Walgreens has changed so much over the past year. It used to be a great pharmacy but now it is…read moreterrible. I waited on hold for two days, with the same message coming on "there are three callers ahead of you". Those three callers must have been pissed to wait over two days and still be in the line waiting for an answer. Service here is not acceptable and should be changed. My doctor sent a prescription over to Wallgreens over a month ago and they still claim they never got it. I believe it is time to change pharmacy.

Extremely slow service only one checker at the pharmacy???..WTH..there are 2 windows only one…read moreperson,the other is stocking and can't even help??????....pitiful...don't waste your time at Walgreens folks,I guess there are 4 people here..

What a wonderful "blast from the past" to walk into Ritzville Drug today! I haven't been in a…read moredrugstore like this since I was a kid living in Fircrest, WA back in the 70s. It's the quintessential small-town drugstore filled with every kind of sundry, medical item or personal care stuff of all sorts, gifts, toys, greeting cards, yarn and knitting supplies, paints and hobby items of many kinds, and a neat-as-a-pin pharmacy in the far corner. Gifts of all kinds abound - lots of really cool stuff scattered all throughout the nicely arranged shop. They even have a small jewelry counter, just like the one in the Fircrest drugstore all those years ago, when I bought my 5th grade girl a pretty necklace. Even the smells inside trigger memories of that long-gone shop of my past. But the best part is this one still exists and seems to be doing well. We made sure to make a number of purchases and a few small gifts for friends back home and for future trips will always make a point to stop in to take a break from the road. If you're reading this from I90, take a break and stop in. I'm not connected in any way other than wanting to share what I discovered today. You won't regret wandering Main Avenue and popping into this and all the other awesome little shops and stores on Main. Happy to vote a full 5 Yelp Stars.

From the owner: Prescription transfers, Souvenirs, Gifts, Photo Kiosk, Cards & Stationary, Beer, Cheese and Wine.read more

I have been very satisfied with the service and have been well cared for by Tallmans for 15 years…read more In discussions with the staff, I know that hiring more pharmacists and other staff has been difficult. Hiring dependable people (professional and staff) who actually show up for work, and/or fulfill their contract and are responsible and competent workers has been difficult. Thus, hours and staff have had to be adjusted. I see some negative comments here, and am sorry for those difficulties, but I encourage people to discuss issues with the manager/Pharmacist or a staff person to resolve issues more satisfactorily. . Dealing with the public is not an easy job. I want this business to flourish.

The woman who answered my call was very nice, then she transferred me to a pharmacist so I could…read moresimply ask a question, and the pharmacist lady who J was transferred to was rude as hell to me....I have had horrible experiences with pharmacists in this valley, but she was by far the rudest. You should NOT work in any customer service position, when you have that unpleasant kind of personality. If you cannot treat people with dignity and respect, then you should find a job where you don't have to deal with people, period. I will never go here or recommend this business to anyone, because of how she treated me. She should be ashamed of her behavior, I am absolutely outraged at the way I was treated just now. My mom is going through withdrawals because NONE of the pharmacies in this god forsaken town have her meds, and all I simply asked this horrible woman was why all of the pharmacies have been on back order for so long with this particular med. She was extremely condescending, she insulted me, and told me to call the manufacturer. You shouldn't employ people who cannot handle being asked questions.

The worst service! Won't answer their phone, waiting lines are long and slow. Pharmacy is…read moreunderstaffed and inadequate. extremely slow response to refill requests.

well, just like every other business these days the Customer Service at this Safeway just sucks…read more There needs to be a clean sweep in my opinion of the entire store. Today's issue was with the meat/seafood department, I was throwing a big birthday party and I needed at least 5 to 8 lobster tails 8 ounce they were going to special order them for me and they never did. I had to go to one another store and so I suggest you do the same and don't waste your time or money.

This has been my experience over the past 2 years with this pathetic, poorly run business, that…read moredoes not care one iota for all of its local rural customers. Latest example. Prescription sent to this pharmacy on 10/27/25. Patient called pharmacy on 11/7/25. As always, pharmacy has nothing pending. But when begged to double check, oh, they found it was received on 10/27/25. Pharmacy tech will now start processing (on 11/7) and technician will call me later with update. 11/8 through 11/14 patient has received no call. Patient called daily during this time to get status. No one answers. Or they answer, put you on hold, then disconnect you. Patient calls back, no answer. All of this during their "open" business hours. Completely dysfunctional, horrible, zero customer concern or service. If I had a better local option I would never go again. Once this one gets filled, if it ever does, I will be permanently switching to mail order. DO NOT give this terrible business, owned by Apurva Patel of East Wenatchee (who also does not answer the phone or return calls) any of your hard earned money or business they simply do not deserve.

When this place opened it was great. But it went down hill quickly. It reeks of incense they burn…read moreinside, so you leave with a headache. And whomever they have for the pharmacist for the day is usually uninterested in answering question and act like customers are an inconvenience. They've stopped calling when prescriptions are ready. It's really too bad. I give it two stars because it's still tolerable enough to not have to drive to the next town.

Had a prescription to fill and they were closed for lunch. I was in pain and needed these…read moreprescriptions filled. When I was able to ask about why they cant have someone man the counter and hand out prescription orders I was told that was not possible. Wont be back to this pharmacy.

Courteous and professional. People are nice and helpful. Store is clean and has a lot of cute items…read morein it.

Shops like this are a small town must. A little bit of everything. Front counter ladies were happy…read moreand helpful, and led me to a item I needed for our vacation property. A sports ball pump, that I hoped would fill up two under-inflated front tires on a riding lawn mower. It had to have the right connection for a tire valve stem. It did, thankfully. This place is definitely worth a stop whenever you need to head to town for....stuff. Clean, very well stocked/organized, and has a nice touch of country charm for folks who appreciate that. Folks like me...

Not very happy with Rite Aid as there is NEVER any way to get someone on the phone. I can call…read moredozens of times and continuously re-direct the automated system to keep dialing into their phone. I just need to know if the meds are ready before driving 20 mins just to turn around because it's not ready. I finally called the customer service number and had to file a complaint. Maybe the upper management will do something. Not holding my breath though. Update: I did get a call from the manager. Just be told "we've been having issues with our phone system". Okay... shouldn't you be prioritizing that? I mean it's been literal months of not being able to get ahold of anyone. So at some point you should figure that out.

This has to be the worst pharmacy I've ever experienced. Prescription sent over, I call to confirm…read moreget an eta and it's a few hours every time. When I arrive, well after being told, it's still going to be a few more hours. This time was the last straw. Prescription sent at 7am, I called at 9, was told 10:30am. I get there and it's not done, I come to pickup at 4:30pm and I'm told it won't be done until tomorrow. All this time I'm waiting, in pain mind you, and not one I'm sorry for the wait.

Since they are the only pharmacy in Leavenworth they are jacking up the prices at a rate of 300%…read more It's ridiculous.

I wish I could say the were friendly and helpful but they really are not either. I went to pick up…read morea RX for an elderly neighbor and they did not have his RX ready even though he had a text from them saying it was ready. They said that it was an error in the system that often happens and they were very rude and unhelpful. They said they did not have time that evening before close to fill it. So I drove 30 miles to another pharmacy that had later hours. I am tired of having to interact with surly staff. I am moving my RX's to another pharmacy further away just to avoid having to deal with grumpy people. It would help a great deal if the system for requesting refills was intuitive and user friendly, but it is painful to use and hard to know if they filled your RX.

The best pharmacy I've ever used! And the sweetest and calmest pharmacist, Lateef. I will miss himread more

I switched over to them 3 months ago and wish I did it sooner. No more moody counter people it's…read morenot ready we're busy not answering the phone. Staff is so friendly I enjoy going in there. With 8 prescriptions between my wife in I I need it to be ready when the say it will. Love this place