March 11, 2023, bus #702 trip to Lancaster, Pennsylvania Sight and Sound to see Moses (this play…read moreis OUTSTANDING) it's was the worst experience I ever had on a bus trip (I had been on thousands of bus trips) The driver was very late due to problems with the bus (a bus that shouldn't have been driving). The bus was shaking had us very scare that we was going broke down on our ways to Pennsylvania. He was driving ways below the darn speed limit. We barely got there on time. On our ways back home this bus broke down EVERY 20 minutes (very dangerous situation we was terrific) it's kept running hot. This company didn't give a damn about our safety, they knew the driver was having problems with the bus on his ways to Pennsylvania (we can hear the conversation) they NEVER bother to dispatch another bus while was at the play or after we went to dinner. I have been on bus trips that have dispatched another bus. Hours late the driver finally reached out to one of the other bus driver to pick us up near Maryland Lives. We supposed to arrived to our destination around 8:00 pm we got there at 11:45 pm with a bus full of senior citizen. This unacceptable, unprofessional with a company with Incompetent manager's. if you sponsor a trips, I don't recommend this bus company.

I would give these people 0 stars. I booked a bus with them via phone/email and was quoted a…read moreprice. The bus driver was great. The bus bathroom was broken but the driver took very good care of us. Then the problems started. They charged my credit card for a different price and when I questioned it they acted like that was the agreed upon rate. I disputed the charges with my credit card and they provided forged documents to the credit card company claiming they sent the info to me. This is a shady outfit. Stay away!

I need wheelchair accessible services. The drivers are always on time, friendly and reliable and…read moresafe. I use Arlington Star for scheduling and I prefer Diamond rather than the other companies.

From the owner: Transportation for people with disabilities Shuttle Services…read moreTransportation Management Wheelchair Transportation Senior group transportation

My familys used Limousines, Inc. for my wedding in 2015 and my sister's wedding this past weekend…read more They are incredibly professional, very responsive via phone and email, and the service is excellent. They provide limos and party buses but also subcontract with coach bus rentals for larger groups. They are consistently on time (even early!) and offer great deals for return customers. Highly, highly recommend. We'll never look elsewhere.

I was very nervous about renting limo-bus for my daughters 16th birthday party. Reviews on a lot…read moreof the various companies are all over the place... things like "the driver didn't show up", or "the bus was a mess". I'm happy to report that Limousines, Inc easily surpassed all of my expectations. The booking was easy. The driver called 5 minutes before the pickup time to let me know he was already at our house. The bus was not only spotless, but well stocked and well laid out. I would not hesitate to book this bus again or to recommend it to my friends and family.

I had a fantastic experience with Ramjay from start to finish! My family was in town for a party…read moreand I wanted transportation so we didn't need to rely on Uber to get around the city. We were set up with a coach bus which was clean and comfortable, and the driver was at our service as soon as he arrived. He drove us to brunch, picked us up, and drove us a around all of the landmark spots (and even pointed out some historical facts along the way). Everyone was so impressed at how we were treated; we will surely be using Ramjay for all of our transportation needs in the future. Thank you!!!!

I've used this company twice now - a Hummer limo on New Years Eve and a Mercedes Sprinter for a…read morefriend's birthday celebration. Both times have been positive experiences, and I plan to use them again for my wedding! Booking: They respond to emails quickly, and I've never had issues with communication. I can be a little uptight when double checking details (especially for group events!) but the manager Jeeth has always been really nice about it. The first time I used Ramjay for the limo, I shopped around for prices - they were asking a significantly less than other companies! The second time I just went with them because of my prior experience, and the price seemed fair. Drivers: Drivers have been professional and on time. One driver had an accent and I struggled at times to understand him, but he was really friendly and didn't seem to mind me asking him to repeat himself! He got us where we wanted to go, so in the end, I think it's a pretty minor thing. Vehicles: The limo was perfect for our NYE adventure, while the Sprinter was a classy and convenient way to get to Leesburg from Arlington. Both were well-kept from the outside and clean on the inside. Also, they were both black which is a preference of mine. Overall, great service at a really reasonable price. Highly recommended!

AVOID THIS BUS COMPANY AT ALL COSTS!!!!!!…read more The incompetence of this company's management, staff, and drivers on the day of my daughter's wedding caused us angst, anger, and exasperation, not to mention we lost an hour of the wedding reception on that evening this past September. My daughter contracted with United Bus to have three coach buses transport 56 people each from a hotel in Alexandria, Virginia, to a wedding venue in the Mount Vernon area about 20 miles away, then back again after the reception at 11 p.m. on September 14, 2019. Allowing for a 20- to 25-minute drive, we figured the passengers would board between 4 and 4:15 p.m. and arrive at the venue no later than 4:50 p.m. The ceremony was scheduled to start at 5 p.m. So at 4 p.m. on Sept. 14 at the Hilton Old Town Alexandria, how many United Bus Charter buses showed up? One. When did Bus No. 2 show up? At 5:20 p.m. When did the third bus show up for the 4 p.m. pickup? Never. A comedy of errors and incompetence left nearly 100 guests waiting in the hotel lobby, so our wedding planner and her assistant quickly set up an Uber code tied to my account to start ferrying guests to the venue as they waited for the second and third buses to arrive at the hotel. Some guests used the code, others just paid themselves, and by the time Bus No. 2 arrived - 80 minutes late! - only seven guests and the wedding planner assistant were left. This 55-person bus departed with eight passengers at around 5:30 p.m. and arrived at 5:55, so the ceremony didn't begin until 6 - one full hour late. This hour delay caused the reception - scheduled to begin at 7 p.m. - to start at 8, meaning we lost an hour of the reception, a full 60 minutes of fun and laughter and dancing, because the venue could not extend beyond 11 p.m. because of noise ordinances and worker considerations. THERE'S MORE: After the reception, there was another bus issue. The third bus finally had arrived, so three buses were lined up in the parking lot, packed with our guests and ready to take them to a bar in Old Town Alexandria for an after-party. One bus departed on time, a little after 11 p.m., while the other two buses idled and prepared to leave. But one of the buses, driven by the same woman who was 80 minutes late for the afternoon pickup, took the wrong exit lane and could not navigate a left-hand turn out of the parking lot - in fact, she hit a fence with the bus, causing damage to the fence and the bus. Then, to add insult to injury, this incompetent driver was unable to back up the bus correctly and maneuver it to a point where she could make a right-hand turn to loop around and take the correct lane out. Her bus blocked the third bus from departing, so 100-plus guests were left stranded on these buses FOR 45 MINUTES! Finally, the driver of the other bus had to get out of his vehicle, take the wheel of her bus, and back up her vehicle so that his bus could get through and her bus could make a right turn, loop around the parking lot, and take the correct lane to finally get out of the lot. Yes, this company's bus driver was unable to maneuver her vehicle in reverse. Beginning on Monday, Sept. 16, we began emailing and calling the bus company to get information on how this situation unfolded and to request a full refund. These efforts were met with more unbelievable incompetence from the company's staff. First, we were told the company's owner was out of the country, unreachable, and would be back "next week," meaning the week of Sept. 23. We eventually found out that he was indeed reachable and had access to the internet, yet he was unable to send us even one email from his account? To say something like, "I understand your frustration and will deal with this when I return from abroad on so-and-so date." In the meantime, the wedding venue sent an email to the United Bus representative who had facilitated the contract, and her response was laughable and almost unintelligible. This response led the wedding venue to ban the bus company from its site, saying, "It sounds to me as if your company owes this family some compensation for the situation they had to endure regarding the timing and professionalism of your drivers. With regard to our venue, we will not be allowing United Bus back at our property as a vendor, and will be informing our clients of this." We continued to call and email the company and were met with more incompetence and delay tactics. "Next week" become the following week before finally the owner picked up his phone. After some back-and-forth, the owner said that he "wasn't proud" of his company's performance that day but would not be giving us a full refund as we requested. In the end, the United Bus owner offered less than a one-third refund, and after consulting with a lawyer, we decided to accept the offer rather than deal with this incompetent company any further. All in all, I would STRONGLY suggest not using United Bus Charter for any reason.

Do not use this bus company!!!!…read more We were guests at a wedding and 2 of the buses did not show up to transport the guests with no calls/warning. The guests were stranded and had to take Uber's to the wedding which caused the wedding to be an hour late and the couple lost an hour of their reception. Then, after the wedding, the bus driver on our bus got stuck because she couldn't make a turn to get out of the venue. We were stuck on the bus for an hour while she tried to get out. People were throwing up on the bus because they were so carsick from the jerky driving going forward and backwards trying to get out. It was a nightmare situation and to make matters even worse , the owner gave the couple a (laughable) partial refund. Not only should they have given a full refund but an apology would have gone a long way too. I highly encourage you avoid their services and find a company that has better ethics and management. Also, Gregor L.'s review is someone at the bus company who is trying to balance out the negative reviews. The sketchiness of this company continues.

I am not someone who typically writes reviews, but this time I felt compelled to do so. In a world…read morewhere business people with integrity are becoming increasingly hard to find, Jonce, the owner of Bayside Limo, deserves to be recognized. After calling 17 different companies -- yes, I am not kidding, I actually built an Excel spreadsheet to keep track -- I finally found this one. From the very first conversation I knew it was different. Out of everyone I spoke to, Jonce stood out as professional, straightforward, reasonable and genuinely a pleasure to deal with. He took the time to make me feel completely at ease about renting a party bus for my daughter's high school prom. As any parent knows, organizing a party bus for a group of teenagers is no small feat -- and our booking did not go without its challenges through no fault of his own. At every turn Jonce handled things with professionalism and integrity. I highly recommend Bayside Limo without hesitation!!!

I genuinely have no idea how this company has any decent reviews. We had a reservation until…read more12:30am. From 12-12:30am our driver was completely MIA and totally unresponsive. When we finally got ahold of him, almost 10 full minutes AFTER our reservation was over (which I was only able to do after leaving the venue to call him), we agreed to extend our time (not that we had a choice at that point) for a total of $165. We were off the bus by 1:40am (for a total of 1 hour and 10 minutes extra time). The next day, the company had charged us $247 (for 1.5 hours), despite our agreement on the cost, and despite us only going over by 10 mins (again, not entirely by choice). When I reached out to the company and explained that we agreed to $165 (again, only bc we were left with no real option), they were completely unhelpful and threatened small claims court if I disputed the charge with my credit card company (LOL). I'm sure there are other reputable car companies in this area, I'd look elsewhere. This level of utter unprofessionalism over $82 is a joke. Update: "Entire charge" in this instance meant the $247 extra I was charged, rather than the $165 I had agreed to (which was explicitly clear in my texts where I say I am only taking issue with being charged an extra 30 minutes for what was only an extra 10 minutes after being FORCED to extend our time). You would have known that had you bothered to ~even attempt~ a professional resolution (eg, perhaps a single question or a hint of an apology) instead of being immediately hostile and asinine---the below excuse seems like a lame attempt at pretending your response wasn't totally unreasonable (which it was). My review is accurate in all respects, including the timing. Being a "small business" doesn't excuse shoddy customer service and scam-y business practices.

This company really provided the best service I could imagine. They were flexible when working out…read morethe details for my winery tour and sent us the best driver. He was patient and got us every where timely and safely. We had the 28 passenger black sprinter and it was very nice. Spacious and beautiful for my girls. I'd recommend this company over and over!

RSTQ provided an awesome birthday transportation experience around DC. The team was great at…read moresharing what to expect and what the Sprinter limousine would look like beforehand. On top of that, our driver was great at meeting our needs, such as providing ice during the trip, keeping us informed about where we would be picked up during our stops, and answering any questions we had! We would 100% book again for any transportation needs in the future!