I used to go to eyland before I found this place.. and once I started going here I found out just…read morehow much of a sham eyeland is. Albright is friendly and knowledgable with a wide selection of glasses to choose from. While not the cheapest place (who is) I dont feel bad about it when I leave.

Ironically, I had an appt at Albright Opticians opticians on Monday. I didn't get a confirmation…read morecall and I missed the appt. I called as soon as I realized I missed the appt. I was told it would be a $50 missed appt fee before I can reschedule. (The staff member who confirms the appts was on vacation so that's what I didn't get a call). My husband also has an appt scheduled. As a new pt to the office with no established continuance of care or loyalty I will absolutely not pay a $50 fee and I have since also cx'd my husbands appt. The above business model makes no sense to me. They have lost 2 pts.

Very knowledgeable and professional service. A small eye care practice with a very homey feel. Even…read moreworked with my situation to help save me money! Will definitely be coming again for all my vision needs.

Honestly shocked how bad my experience was. My sister, who can't stand bad service, recommended…read morethis place to me so I expected quality. As a new patient, I arrive slightly early, then after 15 minutes I'm called to the exam room. First thing I noticed was how unsanitary it was. There weren't any disposable paper pads for your chin or forehead on the equipment. Dr. Liang used a tissue to "clean" the chin and forehead pad. I slid my mask down and used that as protection. He then asked me to remove the contacts I had in. I was given an open contact container (which looking back, who knows if it was clean or not) and a half bottle of eye solution that I'm sure was used by the previous customer. Luckily I had my own materials I could use. Also, I was poorly informed of if/where I could wash my hands before touching my eyes. My biggest concern was that I was NOT told my eyes would be dilated. Before he put the drops in, I pulled back and asked "what's that?" He said "it's to dilate your eyes". I told him its been a while since I've had that done and I cant remember the last time they were dilated. So not knowing the outcome, I let him proceed. He never asked if I had a ride home. The one thing he did ask AFTER they were dilated, is if I had sunglasses cause it would be bright. Then we were talking about brands of contacts. I told him I've been using a 'Day & Night' brand (specifically made for sleeping) for about 10 years, they work great, and I love them. He immediately said I should not be wearing them, and they're bad for my eyes. He completely disregarded the fact they work for ME. They're the only brand of contacts that have worked for me. He strongly recommended daily contacts, I politely declined. After informing him again I would really like the brand I've been using, he ordered a trial pair with a downgraded prescription; down by a quarter in one eye and a half in the other. As I'm signing out, I can't see anything two feet in front of me. I asked the woman at the front desk if this was normal. She said yes. I couldn't even see the receipt to sign my name. I then sat in my car for 20 minutes contemplating how to drive home. Before my next appointment to get my trial pair, I called to clarify what the apportionment was about and informed the receptionist that I will not be returning and do not need to order contacts due to my unpleasant fist visit. I did not, however, express what I didn't like about it. So keep in mind, they are aware I was not happy of the first outcome. I walk in to receive the trial pair with the downgraded script. I put them in, go to the exam room, and have to squint to see the letters. Granted, I got them correct, but I told him my right eye was slightly blurry. He said "you have 20/20 vision even with the lower prescription" to which I again said "it's still slightly blurry". He did nothing about it. We got to talking about my first appointment. I told him I was never informed my eyes would be dilated to which his response was "all new patients get their eyes dilated". I said "I'm sure they do, but that's information you should tell someone. I haven't been to the eye doctors in at least 2 years, I didn't remember how long the blurry vision lasted". He had no comment and was rushing the exam knowing I was not returning, yet had no desire to know why. The pattern I noticed here is that Dr. Liang disregarded my concerns. Both times I left like they wanted me in and out for a quick buck. I do not recommend this company. I will gladly make the 50 minute drive to my old eye doctor in Oxford.

After this initial post with my negative experience, the manager of the store reached out to listen…read moreto my concerns directly. Then he not only apologized, he went out of his way to make sure the situation had been rectified. I really appreciate the follow up and professionalism shown by Mike.

Amazing service, everyone was kind and welcoming. The manager Mike went above and beyond to make…read moresure my son who has very poor sight would be comfortable with his new glasses! We usually have such a hard time with my son feeling confident but the staff really went above and beyond fitting and getting him right!!!

Call me old fashioned, but it seemed strange to be going to the Capitol City Mall for an eye doctor…read moreappointment. Any doubts or concerns were quickly swept away by Dr. G and his experienced staff. He's down to earth, easy to understand, and he obviously cares.

Before landing at Sterling, I went to two other vision centers and went through over half a dozen…read moresets of glasses. They couldn't get my progressive lenses right. It was maddening. My wife has been going to this Sterling Optical for over a decade and has never had a complaint. She suggested I give them a shot as I was so frustrated with the others. Firstly, the eye doctor is top-notch and a pleasure to work with. Down to earth and easygoing. He knows his stuff. Lastly, Karen, who works the front-most counter, is just stellar. She was the one who was finally able to get my lenses right. She went above and beyond to figure out what no one else could. I even ordered a second pair of glasses because she's that good. Thank you, Karen!

From eye examination to getting my newest pair of glasses! The Staff and Drs all work very…read moreprofessionally to get you the best vision.

I've gone to the Tuscarora location of Premier few different times over last several years. I…read morewould prefer to go to the Camp Hill location, but never seem to get an appointment there. The waiting time for appointment at CH location is 6 weeks or more. What has been helpful is the evening hours that Harrisburg location is open at. All the staff I've met have been helpful. The only reason I took off 1 star is because I'd like to see more selection at eye glass shoppe in the same building.