The associates are always, professional, courteous, and helpful. They go above and beyond to…read morefulfill my frames or lenses. I've been going to them for over five years now highly recommended.I'm o

Everyone here is so attentive and caring. Really take the time to explain everything. I'm so glad…read moreI went off Google and not the yelp reviews or I would have missed out on an amazing shopping experience. Thanks, I love my new Jimmy Choo glasses

I really enjoyed coming here. Seira was super helpful and friendly. She was very knowledgable about…read moredifferent frame styles. I also really enjoyed being seeing with Dr. Dinh. She went over everything with me in detail. I really love the service here and I will be going here for all my Eyewear needs.

I am still in awe of the service we received at Focus Optical in Spring today! If I could give them…read moremore than 5 stars, I would. I have a very picky 5 year old who had to pick out his first pair of glasses today. Though we had found a pair that would work, the staff just knew they were not quite right. They then went to another location, found him a better option, and proceeded to help me convince him that he should go with the perfect pair. Also, these were a less expensive pair and insisted I take a refund, though I was willing to pay more for all the havoc we caused. Amazing!! The doctor took her time explaining everything so we'll too. I highly recommend them!

Went there just to get glasses because I had no contacts left looked for an hour to find the…read moreglasses I wanted they told me it would be 14 days till I got my glasses so I also got a 3 month supply of contact so I can see in the mean time, it's been 19 days. so I called them being like hey did y'all get them in and they told me I never payed for glasses or got them when I checked out she told me the total was $300 why is it when I call now I only payed $150 she has no idea what I'm talking about and there's no record. SOOOO UNPROFESSIONAL DO YOUR JOB. I've never had this happen to me and I'm just so pissed bc I've been waiting all this time and now I'm not going back even tho I found the glasses I loved

The front desk staff was excellent!…read more I debated on writing this review. But here I am writing it. It is not a "safe environment" for same-sex couples. Yes, I understand we all have opinions, and obviously, this review is not for heterosexual couples. My company is progressive enough to cover my domestic partner and the children of my domestic partner. I took my two kiddos and partner in for an eye exam. They all have different last names than me. The doctor must have noticed that because when he took our 14-year-old daughter back, he started questioning her about the relationship and who the mom was. Who I was in relation to her. It was just a very awkward conversation to have with any patient. Let alone a 14-year-old girl. I get people committing insurance fraud. But, call my insurance company after the visit. Don't question a young girl. Yes, I took into consideration that my 14-year-old could have been dramatic. But she has never said anything to this degree about any other appointments or doctor visits we all attend. Again, the front desk staff is great, and again, I'm sure "normal" families have more than a great experience here. This review isn't for the "normal" families.

LITERALLY THE BLIND LEADING THE BLIND - and this is a place where you go to get your eyes checked…read more The current manager and mouth to the doctor is conniving & manipulative. Everytime I come in there, she blocks my way to get contacts or speak to the doctor. Today, she refused to give me a pair of contacts to hold me over until I could order some this week - she then told me the cost was $20 - NEVER have I had to pay for any current prescription pair to hold me over in all the years as a client at this place. In addition, it's clear she is making up rules as she see's fit and based upon whether or not she likes you. When I confronted her with this and she again refused, I asked when could I speak to the doctor. She then took down my name and date of birth and went in the office with the door shut and took it upon herself to speak to the doctor and give him the narrative she choose to give him instead of allowing me to speak directly to the doctor by a phone call. After waiting and waiting, this woman came out to tell me that the doctor stated I had to pay for "trial" lenses. What a joke this place is. Furthermore, the last time I came in there to order contact lenses, she wrote down the prescription wrong - when I got them I had to go in the store and she had to reorder them. At that time, she decided to give me a pair of what she is now calling "trail lenses" to hold me over. But this story gets better - she had denied those same lenses that day I came into order my contacts stating she was out of that prescription - are you following me - THIS WOMAN IS A LIAR. I guess I was getting in the way of her commission as she was working with a customer trying to sell the overpriced eyeglasses in their establishment. I had a problem years ago with their other staff stealing money from me when I went to purchase glasses - its why I don't buy glasses from them because that commission has them salivating so hard they have to steal. Let's be clear, this woman who is lucky to be employed, has decided she doesn't like me and her ignorance shines through. It's okay, she's made me dislike her as well - all by her nasty self. I'm a true believer in karma and while this review may not stop all of you from coming here, it will cause you to think twice when encountering this woman who is inept & clearly just holding onto her job by giving her narrative to the doctor. And BTW, the doctor is an idiot to only hear one side of the story - that right there should tell you all you need to know about this place. Your eye health is important, so find a doctor who is objective with clients and staff.

Best eye doctor I've ever been to. I've had bad experiences in the past with other doctors whose…read moreanswer to everything was always just prescribe "reading glasses" although I have 20/20 vision. I suffered from lots of painful eye straining even when not at a computer, dryness and irritation in my eyes that wouldn't go away with eye drops, headaches and constant motion sickness. After going to a primary healthcare doctor and walking away with nothing I decided to get my eyes checked. My husband started coming here for his contact lenses and he liked them so I decided to come too. I was told that the "reading glasses" I was given in the past were a wrong prescription, which I believed because they did NOTHING for me. Then, Dr.Nguyen told me about this new exam called Neurolens, at first I was skeptical, I wondered if they were just trying to sell me something because my insurance didn't cover it. But after reading the pamphlets, watching some videos on this new technology, and discussing with my husband I decided to try it. It was quite expensive but let me tell you, Dr. Nguyen was right. My results were that i had misaligned vision which was why my eyes strained so much even though I have 20/20 vision! He explained to me that it would take some time to adjust. The first week I hated wearing the glasses because everything looked distorted! I felt like I was going to fall and I'm a busy mom , I was a bit worried. After complaining to my husband about having to wear glasses when I have perfect vision, at around 2 weeks I stopped complaining. These glasses were the solution. I don't know how, I don't know why, but whenever I wear them I do not strain my eyes at ALL. I don't feel motion sickness, my eyes have not been dry at all. It's just unbelievable how well they worked. They're not like any other lens, but it definitely helped my misalignment and its now been a few months and I have seen a HUGE difference. So all this to say, trust Dr. Nguyen, he is an honest man. Thank you for helping me, I wear my glasses daily!

Right next door to the eye doctor I went to named Neighborhood Eye Doctor…read more Good size store and clean and new looking. Greeted as I walked in and helped right away. Staff helped me with my new lens order and also was nice and replaced my nose pads on both frames free of charge. Highly recommend

The staff and service here are amazing. I have been purchasing glasses once a year for over 40…read moreyears and this is the best experience ever. In second place would be Visionworks on Fry Road in Katy. They are the reason I switched to Kuykendahl Rd when I moved instead of going to a different provider.

I have been coming here for quite a few years now and it's always great…read more Doctors are nice and explain things to you and give you time to ask questions. Make sure things like contacts really fit and keep letting you test out all the brands until you find one that doesn't make your eyeball feel like a foreign object. They have a great selection of glasses as well - both regular and sunglasses. I will continue to come here for my eye doctor appointments and you should too if you need one!

Save your money. Go somewhere else that isn't unprofessional! Receptionist with the glasses is rude.read more

They fixed my glasses super fast and even offered a warranty! The price was very reasonable, and I…read morewould highly recommend them to anyone with broken frames--no matter the brand. The young man who answered the phone was phenomenal. He assured me over the phone that he could repair my Tiffany & Co. glasses, which I hadn't been able to wear for years. He kept his word and did an amazing job! Not to mention, the store where I originally purchased my glasses referred me somewhere else that wasn't helpful at all. I'm so glad I found this place instead. Thank you again for the outstanding work you did on my Tiffany & Co. glasses. You've definitely earned a lifelong customer!

I broke my best friend's glasses both arms broke off. She was not thrilled. They're Gucci…read moresunglasses I went to fanother optical shop wwho recommended this place it was done beautifully and quickly. Write a great care of me.

Booking an appointment was impossible phone was never answered and when they answered I was left…read moreon hold for 15minutes horrible

The staff & Doctors at this TSO office are GREAT! So friendly, and informative. Dr. Chantay Morris,…read moreO.D. did an excellent job of examining my eyes. Even caught that I am developing some cataracts. They have a wide, and very nice selection of frames. The young lady at the front desk, sorry I do no recall her name, was very friendly, and helped both of us with cost, and frame selections. We will be back.