I thought I had left a key in the door and that maybe someone saw that, took it and would come back…read morelater. Call Mr. Locksmith (Al) and he was on the way quickly but almost as quickly I found the key. Called Al back and although he was underway, he cancelled the call and although I offer to pay for a call out, he did not charge. All he wanted was to be remember if needed in the future. That's what I call service!

Lick on the front door to our townhouse stopped working. The young man who came was very polite,…read moreexplained everything in detail, replaced the lock with a lifetime warranty product and had the mobile payment thing with him. The entire process took 20 - 30 mins. Very reasonably priced. Very happy, will use them again & will not hesitate to recommend to friends & family.

Great response time, professional service and the quote was accurate. Will definitely recommend to…read moreeveryone!

This will be my new locksmiths in mind now. Well I always go to its competitor but then I have…read moredecide to look for a new one. I found Downtown. Their rating was good on Yelp and so I have decided to give it a try. Its located in the basement, which is hard to know that it exist unless you google or is told by someone or by Yelp, of course. So this one is close by to where I am located. I am looking for a store front Mortise Cyclinder Lock. Went in and got help right away. They had the Mortise Cyclinder lock on site and they rekeyed the Cyclinder lock and sold it to me for a very reasonable price. The locksmith was infact surprised how I know how to take the lock out. I also got the locksmith to rekey a 2 sided commercial key. He was honest and told me even him himself has no guarantee that the key will work because its one of those really difficult key to rekey. I like his honesty. Honesty is good. Downtown is very honest and very professional. They are my go to lock problem people Now. Thumbs up to them.

The gentleman who helped me was very knowledgeable, quick and efficient!…read more I came in with a broken car key that had separated from the fob for my Honda. I had tried calling other places and they were all telling me i needed a brand new set keys regardless and were asking for ridiculous prices. I finally found this place my dad recommended and the guy was very helpful over the phone and in person. He fixed the issue within minutes and even replaced my car key remote battery. (another shop had said they can't guarantee this btw) Overall really great experience and i would definitely recommend for anyone looking to do mobile key replacement and any kind of maintenance to do with keys! I don't normally leave reviews but i had to leave one for this place. They really know what they're doing. I would definitely recommend.

Unfortunately I had two keys cut for my boat ignition switch. When I looked at the two keys in…read morecomparison to my original key, not one pattern looked the same but I thought I would try them anyways. As it turned out, I couldn't even enter the keys into the ignition switch and on top of it my original key doesn't want to turn the ignition on. Now I have to replace my ignition switch. It's too bad. I was really hoping I could get some spare keys.

For some reason this now shows up as a place in Surrey - My original…read more (5 star) review was for the branch on Hudson St, in Marpole. Updating to 3 stars as I don't know if they've changed management (I hope they haven't)

We were looking to duplicate keys to a "PacLock" padlock. We tried calling/going to so many…read morelocksmith stores, but they did not carry that brand. We finally stumbled on to Action, and yes! they did have it!! Thanks to Geoff B. for his review. I had seen the sign on their store before, but had assumed them to be an alarm system-type company, since I had noticed the "Security" more than the "Lock".

Ken and his team have provided good service to our commercial operation and I find it very…read moredifficult to link poor reviews with his business. As a dept. manager I am this first person to challenge poor service and or low quality work. That being stated I am also obliged to recognize excellent service and quality workmanship which A Priority has delivered.

Great service, fair price, fast service. Would recommend if you're looking for a locksmith.read more

Hello I requested that keys be replaced that were lost, I…read morewas quoted a $90 service fee and a $60 fee for changing the tumbler plus $5 per key and I asked for two keys. Further I asked and got agreement that I would give me Visa card number, but that the individual would accept a interact transfer once he sent me a invoice. (It is a rental house) Well the bill was $372 (including taxes) no where near the quoted price. Then he charged my Visa card when instructed not to. Then the individual (I will not call him a locksmith) who is seriously lacking in professional skills. Warning do not do business with this individual. Overcharged to the point that I am writing this review to ensure that as few people as possible call this individual.

Professional friendly installation and listened to our questions and provided answers... thank youread more

Passionate, honest locksmiths that genuinely care about each of their customers…read more Having just moved in to our new office & warehouse, we needed some lock work done. We called a few locksmiths but none were available on short notice, but luckily these guys were. Jason (owner) is a great guy to deal with. Super friendly and knowledgeable, he's definitely not out to rip you off like a lot of trades people. One of the locks we had was a seldom-used brand. Instead of trying to source one, he creatively found a generic lock chamber that would work, saving us $$. After quickly finished the re-keying, Jason went the extra mile (at no extra charge) inspecting our facility for possible security holes. Sure enough he noticed we didn't have security collars around a couple of locks, making it easy for someone to break in. So he installed some heavy duty collars. He also pointed out different ways a thief could break into our building without being detected, which was obviously good to know. Thankfully we don't store valuable goods. When it comes to any trade, when you find good guys (or gals) you stick with them. I highly recommend calling West Coast Mobile for your locksmith needs. Are they the cheapest? No, but definitely worth every penny. If you want to be cheap on your security go ahead. You'll get burned later.