Over priced, plants die quickly, staff doesn't help - go to Fellys instead. Avoid this garden…read morecenter with all costs - not worth the drive , your time or money

They created building code violations with the nearly 100 tons of dirt (6-12" depth) of soil…read moreremoved across the back of our yard. They were supposed to fix drainage in our yard, they made it worse. The sketch was a drawing and not to scale... Especially after they removed so much dirt... When questioned, only answers given to us were not able to be backed up by industry standards. All four professionals we had take a look after the disaster was started shook their head and one was so disgusted squeezed us in between his projects that fall so we wouldn't have to go through winter with the mess Schonheit created. They might be fine with plants, they should stick with plants and stay away from hardscape & definitely don't hire them for larger projects.

It's late in the planting season but Klein's still has a great selection of perennial plants as…read morewell as shrubs, fruit trees and grasses in their outdoor area plus heaps of beautiful annuals indoors. In not big into annuals, but I can blow a whole paycheck on blueberry bushes, tall grasses and anything purple that might come back year after year. I picked up two indoor plants and ceramic rainbow pots-they come in all shapes, sizes and colors. I'll definitely return! The checker said this is a third-generation shop! That's awesome. It's really beautiful and well-stocked, organized, so clean, excellent lighting. Well done to all at Kleins! Oh, sale on now. 25% off all the perennials and I think the annuals had a big price cut, too.

Great place! Wide assortments of plants, pots, tools, flowers, greenery and arrangements…read more It was climate controlled and very nice temperature and gentle breeze. The prices were decent compared to the quality of the plants they have. You wonder about but there are attendants around if you have questions. We really liked the 3 checkout lanes they had so no long, long lines. Glad we found this place! Got some nice healthy plants!

Best place to buy plants. My garden gets better every year largely due to the healthy plants and…read moresage advice I get at West Star.

First time visiting and purchased a gathering of pepper plants and other veggies. Excellent help,…read moreproprietors were friendly and knowledgeable. Can't wait to get our purchases planted. Thank you - we will be back often!

Nice idea of a business - woman-owned, seemed very knowledgable about gardens and plants, was very…read moreresponsive to giving a quote. Then it all fell apart -- weeding cost $75 per person hour, and weeds were left everywhere. When we called about it, they came to look and said all the weeds must have grown back in the time it took them to get out to see it. Then our fall cleanup -- clocking in at $2400 -- left leaves everywhere and plants untrimmed. When we asked for them to do the job properly, they came out, said it was too windy and that must have blown the neighbors leaves into our yard, declined to do more, declined to acknowledge they could have done better, and knocked some money off the bill. So it only cost us $1600 to do a job we could have done ourselves in a couple of hours. Don't waste your money here -- you'll waste a lot of it.

I contracted with Avant early spring of 2019 to install some small berms and rockscaping in my…read morefront yard (about 40x12 ft). The planning and installation went well even though it was a rainy season and the installation got delayed until November 2019. This spring after waiting all winter, I was eager to install some plants as the rock work looked great. One thing I didn't anticipate is that previous to their work I had a layer of black plastic down to kill weeds (plastic had been in place at least 20 months). Even though there were some holes in the plastic the soil was now microbe and invertebrate poor because of the solarization. I reached out to Avant to consult and Becky has been very responsive and helpful in working with me with plans to amend the soil. So even after Avant's project was complete they continue to be supportive and responsive in making sure their customer is satisfied and the garden is healthy. Thanks AVANT!

Brought four trees last year had great customer service…read more Very knowledgeable on trees. Had them plant the trees. This spring decided to get two more trees. Received the same great service. This time I planted them my self. Their web had very through directions and when I was not sure they are very helpful over the phone.

Very casual possibly non existent relationship with the honesty. This was the rudest service I have…read moreever experienced anywhere in my entire life. I wouldn't buy anything here if they were giving it away.

Blatantly Misleading. No Fine Print. No Accountability…read more I ordered a Clematis from McKay Nursery in a #1 container, which their site described as approximately a 1-gallon size. What I got was a 2.5-quart pot--dramatically smaller than what any reasonable person would expect when ordering a gallon-sized plant. I contacted customer service, and Matt Weaver responded by telling me that a "#1 container" is actually a "trade gallon," which, according to him, means 2.4-2.9 quarts. That's not a real gallon. And more importantly: that information was nowhere on McKay's website. No small print. No disclaimer. No fine print. Nothing. To justify this, Matt sent me a link--not from McKay--but from a completely unrelated company's website (NC Farms), trying to retroactively explain away the discrepancy. That's not customer service. That's deflection. If McKay is using a non-standard sizing system, it is their responsibility to be transparent about that at the point of sale--not after someone calls them out. The fact that this was omitted entirely from their site makes it false advertising, plain and simple. The plant might be healthy, but I paid for something I didn't receive--and the way it was handled showed zero integrity. Buyers beware: McKay's "gallon" isn't a gallon. And once they've got your money, don't expect accountability.

Buyer Beware! This company sells inferior plants online. None of my plants showed and life almost…read moreone year later! Do not honor their 1-year guarantee! BBB to be reported also.

This floral shop is the best! They are so friendly & have a beautiful selection of plants in all…read morebudget ranges. Prior to Easter, the owner hid plastic eggs. I found one and got a free dried floral arrangement (large)! So nice! Lots of gift items for graduation, Mother's Day, birthdays or to treat yourself

So easy to work with! Had a call over the phone and they asked me some questions. I even got a call…read moreback later re: asking if it was okay if they looked similar because I initially said they didn't have to. Very kind that they take everything into consideration especially budget which is what most people want to know. Great work! Was ready for pick up and closed in a bag which was lovely for the extreme wind conditions. Would do business again to support them! And I'm so sad I didn't even take a picture to show how beautiful they were.

We bought a power reclining loveseat from here over a year ago and love it. Held up much better…read morethat furniture we had from other Madison area furniture stores. Staff was helpful but we kind of knew what we wanted as we had already looked online. Delivery was quick and easy. I will say that based off of our experience, my parents got furniture from here. The delivery person accidentally slashed the side with their box cutter (we think) when delivering it. They called and had a replacement within a week. My only personal wish is that you could opt to pick up the furniture yourself instead of paying the delivery fee but that's not the end of the world.

Barry was condescending in store, maybe it was age or gym clothes, but as soon as I was eyeing up a…read more$2k+ couch he couldnt wait to be nice & get it sold to me. Ordered online, took nearly 2 weeks for it to be delivered to the store. Opted to pickup the couch, but the dock team gave me 1 of 3 parts of it that belonged to someone else! It was wrapped so I couldnt tell until we got home it didnt belong with my set. The chat team said was such a hassle to get this corrected, I had to explain the situation 3 different times. Bobs finally came & swapped the parts. The couch is comfy but what a miserable experience.