Glad we worked with Warrior Heating and Cooling. Communication was clear from the start to finish, kept us posted on every part of the repair process. Provided guidance based on their experiences and did not steer us wrong. Definitely recommend! read more

The second I turned the dishwasher on he immediately knew what was wrong. He torn the machine apart to verify and to see what size parts were needed. He said he had the correct part at the shop. He came back the next day and fixed my dishwasher. Now it runs beautifully (knock on wood). I will call him again. read more

Matt is a genius. He was able to fix my two Subzero refrigerator/freezers and it was not easy. The diagnosis was really tough. There were bizarre error codes that would come and go. He ultimately diagnosed the problem correctly and now everything is working perfectly. He is smart, dependable and friendly. I would not hesitate to call him again. read more

I requested to have a tech come out and look at my countertop dishwasher, this company responded saying they would charge about $65 or $67 per hour. We set up the day for them to arrive on Friday between 12:00 and 2:00 p.m., I did not get a notification that the tech was on their way until right at 2:00 p.m. and then they showed up 30 minutes later. This company did not text me or call and let me know that the tech was running late read more

Warrior inspected it, invoiced me for reasonable price, fixed it and is working great! Thank you. read more

Fair price, good communication, on time, accurate diagnosis of the appliance's problem.

Alright y'all. I'm in good spirits so read along. Last week we set an appointment and y'all never showed up. I got all the text messages and of course the very late night phone call that comes in after business hours and I believe it comes in that way on purpose. You're a home warranty company so I expect things like this. I always answer. This week I got the same text messages and the same two phone calls. This time text message #1 said that the technician would be out soon. 30 minutes later the technician called me to tell me he would be here in 42 minutes. While the technician was on site, the office called with their "very late night after hours, phone call" to tell me that he may not make it and is stuck on a job with another before me. I looked right at my technician and laughed my ass off and then went inside. Three minute visit with a couple of extra photos taken. This refrigerator cannot be fixed and so here it is. Please tell One Guard they need to replace this and yes, I need you to put it on your average as it's been 3 months now. Respectfully, I do not want to have to come back on here and reduce this down to an honest one star review. Let's play nice and leave this unearned review as is. 3 months is long enough. I'm sure you can agree. read more

These guys are awesome!! They are extremely helpful and get the job done right away! We have home warranty (which is a nightmare) and they worked with them to get me taken care of right away and way ahead of the schedule that the warranty company wanted to get it done by!! They did a great installation and we were back to normal in a few hours! read more

Matt saved my life in the AZ heat. He works fast and is very knowledgeable about the HVAC. Charged me $90 a lb for the Freon. Stayed true to his warranty read more

They've been great and very accommodating! They have offered several times to help get our appliances repaired as soon as possible.

Came to my parents house on time and gave a fair estimate on repair and or replacement! They were very happy with his information

Professional and expeditious, I needed service same day and Warrior was there! Great service, nice technicians, reasonable price, would use again and highly recommend. read more

Warrior Heating & Cooling - Dryer vent cleaning - Heating & Air Conditioning/HVAC Near Me - El Mirage, Arizona

Our GE microwave was on the blink. Matt with Warrior did an excellent job troubleshooting and repairing the unit. The company was responsive and got the job done. Thanks to Matt and Warrior! read more

We were extremely satisfied with our service and the professionalism of the technician. The price was reasonable. I did not give them 5 stars because it took 4 days before they could visit us. During a heatwave in Tucson, that is very uneasant with no AC. read more

Melissa the "Manager" is a very rude lady with a bad attitude. This company was contracted out to fix AC; however there were inconsistencies between my warranty company and this business. When trying to work out those inconsistencies, Melissa and her staff scheduler were annoyed that we were trying to simply get our AC restored (mind you we are in AZ with kids and pets). From the moment I called to schedule the appointment, the scheduler was rude. When I called and left a message for a return call and setup time, they scheduler lady (its the same chick every time), was very smart mouth in her tone. I informed her that I had left a message on her VM and wanted to setup the service. Instead of her calmy expaining that she had already set an appt with my husband using a different number, I already knew what kind of hot mess this was going to be. Don't get me wrong, I understand this establishment may have a process; however the tone and the form of communication was very unprofessional. After two weeks of back and forth with my warranty company and this place, I kept getting the run around about who needed to call whom and what actions were taking place. So I decided to try and get both parties on the phone. When I tried to do this The Scheduler didn't want to stay on the line. I then tried calling the warranty company on another phone so they could join in. Melissa took over the phone and started yelling like a rabbid bird about how she will not let her scheduler sit on the phone. Don't get me wrong. I felt the warranty company was not being very informative and giving me the run arround. So the best thing was to get them both on the phone so that the warranty company can tell this place what they needed and this wack job can tell the warranty place what they had provided. Instead the warranty company heard this unwarranted yelling from the mad woman on the phone named Melissa. I like when people say, ma'am let me explain...and you give them the floor. These type of people don't know how to shut up after they have released their side. They look and sound like they need oxygen. No sooner than I began to tell them what I was told by my warranty company, Melissa begins to tell me how she has been on the phone handling my issue for the past two hours. Again, she didn't give me a chance to provide context, ask questions, or a moment to be heard. She then hangs up. I called back...I know..I know..why call back. Well I wanted to call and speak to the regional manager or other person in charge. After sitting on the phone for 5 min or more. I stared to express to her why I was calling and what I was trying to do...but no, here comes little miss can't shut up again. When I did get the chance to talk I had to talk over her. Mind you I recorded the call. When I told her that she was rude and was recorded yelling and being irate, she told me she didn't care. I then hung up and advised my warranty company they they are banned from stepping foot on my property. I'm not sure how they do in Tucson, but hopefully you NEVER need help from this rotten apple. I also hope Melissa never has to experience terrible customer service...cause you know what they say...Hurt People Hurt People. For anyone who in interested in the witchy shreaking on audio...you know where to find me. read more

I definitely had an amazing experience working with Warrior Heating & cooling. My fridge wasn't cooling properly all my groceries were going bad I took it upon myself to go on yelp and came across this business I called them right away to come do a diagnostic Matt the manager came right the next day He was very nice, kind, Very professional, Fast pace worker he provided all the information about my fridge and came ready and prepared with parts very satisfied with my results on my fridge thank you. read more

Matt was very knowledgeable and extremely courteous and polite. He went out of his way to make sure that my appliance would be working that day. I would highly recommend this company and will use them again. read more

Made an appointment to fix our dishwasher - they didn't turn up! They now top our "do no call again" list.

My refrigerator just stopped working. My home warranty company dispatched Matt from Warrior Heating And Cooling and he was able to come at a time that was convenient for me. He immediately diagnosed the problem and gave me useful suggestions on what can be done. I recommend Matt and his company and will use him in the future. read more

Please dont work with them. They will call you and cancel your work order and other services if you provide a genuine feedback to them. this was the message I received from them 'We have canceled the work order. We will not be providing service to this address now or going forward. Your Home Warranty will need to assist with getting a service provider out to you. ' read more

As an older woman who has been intimidated by a/c repairmen in the past I was very pleased by how their technician talked to me respectfully and put me at ease. When you live in the desert a/c is not a luxury, it's a necessity and I appreciate his empathy regarding my situation. Excellent service. Thank you! read more

I called and made an appointment for refrigerator repair for a week later with a repair person named Matthew. The time for the appointment came. No show. I call Warrior and they tell me they have no record of me even calling and making an appointment. Don't waste your time with this business. Apparently very disorganized. read more

Very good service. Matt was willing to take the extra time to talk me through the various problems and solutions. Friendly and helpful. Thanks for the great work! read more

Prompt and high quality service. Price was reasonable and the work was done thoroughly and professionally.

I was trying to install new thermostat (Nest) and accidentally burnt one of the fuse or something hence my thermostat was not getting power and went blank. This happened on Friday after 4 pm and that's when i called up Warrior H & C, LLC. The person (probably owner) I spoke with stated they will charging after hour charges and the technician will come over today. The technician showed up at 5:30 pm. The most obvious cause, one might think, looking at the problem would be something fuse related. However the technician took more than an hour to figure that out. It seemed like he was just trying to take his time so they can charge me hefty after hour charges. After more than an hour he broke the news that my fuse burnt and needs to be replaced. The replacement took another 30 minutes or so. The technician fixed the issue (obvisouly taking and hour and half) and they charge me for full 2 hours. The owner told me that they charge full hour regardless 15 or 30 minutes in it, which he could have clarified on our initial phone conversation. It was an emergency so I paid the full charge without arguing. However it feels like they took advantage of my situation. The work should have been done within 30 minutes but they, intentionally, took more than an hour and charged me for two hours. Definately not recommended especially for emergencies. read more

These guys were absolutely amazing. From the dispatcher to the technician they were very communicative, honest and direct. Their fee was 100% reasonable. Strongly recommend. read more

I have been using this company since the night my thermostat needed to be replaced in the middle of summer when it was 100 degrees in my house. My old company said they could come out in 2 days. Matt from Warrior came out at 1030 at night about 30 minutes after my call with a thermostat and did the repair. He is fast and efficient. He also keeps a record so he can look back and see a history of what has been done. I have been with him for 2 years now and would recommend wholeheartedly. I won't use anyone else for my heating and cooling. read more