Needed my kids insurance cards laminated. Associate Connor rang up the order, snuck in a $2.36…read moreexpedited fee in the total. I asked him what it was for and if he thought he should have mentioned it. He did not respond, after asking two more times he barely acknowledged that maybe he should have. He removed the fee, after I said I could come back. There were four associates standing around doing nothing. I came back three hours later and obviously out of retaliation Connor did not do them. This is a scam, goodby Staples, in the heap of poor customer service along with Sears, Kmart, Circuit City, Blockbuster wont be around when Connor turns 21 I am sure. BTW the manager knowing the situation did not even acknowledge and issue.

I have visited this Staples location multiple times. For printing, picking up online orders, and…read moregeneral shopping. I'm always greeted at the door and while I'm wondering throughout the store I get asked at least twice if I need support with anything. I have called and provided feedback to the manager for the awesome customer service I experience. Most of the workers always have a smile on their face and I'm happy to return to the store for any of my shopping needs.

Stevens Van Lines (Saginaw, MI) was hired and contracted by me via SafeWay Moving & Storage (Lake…read moreForest, CA) to move our household goods from Southern California to Chicagoland. The "white glove" packing was completed on 8/27/18, goods were loaded on 8/28/18 and delivered on 9/4/18. As there was evidence of damage to some household goods, we had swiftly alerted the broker (SafeWay Moving & Storage) the same day of delivery, asking them to address the issue for us. After the broker confirmed they were getting nowhere w/ Stevens related to any damages, I was informed on 10/18/19 to file an official claim myself, which I did on 10/19/18. Relating to one of our most prized pieces of furniture, our buffet was rebuilt by the driver/team upon delivery. However, when the legs put back on underneath, either the wrong screws were used or they were tightened too much, puncturing the inside of the cabinet from the bottom up, which was completely unnoticeable until we had began loading the cabinet well after the team had gone. Without sending anyone to my property to physically inspect the damage, Stevens had swiftly denied my claim on 10/25, with the following rebuttal, which they continue using today. "As this item is one that would be used on a daily basis it is reasonable to conclude that if the loss occurred while the item was in our custody, it would have been noticed either at delivery or shortly thereafter. The damage/loss for this item was not reported until 46 days after delivery. We find that the 2nd element of Carmack has not been proven. When this shipment delivered you signed the inventories acknowledging that the shipment was received in apparent good condition unless otherwise noted. You did not note any damage to this item at the time of delivery. There is no evidence that the damage that is now being claimed is a result of our handling or that this item changed condition while under our care, custody, and control. Therefore, we must respectfully deny liability." Unfortunately, they continue holding their line on this excuse. And their contracts are written so vaguely that any wrongdoing will always be pointed back at the consumer while protecting their corporation.

If I could give negative stars I would! Do NOT USE THIS COMPANY unless you love chaos, ZERO…read morecommunication regarding your belongings and RUDE, CONDESCENDING, people when you FINALLY hear from someone after 3 days of ZERO communication after their truck breaks down in route to your drop off destination! I was left stressed out of my mind, wondering where ALL of my belongings are and if they are okay (everything I own and no courtesy call!!) and having no idea when it would be delivered!! Nobody even called me to tell me the truck broke down! The one time I was able to reach the driver...as I was waiting for his arrival, said "oh the truck broke down, someone was supposed to call you." That's all I ever got was them throwing out names of people whom were "supposed" to call me but nobody did for 3 days!! Then they can't even properly load a 10 x 10 storage unit!! Cramming a 5 x 7 $2000 mirror at the opening for it to fall upon opening the door!! Inexcusable on EVERY level from start to finish! They did not even properly tag items as some were coming to a home and others to storage so I needed up with 4 items at the house that were to be in storage and vice versa in the storage! This was after being condescendingly assured that they would know what was to be dropped off where! The WORST moving experience EVER!!! And I have moved a lot!!!!! Stevens Van Lines is reprehensible!

Ray's Bike Shop is dependable and very skilled. It's the only bike shop I trust implicitly!read more

They did everything they said you were going to do very well I think I would recommend them to…read moreanyone