This office is top notch! The whole office is kind and caring. We were sent coupons and received…read morefifty percent off two pair of glasses. We were shocked at the price for two pair! I went in to pick up glasses and they were closing in fifteen minutes. I did not want to cause anyone to stay past seven but they insisted it was perfectly fine. Not one person was rude or made any rude gesture. We recommend Americas Best for their kindness, professionalism and price. They just can't be beat.

Best experience I have ever had at an eye exam! They also had some very chic frames reasonably…read morepriced, which was definitely a plus in my book. The cherry on top is that it did not take forever for my frames to come back. Definitely will continue to use this location.

So I have lots of perspective here…read more 1. The exam was good, but not amazing. The optometrist was good but not amazing. It took two exams to save results; he blamed the system but not sure of that outcome. 2. Glasses: one pair was fine and the other was made wrong. They remade that pair but I never had a longer delivery for my glasses. 3. Warranty: it is great. But it is bargaining they don't screw up. The issue is they screw up and it takes too long. Long story short, I will be trying another place next year.

I spent $400 on 2 pair of glasses and after having to wait for them to come in, they weren't right…read more Emily waited on me and she was rude and overbearing but finally decided to order them again. After making sure that we were on the same page as far as what I wanted, and even double checking, she ordered them wrong and then tried to say that it was what I told her. When I disagreed with her she walked away before I could say much of anything. If you go to this vision works, make sure someone else waits on you because Emily will screw up your order and try to blame you for it. She's the worst! It's been almost 2 months and I finally have one of the two pair that I paid for. If it wasn't for her, I would probably be a happy customer and I wouldn't be leaving this review right now.

My experience was more like a visit than an appointment for an eye exam. They were fast, friendly…read moreand efficient.

When you want top-notch service, ask for Tom. He went way beyond expectations to make sure my wife…read moreand I had everything we needed to have the right sunglasses and regular glasses at the best price. The glasses were sent from the factory in Georgia in record time. We are so grateful to have the " best service" in years. Thank you Lenscrafters-and thank you Tom!!!

I am very impressed by this practice. I was met promptly and professionally. I waited less than 5…read moreminutes to be seen once I checked in. Throughout my eye exam, everyone was very pleasant and professional. Time was taken to answer my questions. I also love that you can complete the history questionnaire online before your appointment. They have very convenient hours and calls are promptly returned.

From the owner: McMillin Eyecare is one of the Tri-Cities' leading eye care practices. Located in Colonial Heights,…read morewe serve patients of all ages throughout the Tri-Cities and surrounding areas. McMillin Eyecare provides patients with all aspects of eye care services ranging from routine eye exams and contact lens fittings to treatment of eye disease. We provide surgical co-management and consultation for cataract and laser refractive surgery and are an affiliate of TLC laser eye center. Our practice strives to provide the highest quality of full scope optometry in the diagnosis, treatment, and management of our patients' visual systems and their ocular health. McMillin eyecare maintains a large inventory of soft disposable contact lenses so our patients are able to be fitted and leave with their contacts the same day. Our on-site finishing lab allows us to provide same day service on many eyeglass prescriptions. McMillin eyecare's full service optical dispensary is staffed with

The appointment process is confusing and unprofessional, to mention the least of their problems…read more The actual cataract surgery is a production line of misfits trying to pass themselves off as an eye surgery center and medical practice. At best, this is an uncaring, disorganized, mad house of nitwits trying to pull the wool over patients eyes. Avoid this place at all points or cost. Go elsewhere, if anything save yourself and the madhouse experience and go to someplace which is actually a 'real' doctor. Signed, Disabled Veteran who is not satisfied.

The Regional Eye center saw me within 10 days of receiving my referral. The entire staff was…read morepleasant, patient, and caring. I will write more after my surgeries.

We started coming to this practice in 2023. My husband and I just returned back for an annual…read moreappointment. We feel like they are efficient and compassionate and do their job well. The offices are clean and orderly . The young man helping us to pick glasses did a great job. I don't understand how these other reviews can be true . Time will tell. But I think there doing a good job.

I bought a pair of prescription sunglasses $400 after insurance. I can not see out of them after…read morethey sent them out to try to fix the issue. A nice man that works that department said it probably won't work because of the style of frame. Here's the problem why was I not told that when I bought them lack of training, incompetent employees. I forgot to tell the other option which was spend an additional $200 dollars for new frames. Im.not spending $600 on sunglasses. I've called several times, left messages and ask for the owners. Did I get a call back , No I didn't and what's even more upsetting is Mr. Holliman one of the owners is a great guy. But me and my family will never go back . None of this was my fault I'm not the expert in eye glasses ,they are. It's pathetic that they take advantage of hard working people.

While visiting family in Kingsport, I broke my contact lens. Alyson worked with my optometrist at…read morehome to get me a lens I could use until I get back home. So nice and easy to work with!

Was on Christmas vacation and had a contact tear. Very happy to have came to bright eyes! They…read morewere very helpful and were happy to set me up with a new pair of contacts! Thank you guys!!!

I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.