April 30, 2026 We have used Jaycox for our HV/AC and Water/Heater needs for over 20 years. That in itself should be testimony to our confidence with them. Most recently, we entrusted them to install two new Trane multi-speed air conditioning and furnace units. We did our due diligence getting estimates from 4 other reputable installers. Based on our research, Patrick, one of the owners, gave us the most fair and honest estimate. But it did not stop there as their installers, Tony, Jose, and Brian, really demonstrated why we remained Jaycox customers. Their installation and workmanship, more than met our expectations. We believe in supporting local businesses and once again, Jaycox delivered. Linda and Salvatore' read more

This is a family owned business, we try to support small businesses ,they're reasonably priced, did a very good job, we highly recommended them. They kept everything clean. read more

I am a new customer at Jaycox. When I called for air conditioning service, they were prompt, courteous and professional. The technician went out of his way to determine whether my unit(s) were still under warranty. I am happy to recommend Jaycox. read more

Jaycox replaced my 18 year old Carrier 5 ton R22 unit with a new Carrier 5 ton two speed compressor with variable speed air handler. I had them add a second return based on their recommendation, which really got rid if any hot spots in my 2,000 sq ft home. Extremely pleased with this company. Highly recommend read more

I noticed a water spot on my ceiling, and it seemed to be right where my A/C drainage line should be. I am too fat to get up into my attic to check out the situation myself, so I decided to call for some help lol. Nobody had been up there since the unit was installed about 8 years ago. Figured it was due for a tune-up, or a closer look, regardless. I called Jaycox up, and they said they would have someone out today! Steve arrived and I told him my concern. He went up into the attic (God bless his soul...hot as hell today, and everyday here in the Summer) and discovered a couple little things. Thankfully, my drip pans and condenser lines were not blocked, so that was good. He did notice that one of my drip pans was off centered and not directly under the unit. So he went up there, added some more PVC pipe to direct any water to the drip pan, tightened up some loose ends and flushed out the drain lines just in case. Was in and out of here within about an hour or so. Couldn't imagine being in an attic any more time than he already was! Price was extremely fair! $99.00 for the service visit and then he charged me for 30 minutes of labor. Total was about $168.00 which I thought was more than fair for the work that was done! This was my first time using this company and it won't be my last. They are local here in Surprise! I will call them up going forward if I ever need any HVAC work done. Steve was mentioning he's worked for them for over 15 years and that they are a great company to work for. Always good to hear stories like that! Kudos Steve! You were awesome! read more

Patrick came out within 2 hrs of call and fixed my heat pump problem. Seems honest and competent. I definitely kept his card! read more

Air conditioner blowing hot air. Called Jaycox at 2:30 and fortunately a tech (Shane). was in the area and here by 3. Shane was informative and efficient. Will definitely be using them as needed. Hopefully not soon though Highly recommend Jaycox read more

I want to thank your whole crew for installing the new AC today. Steve, Dave, Mike and Dominic plus Scott for expediting the process. good job, nice guys, thorough. I highly recommend Jaycox!!! read more

Great service. Thank you for taking care of my air conditioner. It was a simple fix and your technician was very polite.

Great service , knowledgeable technician and fair pricing would recommend Jaycox air conditioning.

A/C went out this afternoon. Called Jaycox and they were here a couple hours later. Patrick diagnosed problem and repaired . A/C working like champ. Shout out to these folks. read more

Great customer service. Very honest and reputable people to work with. Have used them for over 10 years. Had a problem with cooling and came out on Saturday to fix problem. Just replaced older unit last year . The unit is more efficient and extremely quiet. Very happy with performance of new unit. The new unit was a Carrier had two Carriers before in other homes.Great performance and no problems. read more

Customer service is excellent from start to finish. Ac was not keeping up with the heat. They were able to get a technician out within 3 hours . The tech was excellent, extremely knowledgeable and very through. Ac is running great. Would highly recommend Jaycox for all your HVAC needs! Plus a reasonable cost read more

Such a great experience! Friendly customer service person to schedule a tech in 2 days! He was so helpful, knowledgeable and most willing to share info. Not trying to upsell my simply hvac service request but just like family. Family owned and oh so great to do business with. These guys care about being good humans! read more

Fast and friendly service and friendly people! Had our air restored in less than an hour on a Saturday wow!

I couldn't recommend this company enough! Shane my tech came to my house yesterday to fix another company's mistakes and was very helpful and got the problem fixed right away for a great price. Thanks so much! You have a loyal customer for sure. read more

Jaycox, family owned AC company is THE BEST!!!. Sue the first person I spoke with was so kind and able to direct me to Scott who was very knowledgeable. He explained my choices and gave me the best price by 2k from the other quotes I got. I replaced my 15 yr old Carrier that the previous owner had Jaycox install. I had a new 2 stage Carrier heat pump installed. Tim set up the date and time with professionalism and answered my questions. Brian came out the day before installation to make sure everything was ready to go. Tony and Jose the installers were the BEST. I can't compliment them enough. I was amazed on how flawless the whole job went from the Smily Crane operator to showing me how my Ecobee thermostat worked. If you're looking for a new a/c or just a repair give Jaycox a call at 623-937-7532 you won't be disappointed. read more

I can't recommend this company enough. My usual service company for my heat pump that I had used for 11 years told me a blower motor was failing, a $900.00 repair. I called Jaycox for a quote on a new unit and for a second opinion. Patrick Jaycox arrived the following day assured me nothing was wrong with my unit and there was no need for repairs or a new unit. You can not put a price on that kind of honesty and integrity. Jaycox will be my service provider from now on. read more

They have everything you need and more!!! My unit was completely out of condition and I would have suffered the blis/ering heat wave in Arizona. Jaycox to the rescue!!! ***** read more

We've used Jaycox over the last 7 years to do a twice a year tune up, but our A/C which was 23 years old was failing. Today we had a new Carrier A/C & furnace put in by Jaycox Air Conditioning and Heating. The installers were polite, conscientious and very knowledgeable as they have been at all our tune ups. Because we bought a larger unit our attic access needed to be larger so they increased the opening, cleaned up the mess and then put a nice trim around the edges to finish it off, looks great! We highly recommend this company for all your air conditioning and furnace needs! read more

TREMENDOUS RESPONSIVE SERVICE!! We have been w/Jaycox since 2016 & their periodic check ups (Fall & Spring) have helped us avoid breakdown. On Sun Jul 2 our small A/C (purchased and installed by Jaycox) broke down. We called Jaycox at 7 AM Jul 3 and a tech was here at 8 AM on Jul 3! Jamie made it a point to come to us first since we were leaving. He diagnosed a bad capacitor which prevented the compressor from coming on and the motor to run continuously. He replaced the capacitor and ordered a new motor under warranty. We were leaving Jul 4 for a 1 week trip so Jamie arranged for us to pay in advance so that the repair could be made while we were gone. There was no need to enter the house to make the repair. read more

Steve & Patrick are 2 techs that have serviced our 2.5 & 3.5 ton units for summer... always on it and polite and personable. Same goes for Heather @ the office - thanks, all! read more

I'm writing this review on behalf of my parents - Our AC unit went out and we had another well-known company in the area come out to give us an estimate on fixing what was wrong, which happened to be the compressor. They gave us an astronomical price, so we called Jaycox, whom we had service our unit in the past. We were thankful that Patrick was able to help us over the phone and quoted us a much more reasonable price (less than half of what the other company had quoted us). Shane, the technician who came out to replace our compressor and complete the job, was very knowledgeable and helpful. We were very thankful Jaycox was able to help us and not charge us an arm and a leg for the same exact part and labor/installation. We highly recommend them to anyone needing AC/Heating services. read more

Schedule winter maintenance service recently and was extremely pleased with their service Technician Aaron. I was given a window of 9-12 and Aaron call 20 minutes before his arrival. He explained what he was going to and why. Family owned & no pressure. I will definitely have them inspect/service our AC unit for the summer. Tony Dominguez in Sun City Festival read more

I highly recommend this company. My AC went out a month ago and I called the company the builder used. They were awful and kept us hanging for over a month with no AC saying part was in back order. I called Jaycox on a Monday they located part same day and came out and re-diagnosed same day. By Wednesday they were out here and fixed it quickly. The service was top notch, I will use them going forward if I need anything with my AC. They were a lifesaver! read more

Fabulous service! Jaycox installed our Carrier AC GasPack 15 years ago. Friday it started to make noise. We called JayCox late Friday morning; they sent a service rep (Kyle) out within an hour. He diagnosed the problem, took the part with him, found the part at a Carrier location in the valley; drove across the valley to pick up the part and had it installed by end of day. He was concerned that we would be without A/C for the weekend so did everything he could to get us up and running quickly. Well above and beyond top quality service. Excellent company. read more

Our AC unit, attic coils and heater were original from 1996. We decided it was time to get a new one installed before this one gave out on one of our extreme hot days of summer. Jaycox had been doing seasonal checkups on our AZ and heater since we bought this house in 2018. They never tried to tell us to get a new unit or upsell anything for the units. This weighed heavily on our decision to use Jaycox. In addition their sales man was very nice, knowledgeable and always answered my questions, which were many. The work crew came in and had to go through the access in the master bedroom closet, they sealed plastic all around our clothes and we could not tell they had been in there, other than the hole was bigger which they put up framing and it looks better than I had envisioned. The crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations. Jaycox will continue to get my business as well as my referrals to anyone who asks. read more

Jaycox has been taking care of my Mom's home HVAC for years and she trusts no others. I asked them to install a WiFi thermostat and it was done on the day we scheduled. Highly recommend. read more

Always great service and expert recommendations. Service guys know their equipment and can get things fixed fast!

Great service, fast response, and fair pricing. Hands down the best in town.

We have been using Jaycox for several years and every time we call they are responsive and professional. That probably is expected with any vendor but these folks are above and beyond. We have a poor attic layout that requires scaling (on your belly -- think CRAWL SPACE IN 110+ DEGREES on a good day) more than fifty feet across the attic to get to our air handler. These technicians always recognize our call by "that attic". And they come out and do it. Every time. ROCKSTARS, knowledgeable, efficient and KIND. Patrick showed up first thing this morning and did it again. THANK YOU, PATRICK. We are committing to getting a more efficient attic entry point before you come back out. You and your team DESERVE THAT for keeping us cool. read more

We had a new heat pump 18 months ago. Today Domenic did a check of the system. He was masked. Friendly and efficient. Highly recommended.

Thanks to Patrick and Jaycox Air Conditioning for responding to my call after hours. Patrick called back and offered to come over immediately around 8PM. A technician missed a hole with a drip pan and water condensation came through my fan in the laundry room. Patrick was able to rectify the situation personally and put a expensive drip pan up thete free of charge. Great company to work with as they strive to make things right. Thank you! read more

I can no longer recommend Jaycox. Most recently, I had them out as my air conditioning wasn't working. It turned out to be my thermostat (a Honeywell from 2004 that allowed four intervals of programming on each day of the week). In less than 10 minutes, the technician installed a Honeywell FocusPro 5000. I was surprised to learn the new thermostat only allowed one setting. He said they used a one-setting thermostat as a more complex thermostat was often too confusing for their Sun City customers. I noted I would not be able to super cool; he said that I could super-cool by changing it manually. I noted I would have to be home and awake at all the times I want the temperature to change. He said he had an Ecobee programmable thermostat at home and liked it a lot. Then came the bill: $69 for the service call, $180 for the one-setting simple thermostat and its installation = $249. Later, I started investigating prices and was shocked at how low one-setting non-programmable thermostats are. I called other HVAC vendors and also checked out sites like CostOwl that described what one should pay for various thermostats and their installation. Interestingly, I found the FocusPro 5000 on Alpine Home Air for a retail price of $57.72...I also found it lower on Mercari, but that is not a dedicated AC site. I noticed that the box the thermostat came in was dated 2013. I called Jaycox and inquired about the cost of labor: $110/hour. I asked what the breakdown of labor and materials was for the thermostat installation and was told there was none; it was a flat fee for the item and the install. I twice talked to the service manager who said I could pay more to cover the cost of having an Ecobee or whatever thermostat I wanted installed. After thinking about it, I told him I didn't want an Ecobee, rather something like I had before. I told him I felt taken advantage of in terms of pricing, and that I felt Jaycox has changed. He suggested I talk to the owner, Patrick, so I left a message. Patrick called me just after 7 a.m. when I was dead asleep. I asked if we might talk later when I was alert. I called again and left a message, but didn't hear back from him, so I tried calling again another day in the 0700 hour. I was told he would be paged (that surprised me). I never heard back. Additional Notes: I also asked the tech that put in the thermostat for an air-conditioning bid. He asked me the square footage of my house. On looking at the unit, he was surprised it was a 5-ton and asked if I had cathedral ceilings; I noted I have 9-foot ceilings. He said that was why a 5-ton was there and needed. I asked about a comprehensive exam, and he said there was no need as it had previously been done by the builder and their engineers. I had indicated a comprehensive exam was important to me in bidder selection. I specifically asked about an energy efficiency exam and he said it could be done after the AC install and they would often throw it in. He didn't look at any other items, and quickly gave me a bid. I think I would prefer a comprehensive exam and efficiency upgrades *prior* to installing a new system as this could impact system size. Additionally, if the initial installers chose a system that was too large, it would be good to detect this. I asked the technician if APS offered rebates on AC installations. He said no, that they said "they were too poor." I later contacted APS and found that they do offer a rebate on qualified AC installations. --I also learned that APS offers a $30 rebate on certain "smart" thermostats, including Ecobee, but not the FocusPro 5000 (as it is a basic non-programmable thermostat). It also bothered me that on another recent visit this year, the same tech told me that the price of R22 was going up and this would make maintaining my system more difficult and he suggested getting a new one sooner than later. I told him that per news reports, the price of R22 had actually been falling. He said I seemed well-informed. Overall, it's my fault for not being diligent in vendor selection. In the past, I found Jaycox to be an economical choice. I know ownership has shifted to the kids from the parent in recent years. I have appreciated that Jaycox responds quickly to service calls. --On the other hand, as is clear from the above, I feel price-gouged on the overly basic thermostat that I have. --I understood the service manager to say that they usually carry two types of thermostats on the trucks (not sure what the other is). I got stuck with an overly basic one (one temperature only) at a high price. I guess I am glad I learned a lesson on a smaller priced job. read more

They bid out a replacement AC/Furnace. They arrived when they said they would, gave us to great proposals. On install day, they were a few minutes EARLY, and went to work very quickly. Install was professionally done and the crew was very friendly. 2 weeks later they came out to double check their work. Would highly recommend them. read more

I have been using this company for the last ten years to repair or replace my air. Call them early am, fixed problem with in a hour. Would highly recommend them. read more

Thanks guys for the great service that you did yesterday afternoon, great customer service and good price, and the main point they fix it right away . read more

I would definitely recommend Jaycox! When our AC went out on a friday night, they were the only local service that answered our call and scheduled a tech for first thing in the morning. The tech was on time, professional and serviced the issue without problem. The cost for the service was fair and we are very pleased! read more

I highly recommend Jaycox for your heating/cooling needs. Very prompt, trustworthy, and accountable. They do the job and do it right - right equipment, neat work, to your satisfaction and at an affordable price. Great communications!!! H. Bultema Surprise read more

My 5-ton York went out on my home. After basic troubleshooting could not solve the problem, I called Jaycox. They had helped me some years ago at another home. Their diagnostic fee is more reasonable then another company I compared. They came same day at the promised time, found a seized motor and offered me some options. They were in and out in two hours. Peppered the technician with questions and he handled me well. I am not an engineer or tech but having lived in the desert for awhile am relatively knowleageable in HVAC and always looking to gain more technical knowledge. Felt the technician was completely straight with me. I like the motto on their service reciept "Bitterness of poor quality remains long after the sweetness of low price has gone". Could they have done anything better? Nothing I can think of. If you want honest, reliable service at a fair price, call them. read more