Lacking in quality customer service from office staff. Different explanations provided from each…read moreperson that I spoke with (disconnected 3 times in one day). I tried to cancel service in Feb 2026, but Emma told me that I had to call back in April 2026 (after last monthly payment was made)​ to request cancellation!! Called today and Marley stated that actually 2 months payment had to be charged. Of course there was the obligatory "sorry for the confusion" and "the new girl must have miscommunicated." No believable sincerity. Good customer service should have people providing true and accurate information and transparency. Sorry Hydra Pest, you did not make the grade on this.

Such a great company! Customer service is top tier!…read more Always willing to work around their customers needs

I called Rattlesnake and Brett came out right when he said he would that is a plus right there…read morenowadays. He looked around and listened to my problems and questions which all were answered better than I though possible. I had a spider and mice problem that were really out of hand. He was very honest with on what to expect so I gave it a shot, and he even cleaned all the spider webs off everything. I can't tell you how happy I am to have these problems not be problems anymore. I highly recommend Rattlesnake for all your pest problems. Troy

From the owner: Rattlesnake Exterminating provides pest management services for bed bugs, cockroaches, termites,…read morebats, and more in Southeast Arizona.

Tommy Arthur was amazing at servicing my house. He tackled any problem area we may have had without…read moreus having to ask. He and the entire team at Urban Desert are the best!

Urban Desert Pest Control…read more Michael Gallagher was excellent, contacted me when he was planning to arrive and was there at that time. He explained his plan for spraying the inside based on the discussion with the problem areas. He first started at the front door inside, sprayed the threshold as I opened the door in between the front door and security door, saturated it very well. Then began all along the interior walls, bedrooms, master bath where it was a main problem area, continued throughout the hallways and rooms that were accessible. I had purposely backed out all 3 cars in the garage and Michael sprayed all the accessible walls plus the door areas into the house and especially at the step up where the cars are parked in the garage. He replaced the 6 glue traps, 2 at the door leading into the house, 2 at the single car garage door and 2 at the double car garage door and completed the inside. Michael then put down the ant granulates in front on the trouble area room window on the rock landscaping, then prepared the outside insect solution and sprayed the front of the house, he explained that spraying over the ant granulates would activate the grandulates with the moisture. Spraying along the side of the house to the back, he sprayed around the back side walls, then around the pool, back walls and then all along the outside accessible areas and completed around the back patio threshold and back along to the front of the house. We had been experiencing issues with small ants and that issue has gotten better, currently experiencing many crickets, pinch bugs or earwigs. Michael sprayed everywhere to hopefully build a nice barrier to get rid of the insects. Great job Michael Gallagher!

I am so glad we found Premier Pest Solutions and their tech, Rene. They have been a god-send for…read moreus: they provide reasonable prices; no long-term contracts; dependable, effective treatments; and friendly customer service. Highly recommend!

Aaron has great communication. Gets the job done. And is always nice and professionalread more

Renee and his team came out the next day to inspect our place and provide a quote. They were the…read moreonly ones that could come out the next week to treat the in ground termites. From what I could tell, they have done a good job. Renee was very thorough in his explanations.

Amazing! Yes- only because we have Martin Lujan. I can't believe I only saw 6 dead roaches in front…read moreand back since he was here before the summer! I can't tell you how happy I am. Honestly. I just can't stand seeing any Anywhere- I won't sleep or eat- it's that bad. However, since Martin starting taking care of our home this has been the best year in ten years. No kidding. I'm so happy!

I keep saying it 5 stars are not enough... Great service - excellent communication. Perfect…read moreattention to detail.

John was very personable, helpful, and thorough; we appreciate the time he took to evaluate our…read morerodent problem, giving us several recommendations that we will try. He spent almost an hour with us!

Danny is the best! He is incredibly knowledgeable, thorough, professional, prompt and personable…read more From regular treatments, to an ant issue, and then a rodent challenge, he had all the right solutions to everything and took the time to explain every bit of his treatment methods and a recommended schedule. I'd highly recommend Proactive, and Danny, for any pest control treatments that someone might need. Five stars without hesitation!

Pro Active Pest Control is my pest management provider for my rental unit in Chandler, and Dan has…read morebeen nothing but golden. Taking care of rentals from miles away can be challenging, but Dan ensures that my rental pest management is as smooth as possible. He's dependable, punctual, and very much versed on desert pests. Contact Pro Active and ask for Dan!

not sure what is going on. Two different people telling me two different things. one wants to…read moreschedule immediately, the other wants to know who I am and doesn't have me scheduled. I really don't know how to rate this company.

I requested help with mice on Friday and they came on Saturday! Very nice mouse warrior Justin…read moreBeardon really helped. Very happy!

If you are looking for termite treatment, use Desert Shield Pest Control. Some businesses will…read morewrite their own reviews and give themselves five stars. All of the previous five star reviews for this business looked authentic. I submitted the project, using Yelp, to multiple businesses. Out of all the businesses that the project was sent to for the termite treatment, this was the only one that had a good follow up. All other businesses were like "call this number" or "visit this website". Desert Shield replied, via Yelp, and offered to drop by the very next day and asked for my address. Eric showed up the next day at the agreed time. He confirmed my worries about the lines being termite tubes. He pointed out a few more that I did not see. Eric explained the treatment process, gave me a quote, and had me scheduled via text by the end of the day for him to return for the treatment. The quote for the service was far cheaper than what my buddies told me they paid for similar services. And yes, this treatment comes with a five year warranty. They had to drill through a couple pavers to do the treatment. Eric placed the drill holes in the grout lines to better hide the holes. While it is pretty impossible to completely hide the holes after they're filled, I think he did a heck of a job and gave a great effort. Time will tell about how good the quality is of Desert Shield's product and process. However, I feel pretty confident I trusted the right guys for my termite treatment. Their previous reviews did not lie. This company was punctual, incredibly friendly, appeared knowledgeable, arguably cost effective, and communicated efficiently and without stress. I have already told friends and coworkers to let me know if they need termite treatment so I can refer these guys. If you are searching for termite treatment, your search is over. Side Note: If you have a project that needs to be completed, use the Yelp "project" service to send multiple requests and get messages back from multiple businesses at once. It makes life a lot easier.

I've had a great experience with Desert Shield Pest Control. Eric, the owner, is very professional,…read morereliable, and takes pride in his work. They always show up on time, communicate well, and are quick to answer the phone whenever I have questions or need service. Their pricing is fair, and they provide great value compared to other companies I've dealt with. It's hard to find a company that is dependable, honest, and actually cares about their customers, but Desert Shield delivers. I highly recommend Eric and his team for anyone looking for a trustworthy pest control company in Tucson.