When I called the number that a neighbor gave me, Daniel Van Auken was eager to come over…read moreimmediately and look at my floors. I really thought that it was a good sign. I thought that I would get personal service from Wood Tech. He showed up the next afternoon and was very professional . . . at first. He told me all about his business so I got a brief look into the young company. I told Dan what I wanted and then he started to get all flirty with me. It was very unprofessional but I figured it was all part of his sales pitch. What I really didn't like was when he tried to up-sell me over what I needed. He wanted to do more square footage and go with his premium package. He suggested that I have areas of wood flooring refinished that no other wood floor refinishing company would touch. I had done my research and talked to a few other companies before Dan, so I told him flat out what I wanted and nothing more. He gave me a verbal quote on price per square foot and I was happy with the numbers (he was in the ballpark for what I was looking to spend). He told me that I would have something from him later that day. Unfortunately, I had to wait a couple weeks to get the price quote. I reminded him several times that I was waiting for his bid. That should have been my clue to lose his number but his initial numbers were good and his time to complete the work was attractive. Each time I asked him to send over his estimate, I received an apology and an excuse that was either redundant, too personal or both. When I finally did get the quote, he had changed the scope of the work to the up-sell (which was about six times my budget). There was no mention of what I had talked to him about what I wanted done. I told him that this is not what I wanted nor what I needed. I wanted an estimate for what I asked him to do for me. A week later, he finally did get me a quote for the work that I wanted but again it was more expensive (per square foot) than what he had verbally quoted me a month earlier. I again asked him about it and then Tanya Van Auken chimed in. She said that if I wanted a written quote for the work that _I_ wanted done that I was not the company for them. WOW!! I went back to my neighbor and they did get the up-sell by Wood Tech as well. They didn't do their research and unfortunately they did buy Wood Tech's Kool-Aid. He was all about the getting one time business and not keeping customers. I don't see him being around very long. Needless to say, I went with another company. PLEASE SHOP AROUND!!

My wife and I recently purchased a house and prior to moving in had all the floors refinished by…read moreWoodtech Hardwood Flooring. Prior to selecting Woodtech we got several other quotes but the quote we received from Woodtech was significantly lower. Every step of the process with Daniel was extremely professional including the communication, process and overall quality of the job. We couldn't be happier with our new floors and Woodtech Hardwood flooring! We have already recommended Daniel and absolutely plan to use him for any future projects!

Jim does excellent work. If you are looking for someone dependable, hard working , reasonable,…read moreprofessional and great at what he does- look no further. He has pressure washed, fixed grout and uneven doors, converted wood fireplace to gas , hung various items, put in a mailbox and fencing . Oh- and also some painting . We trust him wholeheartedly- enough to work in our home when we aren't there. Thanks so much !!!

I used Moon Electric for three projects last week. All were performed thoroughly and completely…read more Showed up on time and worked efficiently at a reasonable cost.

If there was rating of "6" for Excellent I would give it to Landmark Exteriors! Our Sunset Torch…read moreCondo Association chose Landmark Exteriors to replace the roofs on each condo, situated right off of Torch Lake near Traverse City. They prepared a day ahead of time and started right at 7:30 am as we planned. They worked a full and busy 12 hour day and got our condo done by 1:00 the next day. The team worked like clockwork together. Everyone had a job and they really did a professional job. When my 97 year-old Dad needed to leave for a dental appointment three of the men saw him and instantly cleared a path so he could get through to the car using his walker. They were respectful and friendly. I am so glad the Condo Association chose them. The condos look beautiful and everything has been cleaned up as if they'd never been there! Adam Schmits, the project manager, answered all our questions without batting an eye. He knows his stuff! Great crew!

Landmark is definitely the best at what they do. Kody was great to work with. When the job was done…read moreyou would've never known any work had been done, clean up was perfect. Thank you Kody and the rest for a great finish to an awful problem.

Professional, efficient, and friendly garage repair services! Our garage spring broke in the middle…read moreof winter! Aaron came by the same day, assessed the situation, and made a plan. He ordered the parts and installed them shortly after they arrived. Repairs were completed as discussed, in a timely manner, and the price was appropriate. My garage door is operating better than before and he even provided me with some professional maintenance tips. Highly recommend for any of your garage door needs.

Had a great experience with All Day Garage Door. Called them immediately after having a problem…read morewith another garage repair company. All Day was very quick to respond and come out to our house. They immediately diagnosed the problem and let me know they needed to order a part. The part arrived within days and Aaron contacted me immediately to come out and complete the job. Aaron was always professional, was extremely knowledgeable, and wanted to make sure the job was done correctly. I would highly recommend All Day Garage Door.

You will not find a better selection or a better team anywhere! This shop has it all! Plus, pinball…read moremachines!!! Brock, Handsome Dan, and the whole team will make your flooring experience enjoyable and seamless.

They are some of the nicest business people I have met. Very professional and great communication…read more And the younger brother sure is a handsome guy.

our condominium association purchased 8 exterior doors from Windowsource of Traverse City. The…read moresales person Adam gave an excellent presentation and a competitive proposal. The installers (2 crews) did a great job lead by Terry. The sales manager stopped by at the end of the day to check on progress and overall how it was going. we had a minor concern with caulking and Terry came back the next day to complete to our satisfaction. We are very pleased with the product and installation.

Very impressed & very pleased with our new windows. Aaron, explained the window construction and…read moreexplained the 3 types they sell. He said the windows would arrive in approximately 17 - 24 days. The windows arrived in 24 business days & installed the following day(s). I say installed the following days because unfortunately our condo was built 50 yrs ago & the old windows were very hard to remove. So, what should have only taken 1 day took 3. Even with that we're SO please with the outcome. They look great! Dave, the installer, did an exceptional job! He was polite & professional. We're so impressed definitely recommend this company.

I engaged Chadd and his team for a rental property in Suttons Bay, and they did a fantastic job…read more They were very professional and clear in their scope of work (not only painting, but including some siding repair) in the lead up, and kept me up to speed as the project progressed (and I currently live on the West Coast). Great value, high-quality service; I will use them again and would highly recommend them.

Waited 11 months for my house to be painted. We gave him a large down payment. Chadd Steimel kept…read moredelaying the job for 11 months. He has neither the experienced crew to do the work or professionalism that is required to run a business. Chadd runs around and acts like he's too busy to do the job, always an excuse why he can't start. We gave the guy the benefit of the doubt but when confronted about why he kept canceling day after day, month after month he proceeded to yell about how we were bothering him. He only came to our house after we called the police. Chadd's response was "good luck finding someone to do the job " now we're going to court to reclaim our down payment. Don't get involved with this guy or his business!