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    Walmart Vision & Glasses

    5.0 (1 review)
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    Services - Walmart Vision & Glasses

    Eyewear fitting

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    Daniel Eye Care

    Daniel Eye Care

    2.3
    (3 reviews)
    1.2 mi

    Staff was very professional & very knowledgeable. From the moment i walked in the door i was…read moregreeted kindly and was brought back incredibly quick. The exam was very thorough & i was very pleased with the care from Dr Daniel about the general health of my eyes. After my exam i was helped with my frame selection to pick the best frame for me. Daniel Eye Care had a very wide variety of frames & im pretty sure it would come easy for anyone to be able to choose something from this office. I will be returning next year for my annual exam!!

    Take your prescription and go!!!!…read more I would like to address some concerns regarding the experience my son had at your practice. While we appreciate the services provided, we found the pricing for frames to be considerably high. Additionally, we were not made aware of your refund policy concerning adjustments made shortly after purchase. Within in minutes of making our purchase we tried to get a refund and even asked that the claim to the insurance not be remitted. We have the time stamps of the purchase and the call. Emily even said that she was not sure if the claim had been remitted at the time of my call, yet Michelle refused to offer the refund. It is insurance and claims have the ability to be adjusted and cancelled. This office chooses not to... And on what Emily said, because of the trauma that the office received from some consumers not liking their frames once received, the refuse to allow consumers to get refunds or make adjustments, a benefit that most vision centers offer to consumers... lencrafters, Sams club, walmart, Costco.... and many more allow this option..... GO TO AN OPTOMETRY OFFICE THAT ALLOWS YOU TO LIKE THE WAY THAT YOU LOOK IN YOUR FRAME. That understands that consumers do have the same level of health literacy that a healthcare provider has. There are many offices that will allow you to make adjustments or provide you other options that are not at your expense. I noticed that my son paid significantly more than what he could have found by exploring other retail or online options. In today's economic climate, it would be beneficial for healthcare providers to assist consumers in saving money. Not spending unnecessarily. Unfortunately, we feel that the optician could have provided clearer information about the financial implications of exceeding the insurance coverage limit. The frame is the way the doctors office makes their money!! I work in healthcare so I am aware of this. Most consumers do not know or understand that this is the business plan of the optometry office. Furthermore, we were unaware that the office does not stock lower-cost options that would be covered by insurance. ... They don't even stock the the items that are covered under our benefit. This oversight led to my son purchasing a more expensive frame without fully understanding his options. I appreciate your attention to these matters and hope for improved communication for your patients in the future. Patient should know that there are vision centers and optician offices with healthcare providers who care about them more than a policy.

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    Daniel Eye Care
    Daniel Eye Care
    Daniel Eye Care

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    Basden Eyecare

    Basden Eyecare

    2.9
    (38 reviews)
    2.5 mi

    A shout out (positive) to the staff and Dr. M. Denton at the Moore's Mill location. I recently…read moresolicited their assistance with my on-hospice, elderly father's prescription. Due to a recent fall, his glasses were damaged and unwearable. Dr. Denton was not in the day I went to the office for assistance, however, the office staff collected my contact information and Dr. Denton personally phoned the next day. She was compassionate and willing to assist to get his glasses repaired. On behalf of our father, we appreciated the care from all.

    I have been going to Basden Eyecare for several years and even after moving from Auburn, traveled…read more1.5 hours back to Auburn to get my exam. After receiving my exam from Dr. Rob Pate who I would recommend, I was told by the staff that my insurance was no longer in network since the practice had been sold to a larger corporation. I asked that they work with me on the charge as it seemed wrong to charge me the full amount since the practice is still showing in network on my insurance company's website. I was basically told by the billing person, sorry, pay the bill. Brett Basden built this practice by building the trust of the people of Auburn, including me, my father-in-law, mother-in-law, and the rest of my family. Now that trust has been sold to the highest bidder and I don't believe this is the way Dr. Basden or Dr. Pate want to do business. Unfortunately, it seems that they don't mind losing a patient over an $115 bill. What a shame. I will not be back.

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    Basden Eyecare
    Basden Eyecare
    Basden Eyecare

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    Walmart Vision & Glasses - opticians - Updated June 2026

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