Jim was extra helpful with my bolts and hose leak, Mathew helped with my Flapper, and Charlie was…read morepatient with me as I ran around looking for something, and left my stuff up front. I got a bunch of stuff I needed, used my $10 Off of $20 Coupon, and paid less than $30 for everything! They're always helpful here!

Service was above and beyond! worked with a nice gal named Gilda (I think) She spent a lot of time…read morehelping find options to help set up a new to me grill. She found everything I needed. thank you so much.

This is my home store, the crew here is so great and polite. Shout out to Matt for helping me load…read moremy truck as he saw me walking out with a big order.

I had a large list of renovation items I needed to get and Noah, in the Flooring Dept of Store #…read more0405 was AMAZING! He was absolutely courteous, professional and knowledgeable. He single handedly took care of 4 separate customers very efficiently and remained positive and motivated through out it all, making every one feel important and a priority. When the printer had technical issues he went through a multitude of troubleshooting efforts until he fixed it. He worked with me going through my list of items I needed ordered and delivered and he did it with a smile and positive attitude. He has great work ethic and is an amazing asset to Home Depot. THANK YOU Noah, You're AWESOME!! Sincerely, Robb Semper Fi

One of the better things about this location in the state you have a lot of Staff members that are…read morethere to help you carry them for the most part the staff that work at this location were actually pretty nice. I was looking to buy a different conversation because I was trying to be safe my son's bathroom But this location had a lot of different things that were out of place. They had certain items that were not supposed to be on the shirt on the shelves. I'm not sure why they would match everything like that

I was looking for a way to contact Home depot. I guess I will have to settle with this. I was at…read morethe store today after checking to make sure they had the items I was looking to buy. Once I was at the garden center, all of the items I was there for, the shelf was empty. I asked an employee where the inventory was and he looked up in the storage racks. He had no idea how long it would take to get someone to bring the pallets down. The customer service is non existent at this location. Not surprised to see the very low ratings for this store. Not going back.

Went over to this place because the hours stated they were open. Got there lights off. There was no…read moresign indicating why they would be closed. Tried to call business and only got ringing.

Now I'm usually someone who wouldn't give two f's for a bad store but I just had to make an account…read morefor this. This place is a shame. Trust the reviews that this place is awful. I came in looking for thrift (drain cleaner), the moment I walked through the door not even a welcome in, and then the old African American man and this older Caucasian woman treated me like I was an idiot. Just pointing instead of helping the other lady just laughing as the man disrespected me. Now I've worked in retail myself. But to be this condescending to your customers is no bloody wonder why this place is bombarded with terrible reviews. Besides the terrible service there isn't anything there worth buying not mentioning the ridiculous prices. Take my word for it, you have more luck buying off Amazon than this depressing store. P.S there is a Home Depot down the road and they treated me way better.

Racist store Profiled me the moment I walked in. Never in…read moremy life have I had an Ace hardware staff follow me around the store! For absolutely zero reason. No excuses he tried to tell me it was my helmet? Seriously a motorcycle helmet? What about a women's purse or a guys jacket or fanny pack. Absolutely ridiculous! First time at this location last time. I walk into every other location with my helmet even spare matching hardware sometimes never ever something so ridiculous! Im very upset Corporate or Franchise needs to reach out and make this right.

Great neighborhood hardware store. You get individual help here you will not get in the box stores…read moreand there are knowledgeable people to help you find that odd screw or bolt that no one else carries.

I'm submitting a complaint about an incident that occurred at Harbor Freight Store #02997 on August…read more7 at approximately 2:40 PM. The cashier's name was Elizabeth. I never leave bad reviews about any store because I never care enough. But the interaction I had today was actually crazy. I thought I might've been on a prank show. There was nothing wrong with my return -- I wasn't upset, I wasn't being difficult, and I had no problem with Harbor Freight's policy. I just asked a simple question about why the process seemed different than usual. In response, Elizabeth became visibly agitated, spoke over me, and said, "Since you're in the military, you need to learn some patience," referencing the uniform I had on. That comment really threw me off. I don't think wearing a uniform makes me better than anyone else, but it definitely doesn't make me the person you pick a fight with -- especially when nothing is wrong. I wasn't being rude or sarcastic, but she treated me like I was. The part that confused me the most is that she seemed to create a scenario in her head and then react to it. It felt like she was projecting some kind of frustration onto me, even though I was calm and just asking a question. The manager eventually stepped in to explain the return system, and I had to clarify multiple times that I wasn't upset with the policy at all -- I had no issue with the return process. My issue was her attitude and behavior, which turned a normal interaction into something extremely uncomfortable for no reason. She was escalating a situation that never existed. I left that store upset and confused. I've spent thousands of dollars at Harbor Freight and have always had good experiences -- until now. I hope this gets addressed, because that kind of customer interaction is unacceptable.

I frequent harbor freight often because of my boyfriend and they have amazing prices on gloves. I'm…read morea hairstylist and finding gloves under $17 is a SCORE!!! But this harbor freight is superior by far!! Tammy is phenomenal and is incredibly helpful! I'll come back just to see Tammy tbh

I'm leaving this review for Harbor Freight Tools because the poor ratings are absolutely justified…read more I went in myself, and the customer service was shockingly bad. If employees dislike their jobs so much that they can't treat customers with basic courtesy, then they should seriously consider finding a different line of work. Daniel, in particular, was exceptionally rude and disrespectful toward me--a paying customer. His behavior was unprofessional and completely unacceptable. Harbor Freight needs to take a hard look at their staff and address these issues immediately, because no one should be treated the way I was.

'There is nothing I can do, Sir! These are the worst words you can say to a paying customer. Not 1…read morebut 2 managers telling you to go buy it someplace else was socking and knowing that the warehouse in California has over 1000 on hand, but alas we can't do anything cause we don't have any on order. Arizona is completely out of this unit and only one store in Casa Grande has limited stock. None of the stores in Phoenix have any on order. None on order! I had over 100 dollars in my hand, ready to give to the till, and Harbor Freight could do nothing. You would think someone could have called California and found out what the hubbub is on the item, the managers could have ordered the item. How about a transfer from another store. Yet all the lady manager could do is look at her watch and say, "There is nothing I can do, sir!" Phoenix, AZ is not a small pueblo hiding in the desert. 1.7 million inhabitants must be flushing something down the toilet. Should one of those toilets clog... sorry, says Harbor Freight, there is absolutely nothing we can do.

It is hit or miss with this kind of business. They did have a lot of merchandise. They just didn't…read morehappen to have anything that I wanted to purchase for my project. So you may get lucky a lot of the merchandise seemed a bit beat up but it could have been just the day I was there. In particular, I was looking for i'm sure cabinet handles/pulls but I couldn't find anything nice enough. It's worth a shot though.

This is a great liquidation warehouse! The have so much stuff and the are they by far more…read moreorganized than some of the highly marketed ones. I have bought many items here at discounted price and recommended it to many family members looking for the same brands you find at the big box dealers! The girls up front are so helpful and friendly! I've been there 4-5 times and very satisfied every time.

I went in with limited knowledge on wood working project the amazing people there were very…read morehelpful and knowledgeable.

Paul helped us, he is very knowledgeable, friendly, & helpful. Overall it was a great experience.read more

Very, very easy to find what I needed and the soil mixes are fresh and as promised. I needed an…read moreacidic mix of my blueberries (you do NOT want to try to grow them in Phoenix dirt lol). Friendly staff helped me find that pink bag I needed easily. The plants are healthy and well-organized. The checkout area is easy. The heavy/duty carts are clean. The lawn/garden ornaments and hardscape items are pricy, but I won't complaint here!

Gorgeous, expansive nursery with indoor and outdoor vignettes. Hubs and I enjoyed shopping and…read morewalking while waiting for an appointment a block away. It's peaceful and pleasant. We were asked if we needed help a few times by friendly staff. They've got everything here from garden decoration and pots to plant nutrients to edible and ornamental plants and soils. Creative displays. Large private parking lot. Easy entry and no stairs.