They were right on time and were able to help me get home after a little surgery. Thank you.read more

The Driver's are great. Love how careful they are with people. The Driver's don't mind waiting for…read morethe person thet are sent to pick up.

Lucked out with same day door to door service - We've been able to call on these guys a couple of…read moretimes in a hurry and pinch with very fast response and flexibility. Sometimes emergencies or rush situations happen and scheduling medical transport with wheelchair capability can be a serious hassle since most transport requires advanced scheduling and planning. COMPARISONS - Sadly many insurance don't cover non-emergency medical transport. Getting old isn't cheap and medical transport isn't either, compared to other similar services ANEMT rates are average to a little better. MetroWest transport is the most popular and great, but they are constantly booked at least 1-2 days out or 5-10 hours for same day. MetroWest also has stair capable wheelchairs and stretchers by request and door to door service. TriMet offers basic medical transport for fairly cheap via shuttle, but they don't offer door to door so you'll need someone to push if the chair isn't motorized and electric. Uber and Lyft have wheelchair capable vehicles, but again, no door to door service and requires advanced scheduling. Interestingly Kaiser Washington State insurance covers non-emergency transport, but not in Oregon. Above and beyond - Along with being able to respond quickly with door to door service, they helped with transferring inside the home to and from the wheelchair. Aways super nice and friendly guys. Easy pay via credit card through a tex message link or over the phone. Have questions, be sure to ask, they are very helpful and accommodating. Good service, responsive, fast and better pricing than most. Thanks for taking good care of our family.

My driver, Alexander, was great and on time. He asked me how I was feeling before and after my…read moresurgery. He was early picking me up. Really cool guy. His vibe was exactly what I needed.

If there were a BILLION STARS available, it wouldn't be enough!! I've been utilizing medical…read moretransport since before 5 Star came along, and what a PLEASURE it has been to see this company grow! This is THE BEST medical transportation company I have EVER ridden with, and I have ridden with almost all that are in this area! Their vehicles are always clean and well maintained. I've never heard 'funky' engine noises, or have wheel-wobbling like I've experienced with other companies. And the EMPLOYEES!!! OMG, the kindest, sweetest people! I have never met a grumpy face!!! And I LOVE that they TEXT YOU when they are within 15 minutes of arriving!! So nice to know, and have time to put on your coat and shoes or do anything else before they get there! I've had the JOY of riding with Drew, Brian, Miranda, Deb, Jacquie, Lori, Cole, Syd, Mike, Gary and their newest driver Shelly (forgive me if I spelled names wrong!), and they were ALL great drivers and AWESOME people! If you need a ride, THIS IS THE COMPANY TO CALL!

My Mom is recovering from emergency surgery. I needed to find someone on very short notice who…read moreprovides wheelchair transport to drive her home. I reserved a ride with Five Star Special Transport on Sunday night for Monday afternoon and was worried they might not be able to arrange a pickup with less than 24 hours notice. Jacqueline reached out to me by 10am Monday, confirmed the time of our ride, and answered all my questions. The driver, Gary, arrived on time, helped my mother get into the wheelchair, and made sure she was very securely placed in the van. The van itself was modern, clean, and well-equipped. Both Jacqueline and Gary were kind and professional. I'll definitely be using their service again when my Mom needs it. Thank you, guys!

I was in a bind yesterday trying to find transportation from the ER for my husband who is…read morewheelchair dependent. I call Williamette Valley Transport. Even though it was a short time before they closed this very nice dispatcher for time for us that was completely reasonable. The young man in the billing department could not have been nicer. It was all set up, yhe wonderful and very kind driver showed up early, help get my husband secured in the wheelchair. They all were very patient and kind to us. Even offered discounts. Thank you, so very much.

They were on time and very gentle with my Mom who was in pain. I had to make a change in the time…read moreand they were able to accommodate it and were always courteous.

I was treated in the ER at Salem hospital for a mini stroke, waited for a ride for 3 hours, but…read morenobody showed up. When the hospital called, they said it would be another hour, so I walked to the Grand Hotel. I was lost, but they helped me; they called me a cab and had me home in 15 minutes.

Arrive on time. Driver kept postponing arrival when I called the main office. They were not able to…read morehelp me.

I hired Caring Hands Transport to transport my special needs daughter to and from a medical…read moreappointment. It was a great experience with a professional, compassionate, and experienced driver who arrived on time and waited on site to also transport my daughter home. This is a local small business with a big heart for assisting patients. My daughter was very comfortable and I could relax knowing she was in good hands and I did not have to drive or park which is getting increasingly difficult for me. I will use this business again and I highly recommend them.

From the owner: The mission of Caring Hands 1 is to provide personalized quality on time care that every client and…read morefacility deserves. We achieve our mission by adhering to our core values. We also give door to door assistance to each of our clients.

I finally found an A+ medical transport service after over a decade of trying other companies. I'd…read moresay I've used TKG for about two years now. With traffic and appointments that go longer than anticipated, scheduling these companies can be difficult, but TKG has always arrived on time, whereas others have made me wait an hour or longer. The vehicle is always clean. The driver is absolutely polite and helpful--and careful, too. The ride is smooth. The driver is calm on the road, very steady. They are always waiting for me when I'm done with an appointment. They send out reminders of the appointment, and have reasonable pickup times. Given the choice, I would never use another service again. I feel like a quietly warm and friendly face is ready to help me and always gets everything right. I highly recommend them.

They are way to expensive. I'm in a electric wheelchair and need a wav but they wanted so much…read moremoney it was absolutely ridiculous.

I've worked for Sovereign Medical for almost 7 years. What a great company to work for. The…read moreSovereign Family truly are the most wonderful people. They care about people and they take great care of their employees, and take care of our members whom we serve every day.

Avoid this company! Not trustworthy and poor customer service. They are overpriced and failed to…read morehonor the price we agreed on.