Although this location is not a super center, it's a good, convenient backup option. I needed to return something and Niki at the customer service counter was amazing from start to finish. Sometimes there can be a long line and customer's are met with the annoyance of the employee. That was not my experience this and it's worth highlighting! I also like the way this store is tucked in its own corner of a bigger shopping area in the Watchung area. Plenty of parking available on site. read more

Like a regular Walmart. Nothings really different. Seen one seen them all. Very clean& great sales & deals. read more

Walmart - Department Stores Near Me - Watchung, New Jersey

Found all my Christmas cards specifically for family members For example son, daughter, etc. Even found the Connect Four game I was searching for! read more

Located right beside the Watchung Square, there's a huge lot and right off Rt 22. Even in a calm night, the challenge now is Walmart has some tough inventory issues, and people mess up the shelves so it's hard to find things. While I found nothing I wanted in my last trip, the standard Walmart prices here are lower than many places and you can get a bunch of basics here. Aisles of frozen/fridge goods and nonperishables in the aisles. Not so much of a produce/fruit here. There are a lot of shelves locked behind glass so they are opened only by staff. read more

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This is a full service Wallyworld and not a Super Walmart so it gets crazy. My kids enjoy the toy selection. Thats about all we come here for. Nice staff. Terrible location. read more

The place is there... and close. Except for floor leaders, none of employees ever say hello, or ask me for help. The parking lot is a sewer. Lot's of clutter on shelves, but I blame most on inconsiderate customers. I tend to avoid unless I go early. read more

What A Freakin Flustercluck!! Let The Parking Wars Begin!! There's Only One Way In And One Way Out, [Who Designed This Friggin Place? Mad Max] I hope Your car insurance is paid up buddy! Then, If You're Lucky Enough To Survive The Roadkill Smash Up Derby outside you can head inside to find the Worst Walmart You've Ever had the misfortune of walking into. First things last, where are the shopping carts supposed to be when you first enter Any store? In the front of the store by the entrance Right? Not Here. Is Anybody gonna grab some carts up in here?? Apparently NOT. You gotto go back outside into the Wasteland* and try to find your cart somewhere out there, then come back inside and [try] to shop. -Pro Tip #1, Go back outside and then keep walking until you get back in your vehicle and put this Shiet Hole in Your Rearview Mirror. Have a nice day. -Pro Tip #2 , Don't Ask Nobody Nothing because, believe Me, They Don't Know and They Don't Care. Find it Your DamnSelf. -Pro Tip #3 , While witnessing the disaster that is the "Checkout Line From Hell" in this place I wisely made my decision to abandon my cart [and any belief I had in mankind] and bail the 'F' Out! (refer to pro tip #1) *where must we go, we who wander this wasteland, in search of our better selves. read more

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Again, Walmart is Walmart! Never been to this one before. A little further up Rt22W. Beautiful mountains in the background! Located in a cool shopping center that I will def return to. But this is basic, nothing special read more

Walmart - the front of a walmart store - Department Stores Near Me - Watchung, New Jersey

This is one of the worst Walmart. One person who is slow behind customer service desk fights in the parking lots. I come here because I have to. Management needs to step it up read more

Inventory flies off the shelf and while Walmart certainly never gets awards for aesthetic this particular location feels unsafe. I've felt cased by people a couple of times and avoid this location. Linden location is better stocked and seems less unsafe. read more

This is a basic Walmart. There is nothing above or below average about it. I wish it was a super walmart with produce and a bakery, but the food selection Is bountiful enough. What sticks out to me is how fast the self check out is. I never have to wait long. I use to hate going to my old Walmart because of the lines. This site is great. read more

I needed a USB cable, and the c. $8.00 item was in a locked display. I had no idea where to find someone to unlock it, and so I tried to call the store. I first selected "5" on the voice menu to connect to Electronics and there was no answer. I called back and selected "0" for the "store operator" and there was no answer either. So what it comes down to is that if we ever need to call that store for something, there's nobody there to answer the phone! When an employee walked by, he pointed me to a door at the back of the store, and when I opened the "employees only" door, I found someone who finally pointed me to an attended register 4 aisles away. There was one person working it, and it took 15 minutes before it was finally my turn and he opened the display for me, being pretty impatient since he had to get back to his cash register. read more

About as average as the other Wal-mart's I've been to, but this particular one's location within the mall is a bit...odd. It's at the far end which makes the parking somewhat "contained" as opposed to if it were located in the middle. This isn't a problem because it fills up, but trying to get in and out of it is a matter too. The entrance and exit of the Wal-mart is on the far right too, again like the actual location of the store, it seems like it should be centered. It's kind of hard to describe in the form of writing a review. The actual store is again average. I came to pick up a fresh new game and the electronics dept. attendant was very cool and gets points because she conversed with me about the game. Nothing wrong with some friendly customer service. Not my preferred Wal-mart but besides how it's laid out, my experience was ok. read more

Good Evening. I am leaving a most positive review for an associate who helped me this evening and provided superior customer service. This employee NIKI was working in the online pickup portion of the store (store #5111). The person who picked my order earlier did not pick it correctly. Niki was working in the department and I explained that the order was incorrect. She IMMEDIATELY rectified the situation. In the 20 years coming to this store, this is the FIRST time the customer service was met with solution and a big heartfelt smile. The kind of smile that comes from the heart. I will surely look for Niki the next time I am in the store. She by far is a true asset to this Walmart #5111. People like Niki are a rare thing at Walmart, especially the Watchung location. read more

This is an average walmart but not stocked as nicely as others. You can find the food, clothing, electronics, and home supplies as you would at other walmarts. The staff is hit or miss. Some can be rude and some are very helpful. They always seem to not be around though. The lanes are average length but can get quite long. Hours are good, extended. Overall, I'd come here only if you need something. read more

Walmart - Complete with iPad video cameras - Department Stores Near Me - Watchung, New Jersey

Customer service is non existent. Lots of empty shelves. And the thing that pisses me off the most self checkouts that only except credit cards and no cash. You find this out after you have scanned all your stuff because there is no signage other then a 1 inch square notice on the screen. PUT UP A SIGN THAT YOU CAN SEE. And make sure you get a cart outside in the parking lot, there are none inside. read more

called store, employee refused to check if items was available in store. Told me to come to the store myself and check

This is the worst walmart I have been too. You go there and at the entrance there are a ton of people soliciting for stuff. And one time I even saw a poor illegal immigrant family with a sign begging for money. Makes you feel good about purchasing that $1000 tv that's on sale. My wife went in today and there were 4 different groups of solicitors trying to get money from her. She turned around and went to the target across the way. read more

I come here a lot whenever I need certain items that aren't cheaper elsewhere (like Pringles and car wash accessories). This store can get crowded at times, but that doesn't bother me, especially when I'm not in a rush. My biggest gripe is that some of the shelves are quite messy. But somewhere in the mess, you can or could find something that is cheaper than what other stores are charging for. Happy Shopping! read more

Drive up pickup is a joke here. I pulled up after using app to tell them I was arriving. After 5 minutes nothing happened, no one appeared. I tried calling number on sign outside to announce arrival and tell them what spot I was in- rang at least 20 times (no kidding!) and no one picked up. Ended up going inside the store where I was asked first did I use the app (YES) and when I told them I called and no one picked up they looked at me as if I was lying. Never again will I use it at this location. The store in Linden has a fantastic system for drive up pickup- the one here in Watchung stinks. read more

Your typical Walmart of New Jersey - filthy floors and parking lots, unorganized isles, low stock on most items, and the unmotivated employees who stand in groups only to converse and act as a barrier between you and what you're looking to purchase. The sole reason I give this particular location an extra star above one is because of the kind female employee by the name of Kendra at the checkout late last Sunday night. read more

Worst customer service ever!!! Called trying to speak to the electronics department and customer service kept hung up twice instead of transferring the call. 3rd time confronted on her on hanging up & said she was to busy. Going to Target Thank you very much read more

I recently visited this location after I had purchased my fiancé a bicycle from a different Walmart location because it was defective. I had approved the manager Marco about one that was sitting in a box (same as the built one I was exchanging). Marco who seem to be handling multiple things at that moment went out his way to get someone to come pick up the bike and build it for me in 30 mins or less as I waited. As I waited by customer service for my exchange, I had the pleasure in meeting Grace who was really nice, and also found me sanitizers (difficult to find during this pandemic). She was very welcoming. Oleh (the guy who built my 2nd bike) came with a perfectly built back, he told me he built this bike with so much love as if he was building it for his wife. He tested the pedals, chains etc before handing it over. Marco the manager happened to be walking outside and checked up on me to make sure all went well. That's great customer service from Marco, Grace & Oleh. read more

I had made a wrong turn while driving and wound up hurtling down Route 22, which I generally avoid since many people treat Route 22 like it's a set piece from a Mad Max movie. Anyhow, needing a break I pulled into this Wal-Mart, hoping to do some toy hunting while I was at it. It seems a bit early in this review to say this, but this was almost a four star review - except that the parking lot was a freaking nightmare. It is very tight and it was so packed I had to inch along everywhere for fear of hitting someone (either in or out of a vehicle). That said, once inside I was pleasantly surprised to see how well organized this Wal-Mart was. I'm used to seeing Wal-Marts look like a bomb hit them, but this one was clean, with the clothing organized, the toy section was well put together and it actually had some harder to find items I had been hunting for without success for two weeks! They also had some sugar free chocolate I had been looking for. This Wal-Mart also has a small McDonalds inside of it with limited seating. Their auto section is pretty well stocked too (compared to my branch in Linden). I won't be going out of my way to hit this Wal-Mart again, but if I do wind up on 22 again I may visit again. read more

Just when I thought Morris plains was the worst.... watched a man in a wheelchair beg FOUR employees for help locating an item. Not a single employee spoke English, and even worse, not a single one offered to try to help him. My husband and I (with our baby) brought the gentleman to find the item he wanted. This was the general consensus among the whole store. read more

If there was an option for 0 stars I would have chose that. This is the worst experience ever. Don't ever shop there!!! I ordered items online and requested to have them shipped to this location. I received confirmation that half of my ordered was delivered to the store. I went in the girl working at pick up this evening after 6pm was extremely rude used profanity against me. Customer service was on the phone and recorded the conversation. This is unacceptable. read more

Not one of the better Walmarts. Its located in the Watchung Square Mall, but its located in its own area at the far end so sometimes parking can be almost full. You can price shop against the other big name stores in the same mall. Its one of the dirtier stores I've been in, and sometimes is overcrowded. You also tend to get a rougher crowd in here. Its not always well stocked, and the shelves can be disorganized. The workers vary in competence and friendliness - sometimes you get someone terrific, other times, forget it. read more

I was expecting more from my local Walmart in Watchung since I was used to my local Walmart store in Boca Raton. Boy, was in for a surprise ! I thought all Walmart stores sold meat and vegetables. I figured since they had a grocery department and a frozen aisle department it would just make sense to sell fresh produce and fresh meats and seafood . How hard could that be? After all this is Walmart the biggest employer and purchaser of goods in the country.Every time I have been in this Watchung store it is always very busy.They do a tremendous amount of business the food aisles are constantly being replenished. I heard people complaining that they had to go to two different stores to complete their shopping which was inconvenient . I agree! This could be the one stop shopping place if they were to add produce and meat.There is plenty of room up in the Watchung center. Their prices are very good but if you ask anyone for help, your pretty much on your own. If you go there find what you want first go online then go and purchase it.I have been to many different Walmart stores and i do find that know two are the same. I know Walmart prides them self on customer service but you won't find it at this particular Walmart . Try another area. I am a firm believer in Walmart, their products, and their service! read more

Never ever enough check outs open. The only really good thing I can say about this walmart is about the pharmacy . The pharmacist, Doug, is so very nice and will definitely go out of his way to help you in any way you need. He is the Only reason I battle with the craziness that is walmart. read more

My review is a 2 star one. It's a little strange, since I continue to shop here every week... the store is dirty. Most of the staff is not friendly. Also, all the shoppers are AWFUL!!! I knoe, I know. What do I expect shopping at Walmart?! I honestly only continue to go there because it is the closet and lack of options! Although target just opened up a produce section. Maybe I'll have to check that out! And I get all fresh food from atop and shop across the packing lot. read more

Disorganized and the staff didn't know where anything was. I was misdirected, twice, as to where a certain department was located. Not an item, a DEPARTMENT! Smh at this Walmart. The only good thing I saw at this Walmart is they have a nail salon inside. After you deal with the frustration of looking for a certain department, you can soak your toes and get a nice pedicure. read more

I always get a headache when I go to this Walmart. If not for any reason other than the sheer amount of frustration I feel just trying to get a parking space in the lot. Heck, just getting TO the lot most of the time is nearly impossible because customers are pouring out of both entrances and walking across the parking lot without looking. Carts only sometimes make it to the cart corrals, but more often than not sit in the middle of parking spaces near the front of the always full parking lot. The store itself is usually mostly clean. They do try to keep the products organized on the shelves, but it's rare to find a product that actually matches the price tag that's under it. Most of the cashiers work quickly and efficiently, but it seems that there's always lines because of the high volume of customers in the store. Most of the employees can be quite helpful in finding things - if it's in their department. Otherwise, you'd have better luck just hunting on your own. This store has 4 self checkout stations, which I have used in the past. I've always had issues when using coupons there, so I prefer to go to a real cashier if I have coupons. Let's be realistic here - it's Walmart, not Nordstrom or Saks. Their employees are underpaid and have little chances of advancing into real careers with the company. I don't expect the kind of treatment that is found in high-end department stores or even specialized boutiques. You get low prices and a pretty large selection of products to choose from. read more

If I could cut that one star in to fourths it would be overly gracious! The employees here are BEYOND useless, they are downright rude and pitifully dumb. The clientele is also equally as clueless. Don't bother with this place EVEN if they have the last one of something you desperately need... read more

Probably the worst customer service I've experienced in any store. Employees are of no help in finding products or answering simple questions. They literally send you on a wild goose chase in order to NOT have to help you. Horrible experience over and over again! read more

Absolutely terrible customer service. I tried calling for 20 minutes straight without any one answering. I tried connecting to customer service, pick up and electronics department Letting the phone ring for at least 5 minutes in each department. No answer at all so I hung up and called Target who Answered right away so that is where I took my business. Do not waste your time with this store. read more

This is a pretty big walmart but it always seem disorganized! There are items on the floor and not enough staff cleaning and working to answer questions. I always have to wander around for 10 minutes to find help! read more

Order an online roof top carrier, sports rack. Came in three days, perfect customer service. Packing was flimsy, Walmart gave me a discount, the product was perfect read more

I was there yesterday. During the holiday time they need to clean the garbage cans outside. Also the workers should be trained again on how to bag your items. They need big bags to give the customers when buying big items. I do not like having small bags for big items because the bag always bust. Also they need more registers open during Saturday afternoons & evenings. read more

This is one of the most dirtiest walmarts.! Every time we go the associates never help. They never want to help. It's like they r asked not to help customers. The merchandising in this place is bad as well.! No customer service what so ever read more

Worst customer service. Needed assistance for someone to unlock the glass door just to get 1 can of paint. Only came here for that and I've been waiting for more than 25 mintues. And they announced over the PA like 5 times that a customer needed assistance in my area and still nobody. It's a shame that I have to commute to a farther walmart rather to this one where it's more convenient for me. read more