I recently had an appointment here for my knee due to an injury. I did my due diligence in…read moreresearching many doctors who specialize in this area and based on other reviews I saw, this location made sense. The staff at check in was great and made the check process easy. I had already filled out most of my information online but check in was smooth. I was quickly called back to an exam room and the attendant was professional and thorough. They explained they would need to take X-rays and that was handled quickly. However, once I got back to the exam room, the doctor took about 45 minutes to come to the room and do the exam and explain the X-rays. He was professional and explained everything in a straightforward manner and answered all of my questions. OrthoCarolina did a great job, it was the wait time that bothered me and there was no apology for the long wait time. I would recommend!

Had the occasion over the last few weeks to experience their sports medicine/physical therapy…read moredepartment. Outstanding. Drs. Anthony "Tony" Walker and Jennifer Hannon are a great team. They really know their stuff. Beyond knowing their stuff is their continual dialogue with patients. On each appointment we began discussing how the exercises were working, how I was feeling, what is working or not. Then we would get into planning for that day and going forward. I was involved in the therapy. And we continued in this joint planning over a month of treatments. They administer a tablet form of survey asking about your condition and how it is affecting your life. After the therapy has run its course you complete the same survey, so they have a before and after record of your condition. Impressive and given the people cycling through this practice it was clear that the facility and all the therapists were doing something special. Good resource for most all of us.

Post spine surgery I have been going for six weeks. Staff and my physical therapist are excellent …read more She listens to me and works with me and adjust depending on my pain level. I am getting better even though it's been slow going. I will keep going as long as my insurance will allow!!

I was visiting my family in Waxhaw and wanted to continue my neck therapy while I was away. Wow!…read more What a find at Physical Therapy Center. From the moment they I called and spoke to Alyssa and got my first appointment to the time I tearfully had to leave, it was nothing but wonderful. Thank you Blake! You are very professional and I had total confidence in my treatment snd even had relief in just the few weeks I was there. And you, Madeline, so perky and kind It was such a pleasure getting to know you. Best of luck to all of you. Ellen Potere

As a retired Doctor of Chiropractic, I contacted this office and made an appointment, letting them…read moreknow my background and that I was simply looking for an adjustment. Despite having a confirmed appointment, I was told they could not fit me in. Professional courtesy between chiropractors is a long-standing standard in our profession, and this experience fell well short of that. Disappointed in how this was handled.

I really like this place. They did a great job. Dr. Pat did a great job. I went in with a pinched…read morenerve in my neck and he really helped me. I just wish my insurance would pay for the extra services. That's the only issue I have, but it has nothing to do with the clinic. The services they offer are great.

A very fine operation in Waxhaw. The main office is in Indian Land, which is larger and has larger…read morestaff. This Waxhaw location is more intimate and personal, with one full-time therapist, Kristen Orndorff and an intern, Tim Leckrone. They are both superb body mechanics. I have used this location and Kristen for shoulder surgery recovery, knee issues and a new shoulder course of treatment to avoid, hopefully, another surgery. The facility is fully equipped to handle any form of physical therapy. It is clean, functional and has plenty of reserved parking in front. Their assessment of your conditions and development of physical therapy treatments are fully professional and the physicians and surgeons which I use know this clinic and know BreakThrough. Coordination with BreakThrough and Kristen is cordial between physicians and this good relationship translated into very specific and accurate treatments that will exactly meet your physician's orders. And they are very nice people, including Holly the receptionist and scheduler. You will enjoy their services.

worse Chiropractor I've ever been to! I felt worse after seeing him than when I first went! afraid…read moreto go deep so it doesn't work. doesn't even talk to you and in a hurry. cares more about money than helping! do yourself a favor and go to someone else!

Dr. Collins is an excellent chiropractor. His immense knowledge and understanding of chiropractics…read moreand acupuncture is evident in his treatment. He genuinely cares about his patients and their health.

Dr Kwon has done my lower back and stabilized my neck. I am going into more back surgery in two…read moreweeks to fix more of my spine. He is the very best. Wife has had both knees replaced and recovered without complications. Their physician assistants are top drawer people and the support staff is genuinely helpful. Ortho is a busy place so go through your physician to get a referral. If your physician is an established doc in one of the two big medical organizations, they know who the super docs are in Ortho and you will be seen sooner.

Too much technology makes it very complicated to schedule an appointment…read more Then to reach the number of characters required by - again - too much technology, here I am.

I have been to Benchmark two different occasions. Amanda was my therapist , she is amazing. All…read morethe staff are amazing. The atmosphere is so pleasant. All the therapist are very attentive, knowledgeable, and caring. I would highly recommend this group. Roberta

Excellent therapists and staff! Competent, knowledgeable, attentive and welcoming. I am a retired…read morenurse with very high standards - this facility not only meets my standards, but exceeds them! I highly recommend!

I've been going here for close to a decade for basic visits (prescription refills, etc). My doctor…read moreis amazing but billing transparency here is a nightmare. I got selected for a random drug test to continue my medication. I asked for the cost and was informed of the copay, nothing further. Well, needless to say I was shocked when I got a $200 bill in the mail for a drug test THEY wanted to do to continue filling a medication I've been on for 10 years. Not happy about this at all. I've never had to take one before nor was it a yearly requirement or anything. If you come here, make sure it's for basic requests because there could be hidden charges for anything out of the norm.

I'd give it a five-star rating if my former MD didn't leave this practice as I really loved her…read moregenuine concern. Now Ive bn seen by a PA under an MD for two years. She's encouraging to get me back on track but I'd rather hv an MD tho there's no female MD here taking new patients. Everyone is hospitable except the nurse for td seemed hurried, missing my true weight nbr n instead taking down whatever it "slowed down" to be. Oh well. The mammogram ladies td were nice but I couldn't get one done since it was all "booked up" td n also in December tho I didn't see any other customer in the bus besides me. Even as I type this outside its door, no one has popped out. It's probably a quota thing... so many a day? They suggested that I go to the Waverly Novant for it if I needed it sooner. So, if you're needing a mammogram soon, u'll need to go somewhere else. Mine is scheduled all the way in January. Make sure u make an appointment asap. I use to be able to just walk in but not anymore. I guess Waxhaw is busting at its seams.