Absolutely wonderful! I will never be able to say enough good things about Bruce and the staff…read morehere. Bruce walked us through every step; before, during, and after. He even spent extra time with us afterwards and followed up with us weeks later to see how we were doing and to make sure we were okay. There is nothing more devastating than losing a child and still Bruce was able to put us at ease and gave us so much reassurance when we needed it most. Bruce is personable, and kind and has so much valuable knowledge. He was so understanding and is so well versed in grief - he was unbelievably helpful. In moments like these, this matters!!! This isn't just a job for him, he truly cares about people. He and his staff made sure my daughter's celebration of life service was truly as beautiful as she was/is! I would not go to anyone else for something as important as this. The funeral home itself is very nice and is clean and modern, which was why we initially chose it for our daughter. It is bright and doesn't feel dark and gloomy like many others do. From the bottom of our hearts - THANK YOU for your grace, kindness, compassion and knowledge. I would absolutely recommend you to everyone! On that note though, we hope we personally do not have to come see you again anytime soon.

Planning a funeral is a highly emotional undertaking - especially when the loss is unexpected…read more My mother passed away suddenly, but although my family was overwhelmed by the circumstances, the staff at Smith-Miner was gracious, patient, and accommodating. They ensured every need of ours was met, coordinating almost every detail from the visitation at the funeral home, to the funeral service at our church in Midland, to the transportation of the casket to Mom's cemetery in Alabama. Every detail was carried out to the very highest standards, and Bruce, Dave, and the rest of the Smith-Miner staff made us feel as if they were our own family. Thank you for doing everything possible to make a hard, complicated process both seamless and bearable.

Both my husband's family and my family were serviced by Wilson Miller Funeral Home. They were…read morecaring, compassionate and easy to work with. Both of my parents were buried out of state which added to the work that the funeral directors dealt with. They were very helpful to us and very efficient. Our director took care of the post funeral luncheon details for us for my mother-in-law's funeral and picked up the tab and just added it to our funeral billing which was helpful to us and one less detail to handle for our family.

My family used the transport & funeral services of Wilson Miller Funeral home in Midland, MI last…read moremonth after our father passed away in Ann Arbor, MI. We have used their services a few times in the past and, once again, they DID NOT disappoint. Craig Pickelman, and his staff were friendly, compassionate, kind, and professional from start to finish. They handled everything with sensitivity and ease needed during this difficult time for us. It was not easy for us the day Tyler helped us select a casket, the print work, provide information, etc. We never felt rushed, prodded, or like we were just the next in line. All the logistical items were clear, and his patience was never-ending with four sisters asking questions and making decisions. He explained everything in detail. He definitely took our feelings and emotions seriously and that was so very much appreciated and comforting. Wilson Miller helped us provide a funeral that was absolutely perfect for our dad, they not only showed great respect, and care throughout, but were so compassionate. They walked us through, or handled for us, details we didn't know were needed. I will quote my brother who is not from the Midland area, consequently, has no knowledge of Wilson Miller but said they are "Top Notch", from having someone stationed at the door for people coming and going, to making sure the coffee was filled at all times. If you need a funeral home to actually assist you during the tough time of losing your loved one and one that makes you feel like they sincerely care about what you are going through, this is definitely where you want to be. I highly recommend them and their chapel is lovely and clean. We cannot thank Craig, Tyler, Todd and the rest of their staff enough! They truly made a difference for our family during this whole process.

My husband I went to Skorupski to preplan for cremation. We were overcharged by over $4,000.00…read more We went elsewhere, got our money back from the insurance company they used and got services elsewhere. I recommend you do heavy research before getting totally ripped off!

Thank you to Spencer and his team. They managed a very tough life event for my family with comfort,…read morecare, and patience. Their attention to every detail was excellent. They thought of things or took care of things our family had not even considered. The day of the service Spencer and his team were professional and anticipated every need my family had. They take care of families at a very emotional time in their life and I would not have anyone else by your side but Skorupski. Thank you for the 5 star service.

I had a bad experience with an extremely rude man named David who lacks the basic social skills…read morethat one normally expects to see in this industry. I suggest you look else where if you need this type of service.

People are dying to go here, but I am not in any hurry. The atmosphere is very somber with…read moreoutdated decor, uncomfortable seating and a wafting odor. Service is subdued, but well mannered.

Sam and Wendy are amazing at the service they provide! They are thorough and thoughtful! They…read moremade us aware of things we didn't know going in. Their compassion and availability are above all the rest. Best you will find when you have to face such painful decisions!

From the owner: Specializing in: - Cemeteries…read more- Crematories - Funeral Planning - Funeral Directors - Funeral Supplies & Services

I am incredibly disappointed in the customer service I received yesterday by the owner, Mark…read more After leaving in tears due to the way he spoke to me, I returned 10 minutes later to explain to Mark the impact his words had on me and to suggest that he treats future clients with more care. He stared at me while I spoke and when I was finished, he said without any emotion, "thank you for your feedback." I did not receive any acknowledgement that he had actually heard what I was saying, and I certainly did not receive an apology. The lack of empathy that I experienced from someone whose career is rooted in serving people that are grieving is astounding. To echo my sentiments from yesterday, Mark, I suggest that you examine how you treat the people that are coming to you in one of the most difficult times in their lives. The way you treated me yesterday was at best, poor customer service, and at worst, cruel. I hope that you embrace this as an opportunity for you to learn so others won't have to experience the same treatment that I did.

The staff was compassionate, courteous, caring, and capable. They answered my questions in a timely…read moremanner and helped with the pre register for my Late Husband, Frederick James Mutart. I always has a staff member to help me. They kept to my wishes and privacy protecting me from family drama and giving advice on what was allowed

My mother recently passed away, and the funeral was handled by Snow Funeral Home. Ron Snow and his…read morestaff were so kind, so respectful and very helpful. As they guided us through the decision-making process, they were professional, yet warm and caring. My mom was very sick before she died, and I wondered if I would have an open casket. But, I was so grateful for the way they made my mom look which was so natural and beautiful. I highly recommend Snow Funeral Home for your loved ones.

We used Snow Funeral Home's services for my mother and her husband. The service provided was…read moregreat. No up-selling, etc. We also appreciated all there their help for things not directly related to the burial, e.g. finding places for dinner after the service as well as estate to-dos.

Misprint documents. Transpose spelling and publish incorrect dates. Insinuate you are an…read moreinconvenience to them. Poor and rude phone clerks. If you aren't having a full service that they are benefitting from they don't want to serve you.

My family was comforted by the empathy, precision and timeliness we received from Case Funeral…read moreHome. Our director was Jason Wright and he took extra time to learn about our family and deceased father. Jason was thorough and compassionate with explaining the process and options and responsive when we had inquiries. At a time of great sadness, Jason was kind, supportive and patient.