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    Walt's Ace Hardware

    3.2 (104 reviews)
    ModerateHardware Stores
    Open 7:00 am - 8:00 pm
    Updated 1 month ago

    Walt's Ace Hardware Photos

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    The 3 keys including a cheetah design & a mailbox key I was made copies of from amazing David & in a friendly speedy manner!
    Chelsy D.

    Upon waking into Walt's Ace Hardware I was immediately greeted and pointed towards the help I needed in the back where the keys were made! Upon walking towards the back was when DAVID was professionally waiting for me as he was alerted through his ear piece from the guy up front. He was quick, knowledgeable, super kind and compassionate. Thank you David for helping a gal out, may you be blessed ten times over!! Sincerely, the adorable original cheetah design key owner

    Isra S.

    Wow, these people really take care of you! I worked across the street overnight & came here because my key fob battery died. They helped me with everything & I truly appreciate the great customer service

    Return policy
    David K.

    This review and rating isn't about the store per se, not the location, people, or products. It's about a bad, out-dated non-competitive return policy. I had shopped here for years and then fell victim to the policy and started shopping at the Ace at 7th Street and Missouri. Today I was in the neighborhood and needed a few things. I'm not opposed to Home Depot or even Amazon but prefer shopping locally. I went in, got what I needed - everything is fine - but I saw the archaic return policy on the receipt and remembered why I don't shop here regularly (see the attached pic). There a number of categories not returnable. If you open the product, try it or find it's the wrong item or you don't like the way it works, you are SOL! They also reserve the right to arbitrarily refuse a return. I'm not aware of any other store that does that, their competitors allow returns, and I'm afraid they're sealing their own demise. When that happens, it won't be because customers don't want to shop there but because they've made it harder to shop there than their competitors have. So - this is a BUYERS BEWARE post! As for me, I've been reminded and I'll avoid them again. Nobody wants to hand over their precious $$ and be stuck with a product that doesn't meet their needs!

    Rusted bolt to a spindle on a riding lawn mower

    I LOVE coming to this store. There is always some one ready to help me find what I'm looking for unlike Home Depot or Lowes. Shout out to one of the managers, WILLIAM and workers MICHAEL & AMADO. I brought in a lawn mower part (rusted bolt) that I couldn't take off and these guys were determined to help me and the succeeded with flying colors. What GREAT customer service!! I highly recomend this store if you want customer service.

    Son of the owner ALEXANDER D EDWARD (602) 509-6602

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    6 months ago

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    9 months ago

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    7 months ago

    Mark was an absolute beast. Took his time to explain to explain things and offered so much help and knowledge.

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Best hardware store! I can always find what I need and the employees are always friendly and helpful!

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    Awful service. Seemed like a million employees were working and none were wanting to assist me. Also they wouldn't let me use the bathroom.

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    4 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Wess delivered our grill himself...WHAT A GUY! Help figure out our order which corporate didn't do correctly! Highly recommended store.

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    Ask the Community - Walt's Ace Hardware

    Review Highlights - Walt's Ace Hardware

    Will and Eduardo have helped me when I've gone in, they were both super knowledgeable and helpful, very friendly also.

    Mentioned in 2 reviews

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    Six Points Hardware - The all-too-familiar view of Six Points Ace Hardware

    Six Points Hardware

    2.8(6 reviews)
    5.6 mi

    This is a smaller version, of the average ACE, but we always get great service, and friendly help,…read morewhen we're there. The only negative thing I have to say about this store, is the limited hours, that they're open. But m, whenever I need to go there, I always seem to find what I need.

    OMG THE CUSTOMER SERVICE IS AWFUL. I WILL BE STICKING TO BARRYS ACE IN GLENDALE. I remodel homes to…read morehost guest and I need things here and there. I prefer not to use Home Depot all the time. It puts the little guy out of business, but with service like this, this is why the little guy is out of business. The person who picked up the phone had an attitude of "why are you bothering me". I called and asked about coat hooks. She said yeah we have coat hooks. I asked, "could you tell me what you have because I'm not looking for the racks, I'm looking for the individual hooks." We have a "Ace brand coat hooks" she said. I said "could you tell me about them, are they metal?" She said "they're metal." I said "are they sold individually? How many are in the pack?" She said "one." I said "how much are they?" She said "$2.99." Her tone was flat and dismissive. I was trying to get her to tell me about them before I came down. If she didn't feel like it, she should've passed the call on. If her attitude was, "just come down and look at them" she shouldn't be in the customer service business. Now if that's true that's not much of a selection. If that's not true that's pretty sad because I would've went right down there and looked around. I always buy more items when I look around.

    Photos
    Six Points Hardware

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    Walt's Ace Hardware - hardware - Updated May 2026

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