Unethical Practices…read more Attention DAVIS VISION participants. I went for a standard contact eye exam using my Davis Vision insurance. The doctor at Clio Vision is very nice, neat and thorough. I told both the doctor and his side kick I shop for contacts online. I asked twice before leaving about what my copay for the exam was as I fully intended to pay that day. I was told to wait until they determined my prescription was correct. I was called back a few days later to pick up my "trial lenses". I was told their contacts are ordered through 1 800 Contacts and if I wanted to compare pricing, I should refer to 800 Contacts website. I ended up selecting an online resource that gave me a year of contacts for $199 versus $400 with 800 Contacts. I qualify for a $30 kick back from Davis even though my contact provider was out of network-still a cost savings for me. After submitting the claim to Davis 6 -8 weeks after my vision exam, I was told that I had already used my vision benefit for the year and my insuance claim was denied. I contacted Davis and asked why I did not qualify and was told their records indicated I had ordered contacts through Clio Vision. Davis called Clio Vision when I was on hold and was told I had purchased and received contacts through Clio Vision. I was furious and Davis told me It was between me and Clio Vision. I immediately contacted Clio Vision and was on hold for a long time before anyone would actually talk to me. I was told they had "ordered" contacts for me. I told them I never authorized nor had I received anything from them and that I had stated I would most likely place an order online. Clio Vision then said they would call and clarify with Davis that I had not received contacts through them. After Clio Vision cleared up the issue with Davis, they then called me back and told me I now owe them $40 for the upcharge for a contact exam. Bottom line, if I had not requested my $30 kick back on my lenses from Davis, Clio Vision would have scammed Davis submitting a claim for contacts on my behalf. Because I forced them to withdraw the claim for contacts, they were going to charge me an upcharge for the contacts exam. I have worn contacts for 35 - 40 years and this is a first for me! It will be the last for my seeking service at Clio Vision. I consider this unethical behavior at best and i am sure we are both happy to part ways!

From the owner: Finding the perfect frames or being fitted for contact lenses shouldn't be a hassle or chore and…read moreyou shouldn't feel pressured during your eye exam. Customers throughout Genesee County, MI, can depend on the team at Clio Vision Services, Inc. to deliver convenient, high-quality eye care with affordable and dependable service each and every time. Established in 1977, the team at this full-service vision care center greet each individual who walks through their door with friendly and professional service. Their optometrist and master optician have the experience and knowledge to help their clients bring their life back into focus. With more than 2,000 eyeglass frames to choose from, you are sure to find something that fits your style and budget. Clio Vision Services offers their customers a wide range of products and services, including progressive lens, bifocals, contact lenses, emergency repair, and eye exams. To see clearly without breaking the bank, contact Clio Vision Services today. Call them or visit them online for more information or to schedule an eye exam.

James is an Amazing pottery teacher. It wasn't my forte, but he was patient!! Happy I tried…read morepottery even though I'm definitely not skilled for it!!!

They are all very very kind. My family and I go to pottery every so often and they help out if you…read moreneed help. They have homeschool classes pottery ect. 10 out of 10.

I like coming in they know who I am. They are great people. I will not stop coming in…read more They go out of their way to help you out to find out what you need I haven't had a cigarette in almost a year and I'm on the lowest nicotine they sell no matter what they go and help you out with whatever you need.

From the owner: Come and see us at Global Smoke Shop for all your smoke needs. Show us this add and get 15% off…read moreyour purchase!

A new Dollar Tree right off of the highway near Walmart. Clean, with more options than older Dollar…read moreTrees that I have been to. My mom really loved stopping here on her way to see me in Metro Detroit.

Irritated to drive from Otisville for your store to have a sign saying closed to do inventory. Will…read morebe open at noon. Here it is 1:10. I just wanted flowers for my dads grave for his birthday. Maybe list on website when you choose to just close the store down to help your customers save time and gas.

Got braces off recently, front top teeth are crowned. Chipped the front of one during filing the…read moreglue off. I felt the drill hit my tooth harder than just filing. Was told nothing that they did would've chipped it, and "crowns need to be replaced every 5-10 years anyway." So pretty much shit happens, my problem now. Nice.

My 11 yr old daughter got her braces yesterday and the staff was so pleasant and compassionate…read more They made her feel so confident in herself and I loved the great payment options available so she can have that perfect smile.

I must say, I've been stopping into Claires in Birch Run Premium Outlets the past few months for my…read moredaughters and have had nothing but great service! We got our ears pierced by Becca and Bailey because my little one was nervous they did them at the same time. We shopped around afterwards and I had to compliment how clean and neat and organized the store was! Love the atmosphere and how much fun all the employees were having with us while we were there! I will be returning again soon.

This is actually the worst Claire's I've ever been too! It deserves to go out of business!! The…read moreemployee (Jen) never greeted us but instead was on a personal phone call the ENTIRE time we were in the store! After being in there for about 5 minutes, she finally handed us a basket and asked (RUDELY!) if we needed help finding anything. She was really confrontational and seemed like she wanted to argue with us. We ended up leaving because of her, we were planning on spending a large amount of money. I'm highly disappointed in Claire's and will be taking my business elsewhere (outside the company) I do expect an apology, this was completely unacceptable :(

Terrible, they have stuff on their website that they don't have in stock. I go to order it and they…read moresend me a cancellation email rather than calling the number I left when I placed my order. They cancel it and barely say why they are canceling. I called the lady and asked what else she could do and she said send a few flowers with a balloon in it. I can do that myself for $20 like it's ridiculous and they aren't sorry at all. Never once said sorry for canceling or won't help me figure out what else they have available

Terrible! Received flowers from my husband and they were delivered, they looked like the picture…read morebelow. Absolutely disgusting. They were all broken and the rest were drooping facing the floor. The lilies are all brown and cut on the leaves... The vase is not even close to what was ordered, And instead they put a tacky yellow bow in the front. I had to drive them back to the business on my lunch break for them to replace the flowers because the delivery driver couldn't be bothered to come and pick them back up. When I got the arrangement back again, I had three red roses in it instead of what was ordered. I still do not have the correct vase. I still had Lily's that were brown and cut in places like someone had tried to cut off some of the brown. upon contacting the business a second time after I received the replacement the owner defended her side of things and there was absolutely no remorse. The apology was very fake and defensive. And it was left with a , "well that's just how it is..." She tried to tell me that the flowers are just like that and always droop like that. So my response was why were four of them broken and the rest of them were drooping so far that they were bent just as far as the stem? Would you make this arrangement and send it out?? Also, nowhere across the entire Internet is there anything talking about that specific flower and it being like that on purpose. I looked. I did not ask for a refund. And there was not one offered. There was nothing offered to resolve the situation the second time. As a small business owner myself I would be appalled if something such as that had left my store. The arrangement was not even delivered on time. Was supposed to be delivered the day before. It had a guaranteed delivery day on there and they didn't even bother to contact the customer and let them know they could not do that. Something that was ordered for me that had specific meaning is now ruined.Terrible!

Terrrible! Gave me a used part and when I called customer service they Told me, "There's nothing we…read morecan do" .

This company really cares about LOCAL people and they go the extra mile to help out customers. I am…read moreon a limited budget and got the help I needed in a prompt manner. They are kind, which is getting hard to find these days. They listen to customers. I will be returning to make a big purchase because my money needs to stay in my area. I am very pleased. GO SHOP HERE!