I had my ipad repaired there today. I would recommend this store for phone or tablet repair. It was…read morerepaired in an hour and Jake was amazing. He could not have been more personable.

If there's any way to give less than one star I would give this store and -10 I paid $250 to have…read moremy cell phone repaired and it didn't even last a week I did not abuse it drop it or in any other way purposely break the phone I called them and tried it resolve the problem to no avail. They told me I was more than welcome to bring the phone in and pay another two hundred and fifty bucks to have it fixed again this is a terrible story and I don't think anybody should frequent it

After totaling my car in an accident last week In which my iPhone was also broken and bent up when…read moreit impacted with my chin from the steering wheel air bag, I found myself waking up the next morning with absolutely no car, no phone, in a lot of pain, with stitches in my chin. My only option I had was to get a bus schedule at the Town Information Center and catch a ride on the Centro Bus into Auburn, then walk 5-6 blocks in the rain, and finally reaching the AT&T store. On this day, I was in shock, in pain, exhausted, wet, and beyond desperate get a phone and figure out what to do. I knew that I desperately needed 3 critical things when I got to AT&T... 1) a new iPhone 2) a car 3)someone to help me that likes their job, was good at they're job, technologically and service knowledgeable, calm, confident, enjoyable working with and teaching others, someone who was patient, able to listen to understand, non-judgmental, projected good vibes and good energy, capable of smiling and laughing while working, and give me the time I needed making my AT&T experience enjoyable, and maybe even a little fun. I literally Prayed to God my entire trip getting to the AT&T store. SMH.. I Prayed that He would please, please, PLEASE, have my needed person in #3 be waiting to greet me at the door with a smile when I get there. Extremely grateful, God had definitely answered my Prayers that day. As I walked into the store that day, everything was exactly as I Prayed for, except for, there were "two" amazing people waiting that fit my #3 description to a tee...Zack and Alley, just like two Angels, waiting and wanting to teach me and help me. Both Zack and Alley, working great together as a team, were extremely kind and empathetic to my unique situation.. both of them being amazed that my chin had literally bent my iPhone in the accident... All I can say is that I had great time at Auburn AT&T because of Zack and Alley... we continued laughing and learning for 4 1/2 hours ... seriously best time I've ever had at AT&T buying a new phone... Good people. Thank you both!!

Turned what I thought was going to be a simple pickup for my phone upgrade into an ongoing issue…read morethat has since required a technical support agent opening up a ticket with AT&T's team (which has yet to be resolved). I stopped by this location to pick up my new phone (it was the closest location within driving distance that carried the size and color of the new phone that I wanted - and it was still an hour/one way from my home). I told them I wasn't quite ready to use this new phone, so I'd change over the phones and activate everything later. Even after this, they still DEACTIVATED the phone I had been using/was upgrading from (I wasn't trading it in)... which was especially annoying because I wanted to use GPS to get home (since I'm less familiar with driving around Auburn). Good thing I didn't have an emergency or something while driving home, because I didn't have a functioning cell phone!

I came with a prescription as my provider wasn't in network with my new insurance. Had what I…read morethought was great experience with Steve, only to be called the next day and told I had to come back in because the glasses he sold me weren't actually available. An hour round trip drive and got there to find out the order was wrong and the glasses he ordered were ones we eliminated as options and not what I even chose the day before. The woman "helping" was the rudest, condescending, uncaring horrible person. She blatantly told me the things Steve told me to help make decisions about frames weren't true and did nothing to help in the selection process but then provided no useful information to help either. She was disrespectful and unprofessional. Don't be taken by the slick sales and poor customer service.

Doctor Mondo has been our eye doctor for probably 20 years. We adore him and trust him implicitly…read morewith our eye health. My hubby has an enlarged optic nerve & Doctor does special exam every few years to monitor it properly. Highly recommend.

I've been using LensCrafters for years now to try out and order new frames and lenses. The staff…read morehere at this location (former Shoppingtown Mall store) is outstanding and the new location is very nice. Selection is quite vast as you'd expect from a large eyewear chain like LensCrafters. They are patient with you while you try on a large pile of frames, and add them to an area where they will be sanitized before going back on the shelf. Everyone I dealt with on my last visit to get new glasses and sunglasses was friendly and professional. The gentleman who helped order my lenses and fit me for them was awesome and one of the reasons I continue to use them. I did have to wait about 20 minutes to pick up my new frames when they came in, but it's to be expected when the store is busy and people are getting personalized service. All in all, I've found no reason to switch from LensCrafters in Dewitt after al these years. they continue to do a great job and offer a great selection.

The woman was so rude to my small son, my wife and me. I don't know her name because I couldn't…read morestick around and let someone be dismissive toward my family. She would not even look at my insurance card claiming she knew they didn't take my insurance. My insurance page specifically says I'm covered at LensCrafters. I never leave reviews for anything but I think everyone should know the level of customer service they have. I will never be back and I will consistently tell everyone who needs glasses to steer clear of all LensCrafters.

I went to get a pair of safety glasses for work and the process was quick and painless. I was able…read moreto set up an appointment easily to get them fitted too.

I have horrible vision and have been wearing contacts since I was 12 years old…read more That's 27 years of visiting the eye doctor each and every year. Point of View was excellent, very friendly knowledgeable staff and excellent Doctor as well. Thanks so much!

I want to thank Joe for immediately stepping in to help with an issue I had that caused my pair of…read moresunglasses to be slightly crooked. All I did was walk in and he was seriously one of the best people/employee I have seen serve me. Thank you Joe and Frameologly Optical!

I keep telling myself, "I have enough; I have enough"... eyewear, that is! But, I gotta tell ya,…read morewith Frameology Optical and Stacey Murphy around, I never win the argument with myself !! Stacey is just an amazing individual with whom to work when purchasing eyewear and her stock is so imaginative that I invariably leave the shop with another wonderful, fun-filled pair of frames. Her stock goes from conservative (not me) to crazy (me) and Stacy's opinion always rings true. I HIGHLY recommend this establishment because not only is the product amazing, but the customer service is prolonged, lasting long after you leave the store with your new purchase. Thank you Stacy and the FO team

Mark is amazing!!! Customer service was amazing!!! I'm sorry I don't remember the doctors name,…read morebut omg she was amazing!! And to the receptionist, you also rocked it!!! Thank you all!!! 15 stars out of 5!!!!!

This was my 4th or 5th trip to the store over the years and and it never ceases to amaze me what a…read more great level of service is offered here. From the manager Dave right on down to every employee the experience has always been beyond five stars. Every single time I go in that store to buy something I am made to feel like I'm an important part of their customer base, I am always welcomed with a smile, a greeting, and an offer to help. Like many homeowners often times I don't think all the way through a project but these fellows are always there to suggest the extras to go along with what I am buying so that I can complete my project. Service is the most important thing to me and I shop for service before I shop for price and this store has never let me down. And to make things even better, they offer a discount for United States veterans and that is always appreciated. Five stars plus for the entire staff can and congratulations to management on assembling such a great team of service minded folks.