I have been going to this practice since before it moved to this location, so decades. The new docs, Dr. Harrison and Dr. Hunt, have kept the old tradition of extremely professional service. Appointment time was kept promptly, which to me is the hallmark of a well run practice. BTW, some of the whiners giving bad reviews complain about delivery times. All practices (even Wal-Mart and Sam's) are at the mercy of the optical labs. While this has not been my experience here, it's an issue for any optician's office - small or large. Like only 2 companies dominate the market world wide. read more

After going through my eye appointment. I was told that my glasses would be done in two weeks. Never got a call, so when I did call in they told me unfortunately, my glasses came in incorrect. I was told it would be another two weeks. They're trying to put a rush on it. Another two weeks went by, never received a call after two weeks. So I called and they told me that my order was lost in the mail ‍.I again received no call from them. I called to find out if they were in after another two weeks. I was finally told "oh yes, they're in." I never got a call to find out any of this from them! I was hoping for an apology or something from them, but nothing. That's not the only problem I've had with this place. Be careful. read more

got my eyes checked on 4/10/25 here it is 5/13/25 and they are telling me it's going to be another week at least. I can't see anything. they don't seem to be in any hurry either. read more

I have received really good eye care from Dr. Hunt. The lens quality seems superior to the clinic I was going to before. The staff has had some transition, but they manage to 'keep the ball rolling,' so to speak. I'm hoping they can keep adequate staffing going forward, and maintain excellent service. Be blessed guys! read more

This place is a joke don't come here!!!! I bought $500 glasses and the lens has transition and the coding is coming off and they won't replace my lens and I have a warranty. This place is a joke!!!!!! read more

They fell into the COVID idiocy. They had their doors locked and there was an entire protocol just to enter their office. I found another optometrist. read more

My glasses were stepped on and the wires holding both lenses in place broke. I'm new to town and based on reviews and location I came to "I care" and they really do care. From an upbeat welcome coming in the door to their can-do attitude I was confident that my broken glasses were in the best hands. Fixed after a short wait they were like new and they refused payment or even a donation for coffee and donuts! They have earned my business and I look forward to returning for an exam and safety glasses. Thank you "I care" staff. read more

I had an eye exam there, September 9. for contact lenses. I give Dr. Caleb Hunt rave reviews. professional, more thorough than I've ever HAD! awesome young man. I ordered the lenses that day. 17 days later, no lenses. 2 more weeks, no lenses. ridiculous. so, I won't be returning there. It's a shame, the Doctors supporting staff can't make things happen. 1 800 Contact read more

I have never been to this establishment but my wife has. When I broke my glasses, I went here and told them I needed new glasses but no exam because I was due for cataract procedures with my current opthamologist and my prescription would be changing. I wanted to have my current lenses placed in new frames. I was given options and asked if my broken frames could be repaired. The optomotrist took them and said, "Let me see what I can do." I waited for maybe 20 minutes and she returned with what I thought were my glasses...repaired. They were not. She had placed my old lenses into "new" frames. She handed me the old ones in a plastic bag and had me try the new frames on. A perfect match needing no adjustment. Very pleased, I expressed my pleasure and asked, "How much do I owe you?" Her reply? "Have a great day and do come back and see us for your new glasses." I was gobsmacked. I assured her I would indeed be back. I can only assume she'd used an older, new-old-stock set of frames. Go to this place! Everyone I spoke with was so nice an accomodating. I will be back! read more

My husband and I moved to Tennessee in 2018. When we asked our new neighbors who they would recommend as an optometrist, we were told I Care Vision Associates over and over. I made my first appointment and was so happy. The staff is extremely helpful and friendly and Dr. Caleb Hunt took great care of me with my tricky vision problems. I now have the perfect prescription for both multi focal glasses, and contact lenses. My new contacts are the most comfortable I have ever had. 2020 has been crazy for all of us, and I didn't know what to expect when I got the the clinic for my scheduled appointment. I was blown away, the check in process was WONDERFUL! I was meet at the door by a cheerful staff person for a Covid screening. Everyone in the building is required to wear a mask, and both the lobby and exam rooms were being cleaned as we went from one are to the next. I am so happy to to share my experience with this wonderful clinic. Thank you Dr. Hunt! read more

I had a horrible experience there today. A couple of months ago I went in and purchased a pair of Maui Jim Breezeway sunglasses. Keep in mind they are $300.00 sunglasses. I use the case that Maui jim provided with them and today noticed that the temple tips have scratched the lens so I went in to the point of sale to see what they could do to help me. The optician or lab tech not sure which he was came out to help me and I explained my problem. His response was "common sense would tell you to take the bag that Maui jim provided and wrap it around them before putting them in the case". He literally told me to wrap them in a bag, not put them in a bag. Then acted like I was a fool for not doing that in the first place. I am extremely disappointed in his behavior. There are too many other Maui Jim dealers to put up with someone insulting you after you buy a $300.00 product from them. read more

This place cares about more than just your eyes. From the smiling young lady checking you in all the way to the Optician helping pick out frames, they care about who you are, what you do and take that into account when giving recommendations. The technicians are all very well trained and seem to be able to answer questions without much thought. Dr. Harrison and Dr. Hunt are great at what they do and very personable. While we as a family are sad that Dr. Schwichtenberg has retired, we feel like we're in great hands going forward. Also I would like to note about Chris B.'s review, there hasn't been a male working in their lab since around 2017, so I'm wondering if this person reviewed the wrong place. read more

I had my first visit today. Everyone was professional, helpful, and kind. My doctor explained everything to me so I could understand it. I highly recommend them for your next eye care experience. read more

I have gone to I Care Vision for years and think it is one of the best around. They have added new doctors, and every one takes time with you, talks with you, and gets to know you as a person. I have purchased all my glasses/frames from them. They are helpful, and honest, when choosing frames. If I have ever had a problem (only once), they fixed it immediately at no charge. read more