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    Toronto, ON

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    Walmart

    2.2 (18 reviews)
    InexpensiveDepartment Stores
    Closed 10:00 am - 6:00 pm

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    Horrible online shopping experience. Bad quality.I will not come back again. We'd like to apologize for any problems you may have experienced with your recent online grocery order. We'll use this information to improve our service to you.

    Victor C.

    I was in Gerrard Square running some errands and thought I'd drop by the local Wal-Mart to get a pot. I have been at multiple Wal-Marts in my life, and I think this one was a bit mediocre. I couldn't figure out whether the issue was with the lighting, or the size of the ceiling, but somehow this locations feels extremely "squished". If I was to choose a Wal-Mart (assuming people even do that) I probably would go elsewhere, but at the end of the day the products sold are effectively all the same. As far as service is concerned, I interacted with one of the shop assistants since I had to process a return. She took some time to figure out what we were trying to do, but overall she provided good and friendly service.

    AWFUL SERVICE AND EXPERIENCE (Not necessarily reflective of the staff at this PARTICULAR Walmart, but this was the best option I had) I picked up a fridge purchased online at the Penguin Warehouse Pick-up location at 629 Eastern Avenue, Toronto, ON. When I brought it home in my SUV and opened the box, I was shocked to find it very badly damaged. Imagine my shock given this was the first time I had ever purchased anything online from Walmart. In addition to being damaged, the online delivery timer was consistently incorrect and gave extremely misleading information (as late as the afternoon after I picked it up, hours after I already had the item in hand, it was still shown to be in-processing at some warehouse and not yet even READY for pick-up). A customer service representative from Walmart that I spoke to earlier that day informed me that the item was indeed NOT ready for pick-up, that they would be communicating with Penguin by email, and that the item would only be ready several days from then (while it was ALREADY sitting there waiting to be picked up). Sceptical, I called Penguin to verify and, lo and behold, they informed me that the item had been delivered DAYS prior and was waiting for me since the original delivery date of Saturday, August 1, in spite of what was posted online and told to me DIRECTLY by Walmart personnel. Now, not only had I been repeatedly misled by the Walmart staff, website, and online tracking services, but I was stuck with an unacceptably damaged item. Walmart SAID they would be dispatching Canada Post to pick up the damaged item, and I was told to send them an email confirming my contact & address details. FOR OVER A WEEK NOTHING HAPPENS - NO PICK-UP, NO CALLBACK, NOTHING! I called four times on the the 1-800 number they provided (1-800-328-0402), and after being on hold for a very very long time each time, I finally got through to a clerk. By this time, I was understandably frustrated. I asked to speak to a supervisor and was informed the only ones available were monolingual Quebecois located in Quebec, and that I would be REQUIRED to speak French if I were to get through to them. This is absolutely ludicrous, unacceptable, and borderline unconstitutional. Since when did Walmart become a french or anglo-exclusionary company? How is this at all legal? So far as I know, this it is not - you cannot force me to speak French to a supervisor when receiving service in Toronto (much the same that a Francophone cannot be denied service in French if requested, and be forced to speak English). I was told to send the initial email and that Walmart would respond within a "couple of days". They did not. I emailed again (after over a week), still nothing. After being told it would be picked up from my house, but never receiving a phone call or email or any kind of correspondence confirming or scheduling this, the damaged fridge was still sitting in my living room weeks after I was told it would be picked up. Doubting this would happen at all - I took matters into my own hands. Keep in mind, every correspondence of mine to Walmart was met with a boilerplate auto-response lie that they would respond "within 3-4 business days". Until THIS WEEK, they never responded back with either a phone-call or email. After jumping through all that rigamarole and BS, I had to go, by myself, lifting this fridge, and bringing it directly to Canada Post so that they could pack it up and send it back. To add insult to injury, Walmart not only ignored my communication with them, but despite acknowledging my claim and offering a refund, none was ever received. It took me contacting my credit card company to dispute the matter so that the charges associated with the fridge would be voided and a refund finally given to me. This was over TWO MONTHS after Walmart told me they would refund the charges, sending an email confirming this, but never doing so or communicating back at all. All this for a product that arrived in an unacceptably damaged condition. The only correspondence I ever got back from Walmart after August 13th, despite repeated attempts at contacting them for either clarification on the pick-up or refund, was THIS PAST WEEK on September 24th, when they acknowledged the complaint from my CREDIT CARD COMPANY (acknowledging NONE of their failures in communication or customer service as outlined above) Needless to say, I will not be shopping with Walmart, either in person or online, ever again. Buyers beware! (See photos below)

    Off season dollar bikini sale at walmart, only at walmart!
    Steven H.

    Walmart finally found a way to enter Toronto's east end, by taking over the anchor spot vacated by the defunct Canadian chain Zellers in Ghetto Square. (Oh may you be missed.) It's a basic small Walmart with a pharmacy, but no full grocery so don't expect any Superstoreness here. The aisles are generally messy and disorienting. I'm never a fan of the uniquely Walmart shopping experience anyhow. But a particular experience of their electronics department worth writing about was off-putting. All I wanted was a set of earphones and a pack of blank DVDs. Simple, yes? But the department had this policy, I was informed by the cashier, that they have to photocopy my receipt, so they have a copy. Like, really? This ridiculous process took five minutes, because they ran out of paper in the consumer-grade printer-copier like the kind you'd find in a home office they use under the counter for this purpose. Ugh. I never asked why. Why one of the world's largest companies is making this poor underpaid worker make a copy of a sales receipt is something I'm still wondering about. At least he wasn't a dick about it--he kept a friendly posture and also felt this extra step he is forced to make us all endure is stupid. Walmart is fine if all you want is to get some cheap essentials like soaps and underwear and then GTFO before the zombie hoards strike. But I wouldn't come here to buy a TV or video games, never mind more blank DVDs and cables, if this is how my and the employee's time is valued. Damn, I'd rather have a salesman attempt to sell me on extended warranty, than have five minutes wasted on photocopying a receipt, an archaic practice that today's point-of-sales technology have solved a long time ago. Get with the bloody program.

    Chris P.

    Well they certainly slapped this store together in a hurry. No doubt Walmart wanted to get this store up and running before Target opens their store at Shoppers World Danforth next Thursday. When I sopped in here last week there were still unpainted pillars showing hints of "Zellers red" and patches on the walls from the previously existing lighting that Zellers had on the walls. Stock seemed a little sparse in some areas. The store didn't really have a Walmart feel to it. It felt like a no-man's zone. Not Zellers anymore, but not quite a Walmart yet even if the signs on the outside say so. The store is quite a bit smaller than your average, non-Supercenter Walmart. I can see now why Target gave the location a pass. This is a very spartan store. There's a pharmacy, but that's about the only added service here.

    Yup, wiper blades.  That's what you go to Wally's for.

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    12 years ago

    Closer to home. It is lacking in some areas. The staff are nice.

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    Sophia's Lingerie - So much selection!

    Sophia's Lingerie

    3.7(23 reviews)
    1.3 kmGreektown, Riverdale
    $$$

    Excellent service. Knowledgeable staff. Great selection…read more I don't understand reviewers who purchased a bra and then decided it didn't fit and complained about it. Plus, I'd be surprised if the staff let a client leave with an ill-fitting bra. Take responsibility for your own choices.

    Had a bad experience at this shop. They are not transparent with their return policy. I bought a…read more$240 bra not on sale and was told there is no return. After 7 days I came back to share my feedback of the bra and was told I could have exchanged within 7 days. I asked Dawn or Donna why I was not advised of this and it's not written on the receipt. That there is no return or exchange on sale items but on regular priced items there is a 7 day window. No reply was provided. This bra doesn't work with my clothes. This place doesn't operate ethically. Please really be careful they will say anything to make a sale. The sales manager's approach is rude when I asked her why she was dishonest and not transparent with their policies. Now I am stuck with this product. It's a painful lesson to learn that there are establishments that operate unethically. Please be careful. It surprises me that Sophia would allow her staff to operate using unethical business practices. Tarnishing her reputation. The fact that sophia has not reached out to resolve this matter further supports this review. I have read reviews from 8-9 years ago and they have been operating using these same unethical practices.

    Photos
    Sophia's Lingerie - Check out those multiple sale racks!

    Check out those multiple sale racks!

    Sophia's Lingerie - A busty gurls best friend...Sophia's has every style in every size imaginable.  The staff is friendly and very knowledgeable!

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    A busty gurls best friend...Sophia's has every style in every size imaginable. The staff is friendly and very knowledgeable!

    Good Neighbour

    Good Neighbour

    3.2(6 reviews)
    0.9 kmLeslieville
    $$$

    Terrible customer service and unfriendly sour faces. Been…read moreshopping there a few times before but I always get the same attitude. My last purchase was a Veja shoe and when i was at the store it seemed ok but when I tried at home with a sock it was a bit tight. I tried to exchange for one size larger and because I didn't have the box with me they didn't any to do anything about it. I didn't wear once and still sitting on my closet. I have always tried to support the local shops but I don't feel like going back there ever again. thank you so much for your good business " Good Neighbour"

    Queen West meets Queen East at Good Neighbour, as they bring that hip west-side taste and retail…read moreexperience to the east end. Housed in a cute Victorian small-town cottage beside the Leslieville Pumps gas station/grub joint, the store is like a teleporter to that other side of Queen Street, that I wonder if I am even in my own neighbourhood anymore whenever I step inside. I guess it's a sign of the times in the east end, as much as it is an interesting addition to the Leslieville strip. I was forwarded a meme whilst contemplating this nonsense (because apparently no one else has yet, bloody hell), and on it, a satirical list of things purported to be signs your 'hood is gentrifying, including an "inexplicable general store." Inexplicable. General. Store. I guess that best explains Good Neighbour. True to form, the place is filled with all sorts of eclectic and stylish stuff of all random categories scattered everywhere, like greeting cards, clothes and outerwear, mugs, footwear, backpacks, cosmetics, stationery. It's sort of like a Drake General Store (or maybe even an Urban Outfitters), but with more emphasis on fashion and lifestyle goods... and less on random cheeky hipster gag gift kitsch. There's a small kids section tucked in the back by the fitting room stalls, with an assortment of dresses, toys, puzzles, and humourous books. The men's stuff upstairs kind of scares me with the quantity of soaps and toiletries for the discerning well-groomed hip man. The place itself is a marriage of curated hip(ster) tastes (oh wait, they even have a table of selected Drake General Store crap for sale), and Club Monaco chic. Thankfully like a good neighbour the folks here don't stink so much of that douchey we're-too-cool-for-thou attitude that many hipster businesses are known for--they instead stink of individual cheerful Queen West-esque personality and a level of helpfulness not normally seen in a more corporate fashion boutique. Pricey? Kinda expected that. What is not expected are the sale offers that do pop up time and time again. My sister claims she bought a pair of jeans here for less than what Hudson's Bay was charging for the same brand. But I usually end up with socks, or scarves, or cards. Or whatever. {TTC: take the 72 bus or the 501-2-3 to Queen/Carlaw}

    Photos
    Good Neighbour - Storefront from the websites.

    Storefront from the websites.

    Good Neighbour - Kids merch at the back.

    Kids merch at the back.

    Good Neighbour - Front end stuffs.

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    Front end stuffs.

    Boutique La Villa - Summer 2020 at Boutique La Villa

    Boutique La Villa

    3.7(3 reviews)
    1.2 kmGreektown, The Danforth

    Local, independent women clothing. U can find unique or funky and quality pieces. Ive bought lots…read moreof different items im very happy with. They have desigual from spain i love and others from turkey etc. Very nice daughter n mom own th place.

    Boutique La Villa is my one stop shop to go whenever I go to Danforth/ Pape area. Aside from the…read morefact that the boutique owner being one of the sweetest, warmest persons I've ever met, Boutique La Villa is one of the rare women's clothing boutiques where fashion meets art, style and great taste. Even if I am not going to buy anything, just stopping by to look at the paintings in the store, talk to the boutique owner Belcem, sorting through the shop gives me joy. It's one of the few places where you can buy unique, quality items that you are not likely to see at elsewhere or on another person, as most of the items you can find in this treasure place is based on the theme of "wearable art". So if you are an art-fan and have a unique style, you can be sure to find something for yourself here. Other than wearable art, the Dolcezza series, the boutique owner, Belcem, also carries Desigual items, a Spanish brand whose products I generally love. She also carries lovely, unique stuff from Turkey as well. The boutique is owned by a lovely mother and daughter duo, and though yes, the items sold may be a bit more pricier than mainstream big chains, big brands which are everywhere, one also shouldn't forget that this is a boutique, and items sold here are also unique, almost impossible to find or see any similar stuff elsewhere.

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    Boutique La Villa
    Boutique La Villa
    Boutique La Villa

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    Walmart - deptstores - Updated July 2026

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