Gosh every time I come in the Optical Store, I am so impressed. Karen, Dr. Lewis and her assistant…read morewere all so professional, efficient, knowledgeable and friendly. When taking all the eye tests, they took the time to tell me exactly what they were doing, what they saw, etc. I felt like a true customer. The store associates were kind, so helpful and genuinely have an interest in serving customers in the best ways. Karen is just so on top of all the changes, sales, etc. and does an excellent job of helping me find what I need at a reasonable cost. I really appreciate the service I received today.

I had an appointment today and all the ladies working were SUPER NICE! They don't take my insurance…read moreunfortunately but they made sure to let me know and double check that I was okay paying out of pocket. I have had a better experience here than at any eye doctor I have been to. They answered all my questions and were willing to offer recommendations for my situation. Thank y'all!!

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Just picked up my new pair of distance eyeglasses from LensCrafters at Mall of Louisiana. Super…read morefriendly staff. Fitted the glasses well for me. I had gotten the eye exam on site with the contracted optometrist before the glasses were ordered. I don't remember the name of the optometrist but she was super efficient and very thorough. I know there are other options to get glasses online these days, but I really appreciate the personal fitting and personal touch when getting something as important as eyeglasses

This location is a hit or miss. Everyone was polite and professional. But, I do not like their set…read moreup. Initially, I visited and there was no doctor on site. Instead, the doctor was virtual. The doctor communicated through a "technician". It was not the personal approach someone wants when visiting a doctor. The technician could not get an accurate reading for one of the tests and I had to make a appointment to visit again when an actual doctor was present in the store. When I returned, the tests went very smoothly. They have a good selection of eyeglasses and contact lenses. The prices are not shown or advertised with transparency. After selecting a pair of eyeglasses there were several additional cost added. However, I still found them to be cheaper that some of the other places I have visited.

I had the best experience here!! Everyone was so sweet!! Shayna has the best personality and was so…read morehelpful with helping me pick my new frames!! Arie was also very sweet!! She made me feel very comfortable during my exam!! They were all awesome!!! Great job!!!

The ladies there were amazing! They did not have what I was looking for in stock but took the time…read moreto help me find what I wanted online and was able to order it. Flexon frames frames for ladies are hard to find in store. Not sure why. Glasses came out perfect and I love the lens options.

Love Eyemax. I had a 2:00pm appointment and at 2:25 I walking out prescription in hand…read more Dr Lamonica and staff ROCKS!

I have been a patient of Dr. Achord's for several years. She is always upbeat, kind, approachable,…read moreand knowledgeable, as is her new associate, Dr. Truitt. My three children have gotten started with contact lenses at this office, and each time the staff has been unfailingly kind and patient with instructions for insertion and removal. I don't think I would go anywhere else for eye care!

My whole family has had nothing but great experiences at Achord. The doctors and staff are all…read morefriendly and the selection of frames is great.

Mr. Russell built my pool back in 1980. His son, Keith Russell, just replastered it, upgraded…read moreequipment, and oversaw the cool deck resurfacing. I've been pleased with every aspect of the job. Keith and his team were always one step ahead of me as Keith was regularly onsight supervising the work. Highly recommend them.

From the owner: Since 1964, Russell Pools has designed and built Louisiana's best swimming pools. From lazy rivers…read moreto cocktail pools, we build every pool to the highest of standards. Pool construction is a science, especially with Louisiana's unique environment, which includes year-round rainfall, high humidity and shifting soil. In addition to pool construction, Russell Pool Company also offers service, service contracts, and retail items including deck furnishings.

I called them to ensure they could obtain a Zeiss lens that another dealer said they could not…read more After two phone conversations and many questions from them, they still would not confirm that the lenses were available and insisted that I come into the store to answer any questions. This type of behavior is consistent with bait and switch tactics. Beware. Not recommended.

On 5/16/23 I went in for an eye exam and paid in full for an eye exam and for a pair of frames and…read morelenses. I was told that the glasses should arrive within their usual turnaround time of 10 days. Today (6 days later) I received a telephone call from them. I thought they were calling me to tell me that my glasses were ready, instead they called to inform me that I had an outstanding balance for the shipping of the frames and that I needed to pay the balance before they could order them. I told them that I had paid in full and had the receipt to prove it. They said that I owed them for the shipping. I was transferred to a different associate who reluctantly offered to waive the shipping fee. Since the glasses had not yet been ordered and I am suffering from headaches and dizziness without glasses and need them ASAP, I called right back and asked for the manager. The manager refused to refund me and said I would have to talk to the doctor himself. I have not heard from the doctor (Boudreaux). I had to resort to contacting my bank and open a dispute on the charges. In order to have an established eye doctor, since this is my first ever eye exam, I was willing to pay twice as much for glasses then I would have by ordering online, but this experience turned into a nightmare. After the phone conversation/s, I ordered a pair of better-quality lenses and frames with superior options online for about half the price of what they charged me, more or less $450 less and they will arrive by Friday (guaranteed or your money back)! What a poor way for them to conduct business. They have lost my business permanently. Additionally, my friend purchased glasses there a couple of weeks ago and they didn't fit properly. She had them adjust them and they still didn't fit properly, they kept falling off and one side was higher than the other. My friend has gone back to her old glasses. Take this review for what it's worth, from someone who went there in good faith and learned a lesson the hard way.

The eye doctor is very thorough and took time to answer all my questions. I finally have the right…read moreRx!!! Getting my eyewear was fast and easy.

The staff is very unprofessional and rude The lab technician is especially unprofessional like Very…read moreunsatisdied with their service The Alexandria store is a much more professional and courteous