One thing I really appreciate about Costco is how fast and efficient the checkout process is. The…read morestaff are attentive and make sure everything moves smoothly, which makes the whole experience feel effortless. The store itself is always clean, well‑stocked, and neatly organized, and even the restrooms are kept in great condition. The parking lot can get crowded, but the spaces are generously sized, so you don't have to worry about your doors bumping into the next car -- a small detail that makes a big difference. And of course, the free food samples are always a fun bonus, letting you try new things while you shop.

Came here to pick up some household items. I alway enjoy a visit to Costco. You have to purchase a…read moreyearly membership (tip: check out Groupon for membership discounts) AND scan your card upon entering. They have a good selection of items, offer value pricing (although you have to purchase in bulk), and friendly associates. They also have the famous rotisserie chicken for less than $5 and you can't beat the free sample kiosks located around the store. They also have a food court, serving that $1.50 hot dog/soda combo that you have to try at least once, in addition to ready to go pizza, sandwiches, and an ice cream sundae that is just sinful! It can be a bit of a hassle going during peak hours as the lines can be massive. I have one suggestion for Costco: offer the "scan and go" option, similar to Sam's Club and BJ's, to ease those lines. Regardless, I alway manage to pick up more than I intended; I really need to stick with a list! All in all, a great big box store to do your monthly household shopping.

I came in here for a few grocery items…read more The parking and lack of calm driving becomes stressful during peak hours at times. This location is hit or miss with stocking and fresh produce. I was in and out but that is not normally a true timing as lines can get down the aisles with an hour wait to check out; making navigating throuhj the aisles and store shopping challenging. The staff for the most part are very helpfull and respectful. The store is tidy for the most part with carts constantly being collected from the outside and placed in the designated area. I would say the choice is yours but have a positive outlook and patience if deciding to shop here.

The store was well‑stocked, clean, and organized. I had no complaints. The cashier was friendly and…read morehelpful. The only downside was the very crowded parking lot--I ended up parking about five rows away.

I consider Costco one of the best run and cost-effective places to buy food and other products,…read moreincluding Amazon. My home Costco is the one in Elkridge and, yes, it can be very busy because of where it's located, but they process you through the checkout lines incredibly fast, no matter how long the lines are. I've learned to park somewhat far from the door just to simplify entry and exit and, if it looks really busy, to take my cart with me from the parking lot. But I buy a lot of organic fruit, fruits and vegetables, and they have them in abundance and way more cost-effective than a standard grocery store. The clothing selection is quite nice and I buy a lot of clothes from there. I see this Costco getting bashed in these other reviews, but it isn't their fault that folks tend to trash the areas just from the pure volume of people coming through. I've never seen them be out of sale items, though sometimes a particular item like broccoli just might not be in that day. I'm retired, so I have the good fortune of being able to go in midday and midweek when it is less crowded. The lines at the gas station can get pretty long, but they process through pretty quickly. Overall, I've had excellent experiences with Costco and the only reason I'm not giving five stars is not their fault, they can't control the crowd volume and what folks do to their product displays.

I went to my local Costco in Elkridge Maryland today July 20, 2026 around 11am. While I was waiting…read morein line to check out, an employee started pre-scanning the items in my cart. She actually missed an item, so when I got to the cash register, the cashier counted my items and said the receipt from the pre-scanner said I had 16 items and she counted 17. The pre-scanner said she missed my oat milk and I told the cashier I was saw her scan the oat milk and without checking my receipt the cashier charged me for the oat milk. As I checked the receipt I realized the oat milk was charged twice. I told the cashier that the missed item was a pack of soft picks. The cashier then told me that the pre-scanner had done me a favor because the soft picks cost much more than the oat milk. She was basically saying I should have walked out because now I had to go to customer service to credit the $4.99 and charge me for the soft picks which were $9.99. I am an honest person so paying for the soft picks was fine with me. The cashier was rude, disrespectful and she should have realized that the pre-scanner was not doing me a favor, she made a mistake and should have been told of the mistake. It was extremely bad that the cashier stated "the scanner was doing you a favor because the item missed cost more" What? This behavior is very, disrespectful, rude and from the cashier, a Costco employee, telling me to steal. Although I realize the pre-scanner didn't miss the item on purpose, she should understand that she made a mistake. I had frozen food in my cart and it took a while for me to go to customer service to correct the mistake made by the pre-scanner. Doing me a favor, no-- the pre-scanner didn't do her job correctly. This happened to me before, so it's probably happening to other people. The last time I didn't say anything, but this time I had to because it makes my shopping experience at Costco horrible. There was no courtesy from the cashier and the interaction felt unnecessarily aggressive and I felt attacked for being honest. I would appreciate it if employees could treat customers with more respect and basic manners. Please consider providing better customer service training for staff at this location.