I don't live nearby, but a few times when we are staying in Santa Ana, we visit this location. Big store obviously, large parking lot. Naturally the place is packed inside all the time. Basically everything is OK , not any issues or problems to report. read more

Walmart Supercenter - Department Stores Near Me - Santa Ana, California

Hey Jeff- customer service. It's time to retire bud. Stop making it hard for guests to accomplish a return or $ order - Cash App. It's okay- you're gonna receive your paycheck. Very rude employee. Walmart do better. Mr. Jude- same department, thank you for knocking out the line, being kind not doing any of the extras that your co-worker Jeff seems to like to do. read more

Came here today to look around and it is a crazy place. Finally was ready to check out . Go to scan my food items no problem ny soda and go to scan my bathing suit i had scanned and handed it to a associate to take tge sensors off and he goes we can't do that. I was like ummm why i paid and now you saying I can't get it off. He goes our manager doesn't allow it. I asked for a manager and she pointed to a TINY sign above the checkout line that says that they can't unlock anything or sell anything age related at self checkout. I said well it would be nice if it was there before you scanned she rudely said well you have yo read before you check out. I laughed and she said just this time she would unlock my bathing suit. WOW. She said the city of Santa Ana banned it .... Hmmm then why at Target in Santa Ana can i buy something with a lock or tag and they open it up no questions asked. I would understand if there was a sign before self check out that said no unlocking . Not above the checkout as you are already scanning. Last time I will come yo to this store i will drive out od my way to go to Garden Grove or Foothill Ranch where you can zip in and out read more

Normally I don't really shop at a Walmart, but today was a special circumstance. Ever heard of dirty soda? Coffee Mate makes an orange and a coconut cream that goes into soda to make a dirty soda. This is something that started on the east coast, and is slowly showing up at night markets like 626, and street fairs. This location of Walmart is the only one that sells the creamer! Luckily, we were in the area to pick some up. Clean store, huge selection of products, groceries, clothing, etc. read more

Walmart Supercenter - Department Stores Near Me - Santa Ana, California

HORRIFIC. Came here on Christmas Eve with my elderly mom for a few last minute items and they were turning everyone away. Unreal level of rudeness and disregard for any sense of respect to the community. We walked up at 5:52 pm and 2 security guards and at least 5 staff members stood at the door turning customers away. I said it's not yet 6:00 and I have a few things to grab and will be fast. They wouldn't let us in. I asked for the manager who came out at 5:55 pm and said we are "closing" and can't let us in. I said this is a corporation and you can't decide to close early. I respect everyone's time and would not linger, but have some things to grab for Christmas. The manager would not let us in. I can't believe Walmart would do this. Beyond disappointed and hope NO ONE SHOPS HERE AGAIN. It wasn't just one rude employee it was a complete gang up. The rudest worker was the female in the video who said, "there's always one every year". If one means the ONE person who would stand up when people are being treated wrong then YES, I am the one. All of these people should not be in customer service. I hate writing bad reviews but I just couldn't stand for letting this one go. Bah humbug from Walmart read more

Walmart Supercenter - The manager - Department Stores Near Me - Santa Ana, California

Do not rely on the bakery!!!! They called 3 Hours before I was to pick up my order and said they can't do it!!!! I have a party and the manager just said sorry! I even called in the morning to make sure everything was ok. Awful service. The bakery ladies are lazy read more

So yesterday I purchased these signature sweet mini peppers and today coming home from an Angels game I was going to eat a small snack! When I cut into the pepper something black comes out and it's still moving don't know if it's a spider or another type of bug always be careful and watch what u eat! read more

Walmart Supercenter - Bug found inside of a pepper - Department Stores Near Me - Santa Ana, California

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This Walmart needs a bit of help. Especially the parking lot. There are so many shopping carts everywhere just left all alone in the parking spots. As if people empty their carts next to their cars and just go. Then nobody goes around to collect the carts. Which means parking is terrible. In the morning it is self check out only. Zero lines are open. Employees are unloading crates in the morning which makes it hard to get in certain lines. They also do not greet customers. Everyobr is in their own world. read more

Great shopping experience. We went to purchase some toys for my kids. Glad them are happy with the large selection they had in the store. We found what we came for. Thank you wal mart read more

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This Walmart always has better prices than any retail store. However its confusing online states they are open from 7am-8pm and the answering line says 8am-11pm, but no one answers and its only 8:45pm. What to do what to do! read more

This Walmart falsely advertises its hours. They claimed to open at 6 AM so I specifically drove all the way to this one just to do some returns and apparently the help desk customer service. Whatever you wanna call it nobody will be there until 7 AM. How can you claim to be open when you don't provide the most basic services. If you have the ability to purchase items, you should have the ability to return them. read more

Love that they carry my favorite Bauducco Wafer in a single serve package. Picking these up for the Middle School graduation goody bags. read more

Walmart Supercenter - Department Stores Near Me - Santa Ana, California

Management is a joke, I was checking a bike, just because a try it, they told me to get out of the store . Joke of managers

I went into the Walmart Electronics Department and unfortunately had one of the worst customer service experiences I've ever had. The associate, Gregory was both disrespectful and careless when I asked for help. Instead of assisting me with my online order that had missing items he stated he's not trained to assist online missing order and doesn't know where to go or who to talk to that I can call 1-800 customer service , gave me dismissive answers, ignored me while chatting with another coworker, spoke in a condescending tone. Not only did I leave without getting the help I needed but I also felt completely disrespected as a customer. Customer service should be about patience, professionalism and helping people find what they need. Sadly, this was the exact opposite. I hope management addresses this behavior because Walmart customers deserve better! Humble yourself read more

Yes, BUT - they often send 2 or 3 of the same things I ordered 1 of each item. I like Walmart, they deliver your order fast. You can find just about anything you need in the store, and the workers are kind and friendly. read more

Not a terrible Walmart. I always have low expectations when it comes to Walmart. This one is open late- until 11pm at night. But not 24 hours, sadly. I was in need of tampons and chocolate- yes that time of month; started while I was out having dinner. So an emergency trip to whatever was open was needed lol I also grabbed some clothes and travel essentials for my upcoming work trip- I'm going to a conference out of state for work in Florida. And needed some travel stuff like soap and miniature deodorant, etc. Oh! And I found some wax to wax my partners chest hair. Sorry if that is too much information hahaha Pretty good haul overall!! read more

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If you're going to order or planning on ordering your cake from here, DONT. First complaint the staff they have are incompetent and don't know what they are doing. Went to pick up the cake I placed an order for and had to press the button 2x to even try and get someone to assist me. And when I finally get assistance thanks to my husband hunting someone down. They tell me they can't find the cake or don't have that cake order. I'm like hello I placed the order two weeks ago. And after some looking the incompetent worker finds the cake. And actually makes a smart ass remark "next time read the post it, ring for assistance". Had to remind the brainless idiot that I did and got no help. Well Walmart hire people with a brain. read more

Customer service was terrible We waiting for someone to help us in the makeup aisle for 10 mins not even the manager could find someone to help us. Then We were paying we needed help some guy in self check couldn't bother to walk over and help us he would js be pointing telling us what to do It's just giving lazy DO BETTER WALMART. read more

tl,dr: Convenient stop for your general needs. Likes: + I appreciate that Walmart opens til 11pm (other department stores only open til 10pm). + Found everything I needed. + Thanks to the cashier register organization, I was able to check out fast. Non-likes: - Some goods are all over the place or damaged. Unfortunately, this is likely due to somewhat unruly guests, beyond this establishment's control. - A couple aisles are blocked by merchandise near where I was searching for baking soda boxes. - Noisy shopping cart. - I feel surrounded by shady customers. Don't wanna spend too much time in Walmart. - Walmart cashiers don't take G Pay (neither by phone nor by smartwatch) or general tap-to-pay. Gotta use your credit card. read more

Decent prices, parking lot has always been clean for me and not littered with carts taking up parking spots, so not too hard to find a parking spot in peak hours either. Tire center has CHEAP tires. My suggestion: Buy here and get it attached down the street at Los Amigos Tires or somewhere else, since Walmart Tire Center gets crazy booked anyways. You'll still get things done super cheap AND super quickly. 30 minutes. Huge variety of items, and most things are in stock and easy enough to find. Staff are surprisingly friendly enough. McDonalds is solid in there. read more

OVERCHARGED CARD $8 YESTERDAY AND THEY "COULDN'T FIND THE ISSUE" i bought my groceries on ebt and a $2 bottle of dish soap, and no I wouldn't be complaining if the $8 didn't make a difference bc I clearly need the assistance I use ebt!!!! All the higher ups there ignore everyone in line and make inexperienced, lazy people deal with customers. Not to mention the attitude these employees give hahahah. We also bought and accidentally left $30 headphones and they couldn't trace or refund us even though the charge was on our card. Pathetic staff. It's not even worth arguing with them, they give the same stupid responses. read more

I was moving and found an old throwaway camera that had not been developed. I went into the photo department to ask if they do that. There was a girl behind the counter and said yes absolutely just into your information in the computer. I looked at the computer was trying to figure out where I'm supposed to enter my information. Iasked her where do I enter my information. She said scroll down and you'll find an area where they ask you about cameras I scroll down found nothing about cameras finally looked up at her and said I guess I should probably go somewhere where they would like to help me she smile and I left read more

PRICE INCORRECTED This morning, I went to your store to purchase a package of Charmin Ultra Strong (96 rolls). Last night, I checked the price online and saw it listed for around $26. When I arrived at the store, the shelf also showed the same price. However, when I scanned the item at the self-checkout, the price displayed was over $34, which is a significant difference. Due to this discrepancy, I ultimately decided not to purchase the item. It was very frustrating and a waste of my time. I hope your team can investigate why this discrepancy occurred and take steps to ensure that shelf prices accurately reflect the actual charges customers are billed. It would also be helpful if staff could be more proactive in updating incorrect prices to avoid this kind of confusion in the future. And last week I went into the garden to look for soil, unbelievable, there is no price on the shelves in the area soil, I asked the staff, they said they don't know!!! read more

It was Christmas Eve and we needed stuff real fast. My mother-in-law was going home from rehab, and we had none of the right sized bedding for her hospital bed. Walmart had it all: XL twin sheets, grab bars, pill boxes, and a waterproof mattress pad. We were even able to find a few things that we needed for ourselves. Best of all, we got out of there quickly through self-checkout. read more

Yesterday 12/31 morning around 8am I was trying to return an item. Nobody was at the customer service when I asked the person that highlights the receipt didn't want to help. So I went to another employee that had earbuds and was ignoring me to get assistance from until he felt to turn around I asked if he could assist me with a return and his response was "I don't work here" when he had a Walmart vest. Then lied about getting someone else and never came back. When other customers were trying to speak to the Hispanic manager she was just being very rude to everyone and saying that all her employees were in a meeting! A meeting in the middle of the shift all the middles throughout the front of the store were in huddles just talking and laughing very unprofessional. I didn't leave the store until 10am to just return one item. read more

This is my SECOND worst customer service experience at Walmart. My WORST customer service experience was at a different Walmart. But to Walmart's credit the customer service is consistent at every Walmart I have been to. When I asked for assistance EVERY employee would respond with "I dont work in this department", then walk off. There was NO attempt to assist me or find an employee to help. WALMART is in the retail & customer service industry....SHAME ON YOU, you need to do better. read more

I just went to walmart to grab some baby food using my wic card. And was helped by Elaine Trujillo on register 22. Some of the baby food wasn't wic approved and I had asked her kindly was wasn't approved. It was like 3 dollars worth not a big deal. But the fact that I asked for her help and she just stared at me stupidly and wouldn't check which items weren't wic approved made me upset. I am brown skinned and I felt that she was racist towards me and my siblings. Why do I say she's racist is because she was chatting it up nicely with a non brown skinned person in front of me and when I was next she just disregarded me and my siblings. My sister was also purchasing some snacks and the QR code wouldn't pop up on the screen and asked Elaine for some help as well and she just stared at her stupidly and shook her head and shrugged her shoulders. How are u racist and u work as a cashier. Never shopping at this location ever again. Fuck yall read more

Walmart has many things that you can obtain. Food, clothes, electronics, and toys to name a few. Some Walmart's are really clean and some are not. Some have items that others don't. This Walmart is somewhere in between. It is clean some days and a little messy others. However, when I need something it usually comes through. My two biggest issues are with the customer service counter and the security check upon exit. If you have customer service it should be open all store hours. Not close early and then you can't get something taken care of. This is for all Walmarts, keep the counter open longer. The security check at the exit is a joke. The person normally does not even look at what you have bought and just marks your receipt. Not asking for every item to be checked, but at least look and match an item or two to the receipt. Some don't even care if they are working. They are just passing time while at work. It's a job and sometimes boring, but if you talk to the customer on the way out and ask a question or two, it will help make your day easier and show the customers you care. read more

The laziest employees of any Walmart I've ever been too. They stand around in group gossiping about other employees whole customers sit and wait for help. Ask for help and you're treated like you're interrupting them. Others on their phone ignoring customers. Is there no management here? read more

Just wow. This place is super crowded and half the employees don't know what is going on. Went to try on some clothes and no one is at the fitting room. When I found someone, they said the fitting room person might be on lunch? Half the self check out stations are down. Avoid this place if at all possible. read more

First time ever coming to this Walmart. Came for the bakery since I heard they make custom cakes and was looking for a gender reveal cake for a good price. $24.98. Placed my order on Thursday for a pick up for Sunday. The young girl that helped me understood the assignment and took the time to help me. I showed her photos of what I was looking for and assured me they could make it. It turned out exactly like I wanted. read more

Walmart Supercenter - Heart shaped cake - Department Stores Near Me - Santa Ana, California

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Called to check if they have the earphones that I wanted I got to the store and they didn't really know how to help me over there, but the store itself is pretty fine read more

I was here during Christmas time. Seems to have a lot of options. Not the cleanest or safest location. Go early!

Waiting for oil change for 30 minutes and nobody was bothered to come out and check with customers. Even there was no car in front of me and there were 3 more cars behind me. I had to go in asked what was going on. The response was just waiting. 2 cars were impatient and trying to cut in front of me. Finally, 1 guy came out and asked if I had an appointment or walked in, I said that I walked in. He talked very rude, move back and wait. I just turned my car and took off. I don't think I ever want to come back again ever. I always love your place, and even though the technician always takes the sweet time to work. Take them 2 hours to do the work that other people do in 20 minutes. I don't mind. I like to take my time to do little shopping. Checking out some snacks. It's been fun. But, today I am so missed. I am sorry but I think you guys should do something about it. At least, let customer know what needs to be done. Customer will not happy if they have to wait more than 30 minutes to find out that they have to to move and wait longer when obviously they are not busy. Check the camera there was no car waiting in front and no body would come out and check for 30 minutes, come on read more

This Walmart is terrible the Workers there are very rude and they don't help you at all the place is not that clean and you have to be careful using your credit card or even EBT cards there as we lost all my husbands money and food stamps there And they didn't even help us I would not advice any one to go to that Walmart Ghetto and nasty read more

I ordered some coffee and coffee cream to be delivered to my address which is about 10 minutes away from the store , The person who brought it to the lobby of the apartment building asked for a code and they had no idea and I was not aware of any code anyway the person told the person at the front desk that he has to take everything back because he can not deliver it if they don't know the code . So I reordered it to be delivered again the next day , this time I got a message that they can not deliver , the store does not have the package ready , there is a delay , the message was sent on a Thursday and now is Saturday the message keeps saying that your delivery is on the way , then I get a text message from a delivery person that they had to cancel my order without any explanation . All I can say is that Walmart is a company that is so big that they don't care if their customers get taken advantage because they do charge $10.00 if you don't know your code and they will return the items . There is no customer service , the phone number for the customer service gets you to some pre-recorded messages and you can't really solve your issues , it is only a phone number so you can hear some messages but you will never hear a human's voice no matter what option you choose . It is a shame for such a large American company to behave in such dumb and incompetent way while other stores are progressing in their customer service and online services . Don't buy any grocery from Walmart to be delivered, you will face a stressful experience . Nelson read more

The store is big like a park. Shopping here is like walking at a park. Good exercise. Your doctor will be happy. The icing on the cake is that the prices are very low so you can buy more. read more

My daughter saw a litter box online that was supposed to be available in store. We came and she asked two workers where it was at and they directed her to the wall and to look at the aisle it stated in the app. She did. It was nowhere to be found. I went to ask another person, Liz for her help. She was busy talking to a coworker apparently. She saw me standing there waiting and didn't acknowledge until about a minute or two of me standing there. She reluctantly asked what I needed and then gave me attitude when I was asking her about a product. She wasn't helpful or courteous at all. Not sure why online it said the product was available for pick up when it wasn't. read more

People here are lazy, called no one bother to come. Even we need to buy pulse oximeter for emergency

I found four $2 bills at the exit of Walmart superstore in Garden Grove and turned in to the guy checking receipts . He told me that if no one claimed it Walmart would just put it in the till and keep the money and I could not claim the money even as the person who found it. Walmart never known for customer service but now they're taking money that they know doesn't belong to them. read more