Five stars for follow-up!…read more While my broken refrigerator wasn't fixed on the first visit, Victor was very responsive when we called back and told him it hadn't cooled down as expected. He returned for a second visit (at no additional charge, which I appreciated as well) and individually tested components until he found the culprit. I really appreciated his professionalism and dedication to working out where the problem was. He was prompt, courteous, and knowledgeable. Hopefully I won't have any appliance problems in the near future, but if I do, I'd definitely use A-Z Appliance Pro again.

Ive used A-Z before and have been very happy both times. Victor came out to look at my beat up…read morewasher. He's a really nice, helpful guy who took the time to show me and explain things very well. My whirlpool washer was repairable but would have cost as much as a new one. I really liked his straightforward and honest approach. I'll be a customer of theirs as long as I live in the Tucson area.

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

8 year old wine refrigerator display panel stopped working. David, at EMS was very helpful. He…read morewarned that while it appeared parts were still available, there is no guarantee that the exact parts needed would be available. He came out and found the exact problem and gave me a detailed quote on the repair that he fully explained. Great service.

Great communication, prompt and fair pricing to fix my two refrigerators and a freezer. Highly…read morerecommend!

Mr Moreno responded very promptly to my call. He swiftly diagnosed the issues with my…read morerefrigerator and clothes washer. Parts were ordered and he was back in 2 days to repair the problems. He is professional and courteous. More importantly, he is honest. Good Appliance repair people are hard to find so I'm very happy to have found Mr Moreno

We have a Dacor range, and our favorite burner, an 800 to 18,000 BTU Simmer/Sear burner, died a…read morecouple of years ago. We contacted a couple of local appliance repair shops, and they quoted us a huge price, and we'd have to wait for them to order parts. We decided that we could live with it as it was. Around the holidays, the oven went out, and that forced us to actually get it fixed. In the years that the burner was inoperative, I had asked many of our other trusted service people if they knew any good appliance repair guys. Our HVAC guy mentioned Roadrunner, so I gave him a call. Lionel responded quickly, had the part for the oven on his truck, and fixed the burner without having to order anything. And at half the price the others had quoted for just the burner. An added plus was Linoel's extensive knowledge of the area and Ft. Huachuca, where I served in 1970.

Five-star review for Roadrunner Appliance! They truly went above and beyond today. They are…read morecompletely booked until Monday because of the holiday weekend schedule, but the woman on the phone gave me the absolute best guidance and tips. As an Army wife out of state trying to fix a fridge for a guest in my house right now, her incredible kindness and helpful advice meant the world to me!

Our fridge water filter housing failed and Mr. Appliance diagnosed it quickly, got the part fast,…read moreand Brian replaced the housing quickly while explaining clearly what had happened. The coils were very dirty as we have two dogs who shed and he cleaned them in the process. Pricing was very reasonable and clearly itemized on the estimate. They will be my go-to for any appliance repair in the future. They notified me in advance about part delivery timing and when the tech would arrive and he got here on time and was very efficient, good to have a service like this in Tucson.

Mr appliance replaced a compressor in my lg refrigerator  1…read more It took text 6hours to install kitchen was consumed debri left behind 2. 6months later refrigerator goes out 3. This time lg contract lg specialist to come out within the week to replace repair it took two/hours ....according to specialist  They never change the filter  *They never flush the system which is required before a compressor install  *They never updated the software  and  *They used an older version of compressor which I had to wait 3weeks for the part  *Mr appliance is a very small outfit owner is terrible in customer service not knowledgeable but thinks he is the wife knows customer services but is at a disadvantage because husband as owner...they are now worth the service fee go with ATS Sent from my iPhone On Jun 26, 2026, at 11:13AM, Kgray wrote: Mr appliance replaced a compressor in my lg refrigerator  1. It took text 6hours to install kitchen was consumed debri left behind 2. 6months later refrigerator goes out 3. This time lg contract lg specialist to come out within the week to replace repair it took two/hours ....according to specialist  They never change the filter they never flush the system which is required before a compressor install and they used an older version or compressor and I waited 3weeks for the part  Mr appliance is a very small outfit owner is terrible in customer service not knowledgeable but thinks he is the wife knows customer services but is at a disadvantage because husband as owner...they are now worth the service fee go with ATS Tried to call you first call was ignored several time now will post on yelp Sent from my iPhone On Jan 13, 2026, at 3:06PM, Mr. Appliance of Oro Valley order was put on week of Christmas 2025 I did not leave a review on this date cause it was nothing worrying of saying but here we are 6/26/26 and pissed poor service before and after

Hired to repair the ice maker in my freezer. Though located at least 30 miles from me, Sean made…read moreevery effort to have the repair done in a timely manner. He showed me how to order the parts need which save time and money.

My AC went out late in the day and the temp was 86 degrees in the house. I called the owner,…read moreShawn, and it was nearly 5pm, but he came anyway. It was also thundering and lightning, but he worked on my AC and within fifteen minutes found the problem and replaced the part. His fee is reasonable and his work was great. He is also a very nice person. I am spreading his name around my neighborhood. Thank you Shawn!