I am very impressed by this practice. I was met promptly and professionally. I waited less than 5…read moreminutes to be seen once I checked in. Throughout my eye exam, everyone was very pleasant and professional. Time was taken to answer my questions. I also love that you can complete the history questionnaire online before your appointment. They have very convenient hours and calls are promptly returned.

From the owner: McMillin Eyecare is one of the Tri-Cities' leading eye care practices. Located in Colonial Heights,…read morewe serve patients of all ages throughout the Tri-Cities and surrounding areas. McMillin Eyecare provides patients with all aspects of eye care services ranging from routine eye exams and contact lens fittings to treatment of eye disease. We provide surgical co-management and consultation for cataract and laser refractive surgery and are an affiliate of TLC laser eye center. Our practice strives to provide the highest quality of full scope optometry in the diagnosis, treatment, and management of our patients' visual systems and their ocular health. McMillin eyecare maintains a large inventory of soft disposable contact lenses so our patients are able to be fitted and leave with their contacts the same day. Our on-site finishing lab allows us to provide same day service on many eyeglass prescriptions. McMillin eyecare's full service optical dispensary is staffed with

This office is top notch! The whole office is kind and caring. We were sent coupons and received…read morefifty percent off two pair of glasses. We were shocked at the price for two pair! I went in to pick up glasses and they were closing in fifteen minutes. I did not want to cause anyone to stay past seven but they insisted it was perfectly fine. Not one person was rude or made any rude gesture. We recommend Americas Best for their kindness, professionalism and price. They just can't be beat.

Best experience I have ever had at an eye exam! They also had some very chic frames reasonably…read morepriced, which was definitely a plus in my book. The cherry on top is that it did not take forever for my frames to come back. Definitely will continue to use this location.

So I have lots of perspective here…read more 1. The exam was good, but not amazing. The optometrist was good but not amazing. It took two exams to save results; he blamed the system but not sure of that outcome. 2. Glasses: one pair was fine and the other was made wrong. They remade that pair but I never had a longer delivery for my glasses. 3. Warranty: it is great. But it is bargaining they don't screw up. The issue is they screw up and it takes too long. Long story short, I will be trying another place next year.

I spent $400 on 2 pair of glasses and after having to wait for them to come in, they weren't right…read more Emily waited on me and she was rude and overbearing but finally decided to order them again. After making sure that we were on the same page as far as what I wanted, and even double checking, she ordered them wrong and then tried to say that it was what I told her. When I disagreed with her she walked away before I could say much of anything. If you go to this vision works, make sure someone else waits on you because Emily will screw up your order and try to blame you for it. She's the worst! It's been almost 2 months and I finally have one of the two pair that I paid for. If it wasn't for her, I would probably be a happy customer and I wouldn't be leaving this review right now.

I went with Envision Eye Care (Previously Gray Eye Health Care) because of their excellent reviews…read moreon google maps. My experience has been bad and I would recommend going somewhere else. Their staff was friendly but the overall service wasn't what I expected. I got my eye checkup and it turns out I can see good far away but not great close up. I'm on the computer all day so I wanted something to optimize my vision at my desk and on my laptop. I worked out a plan with the optometrist for a pair of glasses that were not supposed to be single vision lenses and would be optimal for around 2 feet from a screen. The frames were about $70 after insurance but by the with the lenses and all the coatings were applied it was around $400. I thought that was a lot but if it they worked great it would be worth it. I waited about a month before they arrived and they had accidentally ordered them as bifocals. They said they would reorder the lenses and I may get a credit back on my original charge since they ordered transitions. I haven't checked to see if the credit was applied yet. It was 2 months from the eye exam when the new lenses came in. After lots of wasted time calling to check, they finally came in. When I went to pick them up I was handed a bag and told have a good day. Don't most places show you the glasses and let you try them out and adjust them to fit your face? I opened the glasses before leaving and the frames were mangled. When I mentioned it to them they said yeah I noticed that would you like to let us swap a frame that's the same style but a different color from the display rack? I paid for a new pair of glasses in a specific color, not a random color with whatever you had on display that had been worn over and over. Also if they are fragile enough to be bent when ordered new wouldn't they likely get bent being worn by people trying them out? I asked them since I've been waiting 2 months can I wear these home and can you order a new frame and when they arrive I can bring mine back to swap out for a set that doesn't fall off or have an odd shape where the lenses don't fit correctly. They agreed and I went home. That was on 09/05/2024. On 09/12/2024 I went back in to see if they had been ordered and was told "oh yeah we are getting ready to order those frames, the manager has been on vacation". If a customer had waited this long and they had so many issues someone should have called me back the day they found out I was given mangled glasses. I had even asked for them to have the manager call me on 09/05/2024. They didn't call and hadn't order the replacement frames. Maybe the hoped I'd be fine with what they gave me. Overall I'm very frustrated with their lack of service and I still have a $400 pair of bent glasses that continue to fall off while working. I'd rather have the money back because it's not worth the money or time.

WORST EXPERIENCE EVER. I do NOT recommend going here for glasses. They are inept at prescribing…read morebifocals. I was treated horribly when I went back for corrections. I now have a pair of bifocals with only part of them being correct. The person who was charged with working with me on the corrections was nothing less than SLEAZY and extremely rude. I am now having to take a loss and just deal with a pair of glasses that I paid $350 for that I can only use for driving basically. If you want a GREAZY and rude experience and some crappy glasses, this is the place.

We were paying $400 a year for eye insurance. Plus $70 in copays for exams. My kid's crappy glasses…read morewere $150 with the "insurance discount". Her contacts were $650. We cancelled insurance and took her to Stanton. Her exam AND contacts were $240. Her glasses were $101. The exam was computerized, it changed the machine on her face between 1 and 2. At the last place they couldn't get her pretty normal prescription right. Stanton had no issues and my kid is happy with her contacts. Plus the staff was A+

The two guys that waited on me were super friendly. I walked in without an appointment and they got…read moreme in very quickly. I got a pair of glasses and six month supply of contact lenses for a good price. They waived the fee for the eye exam. I got a decent pair of good looking frames. I thought because it was a discount store,They would have all ugly frames, but I found some decent ones for around $79. My experience was far superior to any other optician I've been to.

The appointment process is confusing and unprofessional, to mention the least of their problems…read more The actual cataract surgery is a production line of misfits trying to pass themselves off as an eye surgery center and medical practice. At best, this is an uncaring, disorganized, mad house of nitwits trying to pull the wool over patients eyes. Avoid this place at all points or cost. Go elsewhere, if anything save yourself and the madhouse experience and go to someplace which is actually a 'real' doctor. Signed, Disabled Veteran who is not satisfied.

The Regional Eye center saw me within 10 days of receiving my referral. The entire staff was…read morepleasant, patient, and caring. I will write more after my surgeries.

I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.