Shirts came back clean and pressed, pleasant customer service and a very reasonable price.read more

Very prompt and friendly service, and a good value. I would use them again. Thank you.read more

I entrusted this dry cleaner with five high-end garments valued at over $3,000. When the items were…read morereturned, multiple pieces had clearly shrunk by roughly two sizes and were no longer wearable. These garments fit properly before service and were worn without issue. When I raised the concern, instead of taking responsibility or offering a reasonable resolution, the company dismissed the damage entirely, hid behind "industry standards," and claimed the changes were within "normal tolerances," despite the fact that the garments were materially altered and unusable. What was especially frustrating is that a prior issue with a different garment had already occurred, which they acknowledged at the time by offering compensation as a "courtesy." Now, faced with a much larger and more obvious loss, they refused any accountability. I expected professionalism and care commensurate with handling expensive clothing. Instead, I was met with deflection and a refusal to stand behind their work. I would strongly caution anyone considering bringing valuable or tailored garments here.

Double charged me three weeks in a row. Each time they provide a credit that gets eaten up when…read morethey double charge me the next week. I used My Laundry Genie every week for more than 10 years. Now that it has been taken over by incompetent owners like Gino and Ricky of Garment Care Genie, I and everyone I know are looking for a new laundry company. Stay away!

the man who is the alterations is impossible. a truly horrible man and bad at his job. he always…read morehas a horrible attitude and I should take him to court for doing really bad work. the other staff is nice but this man is impossible and rude to his customers.

after trusting my dry cleaning weekly for 15 years, today was my very last visit to Lorraine…read morecleaners. Thomas, a new employee or owner not sure was so condescending. I usually bring my dry cleaning in for next day service, at times even same day if I am there by 9 o'clock in the morning. Today I brought my dry cleaning in and requested service for tomorrow, Thomas said there was no way I was going to get it, I said no you don't understand. I usually get mine dry cleaning next day. His reply was there is another place down the street if you want it done. No options nothing is only comment was you can leave now. A shame as I have been through several management changes and we have adapted and worked well together. I hope that if he is the owner, he reflects on his actions today and if he is not, the ownership will work with him. As for me, I'm done.

I always get my favorite pants patch up or I get pants hemmed to my length. They do a quality job…read morefairly quickly and for a very decent price. I keep coming back even though we have a plethora of different options.

My husband brought in two suits to be cleaned. In the pocket of one of the suits, a cough drop had…read moremelted, leaving a pretty big stain. When we got the suits back, the stain was completely gone. The second suit we brought in had an old very set in stain in it. They were able to remove most of it. Overall very happy, pricing is great! Paid $30 for 2 suits. Only reason I gave 4 stars is because the customer service is lackluster. When I walked in to pick up my husband's suits, there were three people in the building, and none of them greeted me. Emile was sitting in the back with his wife, eating lunch. Another woman was sitting at a sewing machine, facing the front door. Once I walked in, she put her head back down and kept working. I stood there for a little bit dumbfounded, then decided to wave and say hello. Emile's wife then said, "he'll be right there". He was nice once he got to the counter, but they aren't exactly welcoming. I'll still come here for the prices though.

There is nothing friendly about this place, if I could put zero or negative stars I would. I went…read moreto have a skirt dry cleaned, and it was returned with holes in it from being pinned with huge safety pins. They even charged extra for the sake of the item being delicate and taking more time to clean. If they knew to charge extra for the sake of the item being delicate, there's no reason for my skirt to be returned to me so carelessly with holes from huge safety pins being stuck into it. The manager was not helpful at all when brought to their attention the damage caused by them. I would not recommend anyone bringing anything to be cleaned or serviced by these dry cleaners.

From the owner: We have the best prices of the area and our customer service is unbeatable. read more

Im convinced this is where clothes go to die! I've been trying to pickup my shirts for over a week…read moreand this place is ALWAYS closed usually with a hand scrawled note on the door so you drive over there just to come back empty handed. Also the pricing is super high. Do yourself a favor and just buy new clothes instead bc you'll never see your clothes again if you drop them off here!

I give them 5 stars because they really take care of you, yours needs, and guide you, offer good…read moreprices, looks clean, they have grate knowledge about their products and services, I will recommend it to my friends and family. They shine the shoes I bring and did a professional work replacing what it was need it. I also brought a handmade purse that they fixed for me and did a grate job!!! Thank you

First time customer with a few items of clothing. Located inside of a small strip this family owned…read moreestablishment is a good value service. Also if you go next door to the flower shop you can get a discount for shopping at the cleaners.

Reasonable prices, great staff, and clothes come back looking brand new. Turnaround time is pretty…read morequick. Plenty of parking right in front of the Cleaners.