I found my car with a totally flat tire late yesterday afternoon...with a nail in the tread. The new Subaru hybrid had no spare. We were visiting from out of town, and I needed to be back in my town about 60 miles away for a meeting first thing in the morning. A friend helped me pump up the tire and I took it to the Wal-Mart store in Port Clinton. Even though it was after 5 pm , the counter representative got a quick consult from the guys in the back, and said they could do a repair before the department closed at 7 (it was a Saturday). The counter man was polite, thorough, showed concern for my situation, and provided detail on what the mechanic said. Also described the repair and gave an estimate. I received updates on the status of my repair by text. Just before seven we returned to the store, the tire was fixed, and the whole job cost me just 16 bucks. Again, the counter man was friendly and courteous, thanked us for letting Wal Mart help, and send us along. The whole experience was outstanding. Props to the great mechanic and customer interface. read more

Customer service needs to be trained on providing actual customer service. Yelling what can I help you with from the back room is not providing service. Neither is acting like the customer is interrupting your co-worker chat session. Having only four self-serve registers and 1 full service register open during a busy time is also bad customer service. Do better! read more

Customer service has no problem treating spark drivers like absolute shit Basically customer tried to return half empty paint can. Curbside pickup wouldn't take it because their app wouldn't work. So I went to customer service and she has attitude for no reason and said. "We're not taking responsibility for that". "Throw it away". Had to have a long conversation with their manager and everything. Wtf kind of customer service is that read more

Walmart Supercenter - Store front - Department Stores Near Me - Port Clinton, Ohio

Giving 5 stars primarily for the two great encounters that I had with Walmart team members. I had a list and was finding everything quickly. When I couldn't find the rug grip tape, I asked Dylan who was near the paint area if he did other areas besides paint if he could help. He quickly said yes. I described what I was looking for and that I couldn't find it. He said. Oh. I know where that is and it can be tricky to see. He took me right there and voila. Next, I was trying to find the equate readers. I found a turn style in front of the pharmacy. Only one pair of equates. Hmmm. That's not what the inventory shows online. I asked a team member whose name I didn't get but she clearly wasn't interested in helping. I asked if there were any other areas for the reader glasses. She says no that's all there is. Oh well, I go check out. On the way out, I pass the eye center. I ask if they have any of the equate brand readers there. Linda was so sweet and said. No, but if there weren't any in front of the pharmacy, you can go around the corner by the wall and there are readers on the end cap. My husband takes the items we purchased to the car and I go check. Bingo! Equate brand reader glasses! Very much appreciate Dylan and Linda! It is associates like them that make the shopping experience excellent! read more

At the self checkout and asked for 10 bags black mulch. Gal rang it up, I loaded groceries and drove over to outdoor garden center only to learn they are sold out of mulch. Now this is a billion $ company that should have software at the checkout to show SOLD OUT! Had to walk back to customer service for a refund. Although gal at garden center on 7/27 about 1:00 was apologetic, JErklyn at customer service should have apologized profusely instead of calling me HON. Do better billion $ Walmart. read more

I am not a fan of Walmart in general, but I will have to say that this is the nicest Walmart in the area. The store is clean, items are mostly in stock, and it is easy to navigate through. I can see why people from the area come to this Walmart. read more

We were in the area from out of state. We had to pick up some hygiene products and beverages for our vacation. The store was clean and had all items that we needed in stock. Not many employees greeted us or asked if we needed assistance, but we found the items for which we were looking. Prices were fairly low. read more

This is the second time I've been into a Walmart and I have to say that the people in this one were far less dismal looking than during my previous experience elsewhere. Friendly customers and a friendly check out girl, grab what you need and get outta Dodge. read more

Store is clean, some employees are not friendly. Make sure to always check expiration/best buy date on all food - recently purchased chicken nuggets that were best buy August of 2018 (it's now May 2019). I have taken photos of many food items that have far exceeded the expiration date. I feel this is very unacceptable. I find it ridiculous that both the Sandusky and Fremont Walmart both sell their milk for .99 but Port clinton sells theirs for $2.59????? Guess they feel the need to raise their prices because it's in a tourist area. Sad. This location could use many improvements. read more

Wonderful store, very clean, we had to walk for a bit before we met an employee, but he was friendly and immediately asked if he could help us. He directed us to what we required and we found the perfect choice. A quick trip in and out--perfect for the need of today! read more