Not had the pleasure of dealing with the Hanley branch, I say that with tongue in cheek, but the…read moreHartshill branch are awful. Staff are arrogant, patronising and have a bad habit of blaming you for their lack of knowledge and poor customer service. Rent a home with these guys as agents and you'll be very disappointed.

Illegal practices, completed the contract on our behalf, and did not share what they had completed,…read moremeaning we incurred hundreds of pounds of additional costs. Manager Tammi is a disgrace and should not be in post. Other problems included; lack of marketing, lack of communication, had to do some of the viewings ourselves because they were 'busy'.

Worst estate agent I have ever dealt with. Staff sound very polite on the phone but that's as far…read moreas any form of professionalism goes. They lack any form of communication, I tried for the best part of a week to secure a viewing on a property let through them, sometimes having to ring twice a day. Messages were not passed on, I was not called back when promised, just a huge lack of any sort of communication. Eventually after a lot of effort on my part I managed to make an appointment to view said property, I was given a time only to be text a different time later on the same day. The following day I was informed by voicemail that in fact the property had been the subject of an application by someone who had not actually viewed it. This is a massively unjust system to operate and no other agent I have ever dealt with works in this way. Having read some other reviews on this Estate agent I now see that I am merely a drop in the ocean regarding negative feedback on Bridgfords. I would definitely NOT recommend them to anyone, be you a prospective tenant or landlord, buyer or seller. Not even worthy of the one star I gave them, there was no option for zero!

We experienced a great service by Harry Albert Lettings & Estates when renting our home. Our…read morepersonal agent, Andrew, kept us informed about industry news and legislative changes and helped us maximise our returns from property. Andrew is now looking for our second investment property. We asked for his help especially after his advice on maximising our property values.

Highly recommend Andrew of Harry Albert Lettings & Estates who has solved my problems with my…read moretenants and rented my property to new, reliable tenants. He walked us through our problems step by step offering solutions every step of the way to the best of his ability. He did a good job