My 85 year old veteran friend of over 35 years needed to sell his house and move quickly…read more He had already lost 100% of his vision in one eye and was quickly losing it in his other eye. Soon he would be unable to live alone. He signed with Kelly Monger of Smoky Mountain Reality. Then be asked me to be his representative and attorney-in-fact for the sale so he could move across the state before the house actually got sold. I agreed and an Attorney-in-Fact was signed, notarized and recorded. Everything having to do with the sale of the house was to go through me. Kelly Monger from the start was NOT working in his best interests. She 1st argued with him to lower the price to about $20,000 below it's value. Then she sent me an offer that was for about 1/2 that value from a person who she acknowledged she had a business relationship with. I tried to decline the offer but both the 'Decline; and the 'Counter-offer' buttons were disabled. Then I discovered she had the sqft and the bedroom count of the house NOT including the entire ground floor. Also the description of the house was the worst I have ever read in my over 50 years of being a Real Estate investor. It took weeks of instructing her to correct anything. The inactive-button thing happened again on another ridiculously low offer. Despite being told to only work with me, and only in writing (I hate he-said, she-said) Kelli called my friend repeatedly to accept the low offers. When a still low offer, $30,000 below the listing price, came in I was going to decline it but Kelli called up my friend and verbally assaulted him over and over again until he called me and instructed me to accept the offer. He was actually trembling when he called me. Unfortunately, even though I knew that if would just wait a few more weeks he would get a reasonable offer, because I finally got Kelli to change the BLS to properly reflect the houses true size and bedroom count, being his agent I legally had to do what he instructed. I signed. Then just a week before closing it was discovered Kelli has snuck in a $10,000 payback to the buyer. It was hidden where there is never any modifications ever put in that 'boiler-plate' area of the 11-page contract. Know that Kelli was told before I signed that there would be no pre-paids, buy-downs or other paybacks agreed to at the offered price, none! Thus my friend got beat out of $40,000 by Kelli Monger of Smoky Mountain Reality. I recommend to keep away from Smoky Mountain Realty and especially Kelly Monger.

We were blessed to have been introduced (from a friend of a friend) to Valerie Kaeding, who turned…read moreout to be such an amazing guide & realtor!! We were coming from out of state and she made the entire process smooth & as easy as buying a house can be!! She helped us to maneuver every detail and with such a fast market, she was flexible during our trip out here; we were able to add new houses to view, giving her merely hours notice. She was willing to do whatever she could, to make our time here worth it. We found a house and honestly - we owe it all to her!! We could not have done this without her!! Thank you Val!!

It's never fun to move and sell your house but when it came time to move my elderly mother to…read moreCalifornia, agent Jay Bernard went above and beyond the call of duty. He knew the area and the business well, he made house calls to my mother who couldn't drive to the office, he drove us to the truck rental office and even came back to help me move a few of the heavier things into the truck--all while juggling his regular work and preparing for Christmas which was only two days away! We couldn't have done it without him.

What a great group of people! I worked with Shirley Merrit in purchasing one of her listings and I…read morecould not imagine working with a sweeter more helpful agent. As a first time home buyer working without a buyers agent, you never really know what to expect, but all the way through the deal Shirley was helpful in answering my questions and giving me any help I needed. She took a lot of the stress out of the equation by doing so which allowed me to focus on work, family, and getting the best financing available. She was highly effective in keeping a tight timeline and allowed me to march the deal through in less than 30 days. The staff in the office and the office itself are friendly and pleasant too. I hope not to have to buy another home soon, though if I were going to, I would be happy to work with Shirley Merrit and Coldwell Banker Nelson again.

We were so lucky to find Keith to help us with a mortgage. We recently moved from Virginia. I work…read moreon commissions and my husband is self-employed. Most of the lenders we spoke didn't want to take their time to dig into what we can and what we cannot afford. We had to wait a few days even before they return our calls. God sends us the right people in the right time. Keith answered the phone right away, listened what we are looking for, told us that he will find out and called us back within 15 minutes after consulting with underwriters. He was guiding us all the way through the process by providing us the best available programs for first time home buyers and answering all our questions. He was always available via text or the phone. We completely trusted his professional recommendations and suggestions. We felt from the first moment that Keith is sincere to help his clients and represent them all the way. We really appreciate his business and will highly recommend Keith to anyone who is looking to buy or to refinance a house. We will always use his service in the future.

We recently applied for a home mortgage with the help of Keith Edmonds. Throughout the home buying…read moreprocess, Keith consistently provided knowledgeable advice and planning. With the current state of the housing market, we were very happy to have a mortgage advisor who not only was extremely responsive, but could also help to thoroughly plan through various financial scenarios that arose. After our first conversation with Keith, it was clear he truly cared about his clients and wanted to put them in the best overall position possible. I would highly recommend Keith to anyone who needs a mortgage advisor!

Wonderful homes! Well maintained and staff is always welcoming! Beautiful gated property! Make…read morethis your new home. You will love it.

Very nice staff and maintenance was always very timely with their response. Parking situation could…read morehave been better, but other than that overall it was a nice place to live.

They DNA test your dog for poop when you first move in. Not sure why, there is dog feces ALL over…read more If you like to sleep, you're going to have to give that up. Woke up in the middle of the night to use the bathroom, got a knock from security shortly after, the downstairs neighbors said I was being too loud at 3:30. I have all of this on camera. I also cannot shower in the main bathroom. Since day 1, they told me that's just how the shower pressure is. However, most days the pressure is not good enough to reach the shower head. videos of this as well. Overall, a good place to live if you don't have a dog, life on a floor with neighbors who understand it's an apartment complex and you have a two bedroom; so you can shower in your second bath.

We are new to Knoxville. We were trying to decide on a home purchase vs temporarily renting and we…read morestopped in at Aventine Northshore and met with Peggy Benson. She was very helpful, truthful and thorough introducing us to Aventine Northshore as well as Knoxville and surrounding communities. She has been a valuable resource for quality services: moving companies, Internet hookup, downsizing personal belongings, utility hookup and all questions were answered. We decided on Aventine largely due to Peggy, the location and amenities offered. She made sure the apartment was in top shape and the maintenance staff are great as well. She went above and beyond assisting us with our decision. We feel we made the best decision for us. The only constructive comment we would have is common with all apartment living; you can hear your neighbors at times and I am sure they can hear us.

Just wanted to offer my experience working with Stephanie Bushore in my most recent home purchase…read more She was more than patient with me, offering a variety of potential properties as I pondered my options. However, it was once I made my decision that I began to appreciate the value she provided. Nothing was left to chance. Beginning with the negotiation and throughout the purchase process. Stephanie was involved, attentive, and responsive. I always knew she had my back. Her good sense, good humor and competence made all the difference, guiding me to the final signing. I like my house, but I appreciate the professionalism with which Stephanie made it happen.

Brittany Vaughn is a phenomenal agent and will move mountains to get you into your dream home!…read more Brittany is not only a fantastic realtor, but also a excellent support system. ANYTIME there was a house we wanted to see Brittany moved fast as houses were flying off the market. She negotiated and helped us make a competitive offer on the house of our dreams, working hard to make sure things like repairs were fair. Brittany is amazing, and I highly recommend her to anyone looking to purchase a home, you won't regret it.

I have lived here at dogwood terrace 3 for over 8 years. When I first moved in the manager had not…read moreeven cleaned the apartment. She said her aunt lived here for years and that it wasn't dirty! Boy, that was a joke.. lol... Anyway, when she died 5 years or so ago, Carla Gibbs took over. She is an outstanding manager. She takes care of any and all problems that arise! She is very respectful of everyone. I have NEVER had anyone say anything derogatory about her. She cares about you like you were her kinfolk.. The respect she has for the Elderly, is outstanding. I hope she stays with the company at least till I pass. Carla does so much more than just be a manager, SHE CARES!!!

She did nothing to help us find another home. Her only concern was the buyer and making him happy…read more Agents are supposed to be working for you but it was the direct opposite. At closing she got her check and ran out the door. The same for her son David Parker....keep away your much better off with an agent you can trust and one or two who will have your best interest at heart.

Kathy is the best realtor ever! She is extremely helpful and knowledgeable about the home-buying…read moreexperience. She has been available for all of our questions and concerns, as well as showing us a variety of properties and helping us through the process. If you are looking for a realtor in the Maryville area, I can give no higher recommendation than Kathy.