I read some negative reviews and it seemed like there was some communication problems. De'Joun was…read morerunning the whole store by himself. I was the first customer at 9:00 am. A vision test is $79. I walked in to get my vision test done because I don't have time to see the Kaiser Optometry Department and they were booked until September. You will have to fill out some medical forms. The experience is very unique. De'Joun, an "in store" optician helped me take my eye pressure tests and scanned my current eyeglasses to determine for my eye exam. Time for the eye exam. De'Joun lead me into a room where there was an another optician/optometrist on a monitor. I don't remember her name but she controlled the "lens machine" and reading chart remotely to determine my new prescription results. I paid and was out of the door by 9:53 am. After I was out, at least 4 more people came in. I had to tell a gentleman to wait in the back because De'Joun was hidden in the back helping another customer. I wish they made a sign to direct customers to the back. I assume busy times can be hit or miss. I didn't buy eyeglasses from Stanton Optical because they didn't have the color and style frames I like from Zenni Optical. If Stanton Optical had the ones I like, I might've purchased them

My mom had her eye exam with staff member Oliver. During the appointment, he was not only…read moreunprofessional, but he also acted in a rude and racially insensitive manner toward us. We have been waiting for her glasses since the exam. However, the prescription we received was much stronger than expected, and it does not match what she needs. She is not able to wear them.

I was in a pinch to get an eye exam to get a new prescription for contact lenses and had to get…read moresome trials immediately because i just started on a basketball league and all i had were my glasses since i had run out. I usually goto the fair oaks location but they didn't have an eye dr there that day so they referred me to the florin rd location and i was pleasantly surprised how accommodating and helpful the owner huyen and rosa were. I was able to get my trials the same day which was amazing since i have a high astigmatism and i could see so much clearer! Also huyen had picked these eyeglasses out for me that fitted my face just right. The eye dr that did my exam was nice and answered all my questions perfectly and he threw in some suggestions to help with my vision. Overall i had a very good experience at this location and i would recommend this business to anyone. Anthony

Horrible experience! I first visited the store on November 6 to be seen for progressive lenses…read more When I received the glasses, the measurement was so off that I could not see out of them. Despite not being able to see, the store manager, Lisa, told me I needed to wear them for two weeks before the optometrist would see me again. After the required two-week period (sick and nauseous from being dizzy from glasses), I returned and saw the optometrist. Despite my complaints, the prescription remained unchanged. I was measured again for progressive lenses and received a second pair about two weeks later. The measurement was still incorrect. I had to wear them down my nose for another two weeks just to see anything at all. I returned to the store and asked them to contact the El Dorado Hills location, as I had previously been able to see at least partially from my old prescription from 2 years ago. At this point, I was warned this would be the last time they would remake my glasses, despite ongoing issues caused by incorrect measurements and prescriptions. I asked them to return to my previous El Dorado Hills prescription. I was also remeasured for progressive lenses by another employee, who finally appeared to measure the progressive placement correctly. In January, I received glasses made using my old prescription. Unfortunately, I was reminded why I came in the first place--I still cannot see clearly through the right lens. I then went to Kaiser for a second opinion. Their optometrist determined that the prescription from your store was completely incorrect. My right eye needed a stronger prescription, yet your optometrist had reduced it in both eyes. Kaiser demonstrated the difference using test lenses, and the clarity difference was significant. Throughout this process, I repeatedly complained to Lisa. Rather than help resolve the situation, she lectured me and repeatedly blamed me, saying the prescription was "what I saw in the chair." At Kaiser, however, I observed a different, more accurate result. Lisa repeatedly emphasized her professionalism and the seriousness with which she takes her job, yet she was rude and condescending in most of our interactions. Your staff measured me incorrectly twice, and when I needed lenses made a third time, I was told they were doing me a favor. This is unacceptable. I strongly believe the equipment or procedures at this location are faulty. I am now left with a $500 pair of glasses that I cannot see out of, even after insurance.

It's so convenient that the optometrist is here! Their website is so easy to use in scheduling…read moreappointments. I actually decided to come here since I had a poor experience with another local optometry office's staff. The layout of the optical area is very organized and clean. The staff were very friendly and efficient. They did call me a day in advance to confirm my appointment and to remind me to bring my glasses and contacts. They also did call me a week prior to confirm my insurance. Once I got there, they had me fill out a form regarding my health. Thereafter, the optometrist, Dr. Jennie Nguyen, saw me. She was very friendly, patient, thorough in her exam, and made sure my questions were answered. Unfortunately, you cannot pay with your Target card for copay, but you can use it for purchase of your glasses or contacts! It's pretty cool they have a range of brands for glasses, including the Target brand, A New Day. The staff didn't pressure me to purchase anything the same day, and were patient in explaining to me my insurance's optical benefits. In fact, it might have just encouraged me to come back and purchase from them. Overall, I was very happy with my experience and I would highly recommend!

If I could give no stars, I would. My family was seeing a different doctor elsewhere in Elk Grove…read morefor 13 years until our insurance switched. Decided to give Target Optical a try since it's down the street from my house. My experience was so unsatisfactory, I am willing to pay out of pocket for another exam elsewhere. I showed up 15 min before appt time and it wasn't even open yet. I like to come early to appointments in case there is paper work to fill out. Anyway, I'd just like to say that as soon as I was taken back to get my exam it just went downhill. I swear I heard the Dr huffing and puffing if I didn't have a fast enough response to "1 or 2" "3 or 4" when she didn't even repeat the process enough for me to decide which looked clearer to me. And then after giving me the trial pair of contacts and then doing the vision test, I couldn't see out of my left eye, and when I said that it was really blurry, her response with a bit of sass was, "I'm pretty sure I got the right prescription, but I'll go get another one". I mean, what? Then she said that I could possibly be losing a little vision in one of my eyes and that I have glaucoma and should get it checked. Well, I have always gotten a yearly exam with an optometrist as well as an opthalmologist due to my risk of possibly getting glaucoma. Her "results" were quite extreme compared to what I've been told in years past. Especially since nothing tragic has happened to me since getting checked. I felt so rushed out of my appointment and left feeling like, "what just happened here?". I told my family not to bother even making an appointment here because it's not worth it. If you read all the way here, thank you. PS it wasn't the named doctor that saw me. It was a different lady not Dr Nguyen.

Really helped adjust 3 of my glasses. Two of them were not naught from the store. But they were…read moreaccommodating and didn't charge.

My family had gone to one place for our vision needs for the last 20 years until there was an…read moreinsurance change. This brings us to Eyeglass World. We needed a place that accepted our vision insurance, provided eye exams, and offers a large variety of eyeglass frames. Staff are professional and very helpful. Satisfied with the vision exam. Love the large selection of eyeglass frames. Loved that they had name brand frames! They also had frames for wider faces. The only complaint is that Eyeglass World doesn't have frame cases for most of their frames they sell. Instead, they give out cheap, clear, plastic eyeglass frame cases with those that don't have cases from the original manufacturer of the frame. Otherwise, our family is generally happy with their services and frame selection.

I've been getting my eyes checked here for a couple years now. Dr. Jennie is very skilled and was…read moregracious in answering my curious questions about the prescription numbers. I have come in for free adjustments to my frames. And I just love the location of the optometry so that I can get errands done around this plaza

I have to admit, I was a little hesitant at first about switching optometrists. I had been seeing…read morethe same one for years and built up a really solid relationship with them. But when my company switched vision insurance providers, I had to look for somewhere new if I wanted to stay in-network. I will admit I had some reservations about Eye-Minded being inside a Target - I guess I was a little snobby about it, thinking it might not have the same level of service I was used to. But I quickly realized I was totally wrong. The staff here is awesome. They really know how to help you make the most of your vision benefits, and they always keep me in the loop about any rebates, promotions, and available deals. They also take the time to walk me through different frame and contact options, offering quotes for everything so I can make the best possible choice based on my needs and budget. Plus, they've got a pretty good selection of frames, so I never feel limited. Dr. Nguyen has been fantastic from day one. She's super kind, really knowledgeable, and takes the time to explain everything. No question is too small for her, and I always leave feeling confident about my eye health. I've been going to Eye-Minded for almost 4 years now, and I couldn't be happier with the whole experience.

Trinity was so warm, kind and helpful! Wide variety of options and clean atmosphere. Highly…read morerecommend

Went well. Even though hubby's sunglasses are no longer available that fell apart in hubby's hands…read moreon vacation in less than a year, they have a solution, something similar. It'll only be week. Happy for the convenience. That and they will help fix his transition glasses. Very pleased with the service here. I did love it when they had repairs on sight but it has since changed. Still very happy. I just wish they accepted more insurance.

I recently visited Eye Optics Optometry Center for my first eye exam to get prescription…read moresunglasses. During my appointment, I explained my vision issues in detail to Vanessa Games Luna, including the fact that I've been a welder for over 20 years and have significant sensitivity to bright light. I also asked specifically about getting a medical exemption for tinted windows on my vehicle due to this issue. I was told clearly that it wouldn't be a problem and that the documentation would be typed up and sent to my email. Based on that, I left expecting follow-through. Nearly two weeks went by with no communication. I had to call and follow up myself, only to be told that they actually cannot provide that documentation. This was frustrating, especially since I was initially told the opposite with confidence. The lack of follow-through and inconsistent information wasted my time and left me disappointed. Clear communication upfront would have made a big difference.

The doctor was late for my appointment and rushed through it. When asked about a condition being…read moremonitored, answered with "kinda" and "more or less." Those responses were not very reassuring and came across as unprofessional. The optical side tried over-billing me until I insisted they call the insurance company to verify, which confirmed the office was wrong. I now drive to Folsom to see Dr. Curtis (my former optometrist at Eye Optics) at her new office, Adventures in Vision. Much better standard of care.

Norma is the best at customer service! Acknowledged me the…read moreminute I walked in Took care of my request immediately! Friendly and very nice

4/1/26 I was at the Walmart Elk Grove exchanging something decided to go over to the optical…read moredepartment I would like to thank NORMA for assisting me with my glasses they were to loose and slipping Norma tightened them up for me. Norma is polite,professional, patient thank you Norma I appreciate you.