Warren Auto Rentals

5.0 (1 review)

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Kevin S.

4 years ago

My son and I we're going on a father and son vacation and we broke down in Dubuque Iowa enterprise was closed all the major rental facilities were closed but Warren auto rental came to the front, I rented a van it was a dodge caravan incidentally this business rents vans " well I broke down because I had my you joints changed on my Chevy Silverado Duramax And they put as ding the driveshaft and didn't rebalance the driveline" Vibration took the rear cone off the transmission warren auto was by the phone and this was a Saturday I am so happy with this place I will absolutely do business with them again I really believe they should have 10 stars instead of five decent people to deal with. If you are in this area and you break down or if you want to rent a vehicle come here . His son Brad also has a diesel repair service that's where I had my Duramax towed to and remember this was all on a Saturday mid morning and yet the service was like none other forget enterprise forget all the other rental places this place I will always go to thank you very much... thumbs up read more

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More info about Warren Auto Rentals

154 2nd St
East Dubuque, IL 61025
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(815) 747-7725
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Hertz Rent A Car

1.0

(2 reviews)

4.2 mi

Do not use this company. If it's the cheapest option, still go elsewhere (especially if actually…read moregetting a vehicle is important to you). I spent my entire day trying to get ahold of them to confirm my vehicle and when I finally did I was told that they didn't have my reserved vehicle, which was a van. 5 phone calls later I was provided an option to settle with so we drove there, waited in the parking lot thinking the 1 and only associate they seem to have had left (even though he said he'd be there) because the doors were locked to the building. Someone finally showed up and we found that the new vehicle promised was not at described and was completely useless to our trip. We ended up canceling and taking my personal vehicle across the country because I wasted my reservation ( 2 months in advance) with this bogus business. Horrendous, DO NOT USE! This review made me give it 1-star, but that's 1 too many!

The vehicle that I rented was disgusting on the inside and management would not do anything to…read moreremedy the issue. Customer service is horrible and there are a ton of hidden fees to watch for. I recommend Enterprise over this place!

Auto Tech

5.0

(6 reviews)

23.2 mi

Incredibly honest, and did fantastic work. Could've charged me a lot more. Great to know there are…read morepeople out there like them. Highly recommend. Hopefully we don't need their service again anytime soon, but would be glad to send business their way.

The owner, the girls in the front and the mechanic are the kindest people I have met in a long…read moretime. I was really blown away by what they did for me and my family. This was my first visit to Iowa and it's beautiful and that goes for the people too. Me and my adult kids were going to the fair when my suv needed an alternator suddenly. Cliff checked my vehicle and found I needed an alternator mine had stopped charging my battery and my dash was lite up like Christmas. I was quoted a fair price and the got it done so fast then delivered it to me at the hotel. Great service thanks so much to the owner who drove me back to the hotel while it was being repaired so kind and we were able to make the fair and the concert!

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Fug's Auto Body

5.0

(1 review)

47.4 mi

I came here one time. And hopefully I'll never have to come back. If you get my hint. Once I pulled…read morein I was taken care of right away. No waiting around or being told they were too busy to give me an estimate. It took only a few minutes for the lady to inspect my damaged car and give me a total price. Pleased with the estimate and then contacting my insurance, I scheduled an appointment. I had to wait to only two weeks to bring my car in for repairs. None of this, we can have you in one or two months from now. After I dropped my car off, it was finished in just two days. I was impressed by the body work. Later I showed it off to my Dad. A retired auto body repairman. Out of all the places I have reviewed on Yelp. Fugs Auto Body has to rank at the top in customer service. A great owner and wonderful people who work for him! They know how to treat you good!

From the owner: Fug's Auto Bodyread more

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Herbst Upholstery & Auto Finishing

4.2

(5 reviews)

1.0 mi

Horrible workmanship and extremely unprofessional unfriendly behavior. Not typical of a Midwest…read moresmall business.

Great quality workmanship. Great value…read more Kind people. I highly recommend Herbst Upholstery.

Top Shelf Auto Repair

3.8

(12 reviews)

4.8 mi

The owner's ego though. I was driving and rolled my window down, because it is perfect weather to…read moredo so, and he literally yelled at me asking if I have a problem. I am sorry, but apparently you cannot roll any windows down and listen to music while looking at your surroundings because he may think you have an issue. I hope you do not have any kids or grandkids. Your a grown adult yelling at a stranger who is half you age, if that. Don't worry, you know it is him with his license plates being TOPSHELF.

If you want to be taken advantage of, this is the place to go. I don't usually leave reviews but if…read moreI could give this place negative stars, I would. It's not the same after Jeff left. Jeff was honest and had good business practices. Gale is not and does not. My grandfather has taken his vehicles here (when it was still Jeff's) for over 20 years. Gale just lost business from us and all our family.

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North End Auto Wrecking

1.0

(1 review)

3.1 mi

The manager there was extremely rude gave me the wrong part. I did not know this until the mechanic…read morewho was fixing the car got off work looked at it and said it was two years older than my car .Called the place up spoke to her she said she must have heard me wrong. I asked if we could run down quick and exchange it out. She said no they were closing in 15 minutes.I explained we could be there in 5 minutes, she again said no .I told her I had to have my car by tomorrow I work second shift about 45 minutes out of town my only other recourse would be to call into work or get a rental car which I did not think was fair since this was her mistake .Again she told me I'd have to wait till tomorrow and her only solution would be to give me the money back and I can go buy a new part somewhere else,tomorrow , her words. I asked to talk to the manager ,she laughed and said I am the manager what can I do for you ? After reading many reviews I see I'm not the only one she has treated in such a terrible manner. If this had been my mistake or even if I hadn't had to work the following day it would not have been an issue ,but the fact remains this was her error and she wasn't willing to stay open an extra 5 minutes for me to exchange out the correct part. In fact lied to me and told me the men would have to go out in the yard to get it .When in reality they had the parts right there behind the counter. This I found out after talking to several people that worked there

The Hancock House Bed & Breakfast

I'd never stayed at a bed and breakfast and wasn't sure what to expect- however this house was…read morefantastic! The owner is very knowledgeable about the area and the history of the home. He gives you a little history at breakfast in the morning. You check in with a code for the front door and your room is open with the key in the door. This is a quiet little spot, like stepping back In time the house is appropriately decorated for the Time period. We very much enjoyed our stay and would come back again!

Owner would not honor a gift card, so we weren't able to go. There is contradictory language on…read morethe gift card. Do not purchase a gift card to the Hancock House, it will end up not being honored and a waste of your money.

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Hilton Garden Inn Dubuque Downtown

This review focuses on the conduct of the general manager of the Dubuque Hilton rather than the…read morehotel staff, who were consistently pleasant, helpful, and courteous. I checked in on December 23, 2025, for a two-night stay while visiting Dubuque for the holidays. At check-in, I advised the front desk that I am a Hilton Gold member and asked about the availability of a room upgrade and the $15 per guest breakfast credit. I was informed that neither was available, which I accepted without issue. The following morning, we chose to purchase the full breakfast to support the hotel. Unfortunately, the buffet food appeared to have been sitting out for an extended period and was both unappealing and inedible, despite our arriving at approximately 8:00 a.m. We ultimately chose not to eat and returned to our room, though we still left a generous tip for our server. As part of my Gold status benefits, I received a text message requesting feedback on my stay. I responded honestly, noting my disappointment regarding the lack of an upgrade and having paid $35 for a breakfast I could not eat. I rated my experience a 3. Shortly thereafter, I received a voicemail from the general manager asking that I call him. During the call, his demeanor was confrontational, aggressive, and unprofessional. Rather than addressing my concerns about the stay, he focused almost exclusively on my rating and repeatedly demanded personal information about a family member who had enrolled me in Hilton's Friends and Family program. His tone was accusatory, and he spoke over me while insisting that I "should know how the program works," The conversation included what I perceived as intimidation and implied threats related to my status and future stays, leaving me feeling pressured and uncomfortable. After subsequently speaking with Hilton Corporate, I was informed that my Gold status benefits should have been honored regardless of the Friends and Family program. Based on the general manager's conduct during the call, I no longer felt safe or welcome at the property. As a result, I immediately checked out of the hotel, forfeiting my second night despite still being charged for the full reservation. I later learned that the general manager had contacted the Hilton Friends and Family program and had my benefits revoked. When I contacted Hilton to inquire why future reservations had been canceled, I was told that I had been labeled "rude and disruptive." This characterization is inaccurate and unjustified. I spent less than 18 hours at the hotel, used digital check-in and a mobile key, and had no confrontational interactions with staff beyond routine, respectful inquiries about my benefits.

The General Manager was the most vindictive person ever. I truly feel sorry for his team. The…read moreHampton Inn is a much better place to stay when in Dubuque with limited options.

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