I'm extremely upset and disappointed with how I was treated here. I arrived at 11:55 PM, five minutes before the posted closing time of 12:00 AM, because I literally just needed to grab some milk. A man was walking in ahead of me, and the security guard let him inside. But as soon as I approached the entrance, the guard closed the door on me and told me they were closed. I pointed out that it was only 11:55 and that the sign clearly says they close at midnight. I even explained that I only needed milk and would be in and out. His response? "Too bad. We close five minutes before every day." Seriously? Then why does your sign say you're open until 12:00 AM? What made this even worse was that as I was walking away, another man came up to the door AND THE SAME SECURITY GUARD LET HIM IN. So apparently the store wasn't actually closed. He just decided who he was going to let inside. What kind of customer service is this? If you close at 11:55, POST 11:55 AS YOUR CLOSING TIME. And if you're going to refuse entry because you're "closed," then that rule should apply to everyone, not selectively depending on who walks up to the door. Absolutely ridiculous and incredibly disrespectful. WTH are you guys doing? read more

Food4Less - The - Grocery Near Me - Santa Ana, California

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I had a really disappointing experience at this store and honestly felt disrespected throughout my entire checkout interaction. From the moment I got to the register, the cashier seemed visibly irritated and had a bad attitude when we approached. There was no greeting, no basic customer service tone, just immediate tension that made the interaction uncomfortable. While scanning my groceries, she handled my produce very roughly. I had items like fruits and vegetables that bruise easily, and she was tossing them without care into the conver belt. It honestly felt careless and unprofessional, especially for items that clearly need to be handled gently. I tried to stay polite and asked if everything was okay because the energy felt off, and her response was dismissive and rude, saying something along the lines of not knowing what I wanted her to say. That alone made the interaction feel even more uncomfortable. There was also confusion about a promotion, and when I asked for clarification, she did not explain anything clearly. Instead, she responded in a sarcastic and unhelpful way and made the situation more confusing instead of resolving it. At one point she made a comment about an item I questioned and instead of assisting, she brushed it off and seemed annoyed that I was asking questions about my own purchase. Overall, the entire experience felt unprofessional, dismissive, and discouraging as a customer. I've worked in customer service myself, so I understand people can have bad days, but this went beyond that -- it felt like there was no effort at basic courtesy or respect. I left feeling frustrated and honestly unwelcome as a customer. I hope management addresses this because no one should have to feel that way while simply checking out groceries. read more

Thanks for the country style boneless pork ribs. I got them as the meat counter person was bringing them out from the packaging area. Very tender and meaty. read more

Don't use the machines for coin swap they steal your coins and get upset if you bring it up I guess just don't do it here

While no supermarket is perfect I prefer going to this location over the one close to my home on 1st in Santa Ana. Its clean , the staff are attentive and the store is roomy and organized. I like also that the hours are 600am-1200am. They do have a late night cashier problem and it seems that not many seem to be working after 1000pm. I hope that is something that will improve. read more

I was just there to buy some beer and forgot my ID told my daughter to go grab it from the car but the person who purchased alcohol before me was not ID and he did not even looked old enough when cashier asked for my ID i was like wait why are you asking for my ID but the person before me wasnt!!!!!? She lied to my face saying she had ask for his ID when she didnt!!! Cashiers name was Ashley S i asked to speak to the manager as i think its not ok for her to only ID who ever she wants a short lady said she was the manager so I told her cashier didnt ID the person before me but she is asking for mine i did not want to be a Karen but I dont think that's fair and what did the manager said "ohh well it must of been a regular client"!! Regular or not everybody should be ID!!! Because I Do not think he was a regular they were just saying that to brush it off but I will be reaching out to coperate to as this is not ok. read more

I prefer to shop at that particular location than I do at the Stanton location! The staff is much more friendlier and helpful! The store is more organized and none of the staff are discrimitory! They will help you if you ask! They're very accommodating and though, the checkout line can become long, they will help you! The prices are reasonable, no matter which location within the county you stop off at! Been a customer of Food 4 Less for 26 years now! In fact, the Santa Ana location is where I started and I only reside 4 miles from there! read more

Learn how to run your store. If you open up another register you take the next person in line, not the person in the very back of the line. The fact that I got there before 6 other people and they checked out before me is messed up. Please do a better job read more

This store has fixed all issues! There are no more issues in the Meat/Poultry/Deli cases. Thank you for your hard work and getting our stores to where we need to be. I and the community appreciate your hard work and efforts. Vincent your amazing staff has put your store on the map to recovery! Gracias! Thank You! read more

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I go here all the time. Last week I purchased a pre paid Mastercard , I gave the cashier money . I went to use it and apparently it was a fraudulent card. Someone previously had got the card number and was using it in Florida. I was unable to eat and get gas . Now I have to wait 14 until I get a new card. Why don't they lock these cards up. I depend on cards that I purchase with my hard earned money to work. The cashier and manger didn't offer an apology and it looks like they could careless. read more

Food4Less - Food4less - Grocery Near Me - Santa Ana, California

Millennium falcon ice cream sandwiches are sold here a couple months ago. Good thing I stocked up 6-8 boxes but now they are sold out!

The meat department has the worst service I have ever seen, I bought longaniza and was full of scraps,nerve , cartilage, totally garbage! They are selling this as longaniza which is supposed to be the best. NEVER will I buy here again , the meat department area smells like rotten meat. read more

Food4Less - Grocery Near Me - Santa Ana, California

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This morning went to do my shopping, headed to the meat department, where I experienced awful customer service by an employee named LUISA. I asked her a question, and there were NO CUSTOMERS since it was 7:30a.m., she raised her voice at me and answered me extremely rude. Thank God my suster was not with me because she would have slapped her and shown her to respect HUMANS. It is awful that we no longer have people working with Customer Service skills. Never will I shop at Food 4 Lesd......Gonsalez Grocery here we come read more

I work here and im glad to help anyone in need of Proper customer service . Cearley~Food4less read more

Had a less than stellar experience with a cashier -- a young girl named Jackie on the express lane this morning. Her lane is open with the lights on, so I load my groceries onto the register and wait for her. When she gets back to the register she begins to check out my groceries without making eye-contact nor saying anything to me. I figure, must be a long morning or something. Since I need a bag I ask her for one, and at that moment she very much slams a head of lettuce onto the belt. She obliges, drops the bag on the groceries but doesn't tell me my total. As I'm paying and leaving, I can clearly hear her speaking Spanish to a customer who was behind me asking if he needed a bag. Sometimes a little communication goes a long way with customer service and I feel Jackie could have done a lot better. I regularly shop here but will no longer deal with this cashier. read more

Price, availability, products, portions...this market is great. The gf does a bunch of events so this requires me to make trips to this fine establishment. We usually go later on in the evening...which makes it a breeze to swoop through the aisles and grab and go. This is the first market I've ever yelped so it must be for a decent reason. Can't beat it for the prices! read more

Hi I always shop at Food4Less the cashier are so nice and helpful and friendly But when on 11/2920 this cashier was so very helpful and so nice he helped me out made me feel good and safe he help me out when I didn't understand his name is ANTHONY . T you should hire more cashier like him. Thank You So Very Much read more

Ladies bathroom was a wreck, as usual, but it was extremely gross yesterday; it made me sick to my stomach. There was an adult diaper on the floor behind the toilet and there was feces smeared all over the sink, wall, mirror, and soap dispenser. If there is an issue with keeping the restroom clean I don't want to even imagine the issues going on in the back of the store with the produce or meat counter. read more

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Amazing prices, clean, and the staff here is super helpful! Erika went above and beyond at the counter to make sure I had everything I was looking for, and I really appreciate that, She should hey promoted! thanks for the great service :) read more

Okay yes this place is really cheap and within price range. From produce to dairy and even poultry and house good. It's not the only thing that will attract any customers but there is one place that should and always attract a consumer like myself with kids who shop all the time here. Bathroom!!!!!! When you have kids who need to use the restrooms. I couldn't believe how filthy and dirty the restroom was today. I am glad my kids weren't with me on this trip but I am sure they would have been distgusted too. I understand that it is a customers fault too but to keep a clean facility at it's finest should be the manager and employees that work there to make sure that it's cleaned and stocked with amenities so we may use without feeling disgusted. To all retail please keep your restrooms clean and tidy for our health and the health of all employees. read more

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This is my to go store , well was my to go store.. I was waiting in line to pay my groceries and the cashier (Jacquline V ) had a little attitude.. I am 5 months pregnant and we all know pregnant women CAN NOT BE CARRYING things around .. I took my sister (14year old) to help me load my groceries, Jacquline asked if I wanted bags I said yes 3 she threw them at my sister in a very rude manner.. I tried my best to ignore it why? Because it was late around 8pm I figure she had a long day at work .. keep in mind the world is upside down and it's always good to treat others with respect.. I was trying to be nice but all she kept doing was rushing and throw my groceries like hello? I have veggies there I don't want them to get squeezed or anything. Once she had to scam the boxes of sodas and juices she told me to get them to carry them I made my sister carry them but once I started to pack my food she carried the boxes of water that the lady behind me? That was very disrespectful.. I'm going to write this review and oh Jacquline if you see this review keep in my I'm calling corporate or the store manager. Sorry to be a negative sally but that wasn't right at all! read more

Worse place to shop long lines , bad customer service starting with the cashiers. Food quality ok so far no complaints. The store feels overwhelming there is stuff all over the place with little to no walking space through aisles . read more

This location is good since it's near my house, but it tends to get crowded easily. Best time to go is after 8pm when everyone is headed for bed. Open til midnite. read more

Lots of food available in bulk deals. Be careful of the fine print though. We picked up a bag of Doritos that only turned out to be discounted if you buy two bags instead of one. So we ran back to get another bag when the checker informed us of that at the cash register. They were also out of brownie bites when we came in on the evening of New Year's Day. read more

I like going to this food 4 less because I find the things I am looking for and customer service they are good and they are friendly

this one isn't nearly as good as the one on fourth street or 5th street whatever but yeah i don't recommend it it's baisic like a waste of time if your looking for homemade guac at its finest read more

One of cleanest food4less around the area. I always find what I need plus a little more. Employees are always nice enough to help me out with my needs. read more

Cheap place so prices are great but the lines are ridiculously long all the time! Bathrooms are decent. Open long hours so it's great for needing late night stuff. read more

I want groceries shopping and I went straight to butcher's shop and wait for 15 minutes because the butchers were in the back doing something else while all the people was waiting to get help read more

Food4Less - a display of deli favoritess - Grocery Near Me - Santa Ana, California

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5 Star. By F4L standards. Love having an actual meat counter. Cleaner than others I have been to. Huge, well-stocked and organized. Can't beat the prices anywhere, even if you are a rabid couponer. Parking lot is a disaster- but that seems to be a prerequisite. I almost always go when school is in session- makes for a much more pleasant experience. Just sayin'. read more

Store is clean but it's always busy, wish they could open more cashiers so that check out could be quicker!

This review is based on my mom's experience at the butcher shop. She was treated poorly by an employee named Martin. After getting a number to be served she went off to get more groceries instead of waiting. She came back to the counter to realize her number had passed and asked the butcher if she could be served. He was furious with her and took the number from her and through it on the ground, saying he wasn't going to be lied to thinking she somehow had a fake number? Very unprofessional and bad customer service. She stood up for herself and told him how rude his response was. She asked to speak to a manager and he was indifferent to her situation. I was shocked when my mom told me what happened We will no longer shop here. read more

I like shopping at Food4Less because of their low prices. This store is f'ing ass backwards to all of the others I've ever shopped at. It's weird. If you're a lefty, you'll love it. I found everything I was looking to buy tonight which was a surprise because many times they don't have everything I need. What I absolutely found the most irritating is not the store, it's the carts. I drive a new car so I park as far away from the store as I can, O.K.? But the f'ing carts won't roll to the far row in the parking lot next to the street. I was so pissed off! read more

I'm practically a regular at this location. But this review goes out to the Bakery dpt. Consuelo, the manager of the bakery dpt always gets my orders on point! Every cupcake order is perfection! From the taste of the cake, the perfect frosting, decoration and overall presentation PLUS a great price! definately my go to place for events :) been going to her for a few yrs now, she only works mornings so if you plan on getting delicious or cute cupcakes ask for her!! :)) read more

You guys caught me on a good one. I love everything! daaaaamn Dat cake looks bomb! read more

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Long lines, unfriendly cashiers. Moldy bread for sale 4.29! No thanks ill go else where read more

Food4Less - Found on there self - Grocery Near Me - Santa Ana, California

Awesome market for cultural food items you won't find @ Vons, Sprouts, etc. And the price point is also a great factor for shopping.

This place blows but it's near my apartment because they closed the closet Ralph's the employees are idiots and the prices are always wrong they over charge u on stuff that's marked down so check your receipts before leaving smh also they don't stock enough stuff if it even is any to buy in the first place also they have expired food like meat still on the selves and check out my donuts I got earlier I was in a hurry and didn't check the date but March 10th really food 4 less wow! read more

Food4Less - Grocery Near Me - Santa Ana, California

I have to say I'm impressed with this food 4 less location. Others I've been to has not been as big or clean. Customer service is good and the prices are excellent compared to other big names markets. read more

Food for less is like the costco for poor people who dont want to buy a membership! You pretty much only get good deals if you buy in bulk!! The produce is a little ehhh what should i say... .Questionable...... Not that cheap!! The only thing i don't like is having to bag my own things.. pretty lazy on that, but i guess thats a way to save money on workers!! BATHROOMS: Stay AWAY!! Almost always dirty..... Never seen a clean bathroom here! I guess i should have expected that in SANTA ANA!! read more