Best price around with the Early Bird special and fine service. I'll be a regular customer.read more

I paid $31 for a wash at Pasadena Hand Car Wash and tipped the employee $5. When my Jeep was…read morefinished, I noticed tire dressing splattered on the rear fender that had not been cleaned off. I politely asked if they could wipe it down. The employee said no and got a manager. Without even attempting to remove it, the manager immediately told me it would cost $150. Let that sink in: I went from a $31 car wash to a $150 upsell without anyone lifting a finger to help. The issue wasn't the tire dressing--it was the terrible customer service. No effort, no accountability, and no concern for the customer. They treated me like a transaction, not a person. If your business can't spend two minutes fixing simple problem after taking a customer's money, you're not getting my money anymore- you're just pushing cars through a line. Look at the pictures..... it's a car wash. That's what they're supposed to do. Easy solution. Negative results.

Still my favorite car wash! They really make an effort to do a great job and make customers feel…read morewelcomed. Manager Luis is always kind and professional, Rosemary is so sweet and Sergio is still my favorite guy there. He gets water out of every crevice of my car and works so hard. The coffee and cookies is just going the extra mile for me. They're the best! I noticed they've received some unfavorable reviews and I think if your car needs extra attention, you might need to get a detail.

I am extremely disappointed with the service here. I explicitly told the staff my car needed a…read morethorough clean, so they recommended and charged me $70 for their most expensive wash package. When they handed the car back, it looked like it had just gone through a basic $15 drive-thru express wash. I pointed out the remaining dirt to the workers. They tried to wipe it down and help, but honestly, they still did a terrible job. It was so bad that I had to leave, drive straight to AutoZone, spend extra money out of my own pocket on exterior and interior wipes, and spend another 20 minutes cleaning the car myself. If I pay $70 for a top-tier wash, I shouldn't have to finish the job in an AutoZone parking lot. This was a complete waste of my money and time. I absolutely cannot recommend this place.

Did you know that using the car wash is the most environmentally friendly thing you can do to…read moreprevent pollution and harm to our waterways.... Like streams and the ocean? Yes, you heard that right. The car wash specializes in filtering out pollutants such as "engine oil, anti freeze, greaser, asbestos, rust; phosphates, and other destructive stuff" so that it doesn't go into our oceans... which can be harmful to the fish and underwater environment. I definitely recommend this car wash.

I want to warn potential customers about my experience with this car wash. After the business…read morechanged ownership, they refused to honor the prepaid discount package/book of car washes that I had already purchased from the previous owners. I understand that ownership changes can happen, but customers who paid in advance should be treated fairly or offered some form of accommodation. Instead, I was told that my remaining washes would not be honored, which left me feeling disappointed and out the money I had already spent. If you have a prepaid package or discount book from before the ownership change, I recommend confirming whether it will still be accepted before visiting. This was my personal experience, and I hope it helps other customers make an informed decision

I don't recommend this business for several reasons . Last week I went and the soap was not working…read moreon the last stall. I had to move and re pay again. Today I was there same problem but this time it was the second d stall to the end. I notice that soap didn't come out when the other stalls are being used at the same time . Then to top it off when using vacuum the vacuum attachment came off :-(. I used to Love this place but not anymore . It seems now there's always an issue

I put a $10 into their change machine and it did NOT give me quarters. I searched and searched for…read moretheir contact information and was unable to find it. I emailed Kathryn Barger (R) the council members for the district. I asked Barger for assistance to contact the owners because I want my $10 back. It's disheartening how easily they take your money but it's difficult to get it back. I will be contacting the Better Business Bureau next. Also, I'm not going back. I have a convertible so I have to hand wash but I will find a less shady business.

This is my go-to spit to wash my Lexus. Roger said my car needed extra attention; specifically, a…read morehand wash. I park my car outside because we are converting our garage into an ADU. Armando (Diablo) cleaned my ride up perfectly! Thank you for maintaining the great customer service I have always experienced!

Today I tried to use a coupon for my birthday and the front desk charged me before I could use it…read moreand I lost out on it and when I talked to the manager he was rude and wouldn't help me. I will not be coming back. They were disrespectful. "It's your birthday soon! Come to Fair Oaks Car Wash - Altadena on or before your b-day and get $5 Off Diamond Car Wash. Reply YES to save. Exp 6/25."

Eduin does excellent work! He has washed my car on several occasions. He is always on time, and…read moretakes his time to really clean the inside and outside. His prices are very reasonable! He is very responsive via text or phone call. I highly recommend!

Mobile car wash service was five (5) star. Great attention to detail inside and out, including,…read morevery thorough cleaning of the vehicle interior. Very impressed with the overall time spent in washing and detailing the vehicle.

Great car wash. Affordable…read more Excellent customer service!!!! Employees knowledgeable of services provided, free vacuuming, and always out within 10mins!!!!

Love this place, its quick and easy. Their prices are good and their service is also very good…read more Wash and vaccuum and youre out in 15 mins.

Just had my car detailed and met with Oscar. He was very attentive and friendly. My car came out…read moreamazing -- Everything was excellent.

Love the professionalism. They went about and beyond for my Mercedes. The removed the scratches off…read moremy paint and trims. Made the interior look nice n clean. I would definitely take my car back To them again.