Jay recently drove me from Northern Virginia to Nags Head, NC. He was on time, clean comfortable car, handled all my luggage and stopped when I requested. I felt very safe with his driving. Highly recommend this service! read more

Jay's Sedan Service is fantastic! I can't tell you how many times I have used his service to go back and forth from DC area to NYC but I know he is probably sick of me by now! Jay is extremely professional and has thought of everything. His car is immaculate and he always has cool drinks and little candies for you and always asks you if you want anything or need to make a stop. He also knows the best places to go to eat, get snacks or the cleanest places make pit stops along the way. He will talk to you as much or as little as you want. I don't want to waste any more of your time. Just get on the phone and book a ride with him right away. You definitely won't regret it! read more

My experience with Jay's Sedan Service was remarkable. After some airline interruptions for my boss's wife, I was looking for a last-minute car service from Washington, DC to Raleigh, NC. I was pleased when I gave Jay's Sedan Service a call at 8:00 PM on a Sunday night and they were able to accommodate a car service for 7:00 AM the following day. Not only were they able to accommodate this request for 10 people plus luggage, but everyone I interacted with on the phone (at 8:00 PM on a Sunday night!!!) was fantastic. Not to mention the driver was great as well. I was floored by the service of this company, and will definitely be using them again when in the DC area. read more

Having a traveling rock band has made booking limo transportation necessary when the logistics of getting from point A to B make driving ourselves too risky or inconvenient. Sometimes it's multiple stops in a crowded city, but in this case it was a critical time issue: we had exactly 2 hours between the last note of our show in Southeast Washington D.C. and the 10:07PM non-stop flight to Denver out of Washington Dulles Airport (34 miles away). A road case needed to be checked (45min cutoff time) and at 8AM the next morning we would be traveling from Denver to Aspen to load-in and sound check for another show. We couldn't afford to take a chance on a taxi not showing up on time or breaking down on the highway - I've experienced the latter more than once! With this much time pressure, private limo transportation in DC was the ONLY option and I found Jay's Sedan Service highly rated on Yelp. Jay responded very promptly to my request and was very professional with his communication through email (a trip confirmation) and his phone call in advance of the scheduled pickup. Everything went smoothly and the driver that picked us up in a black Suburban was very friendly. The venue we performed at had valet service in front, so Jay had his driver wait around the corner for us. As soon as we were ready for pickup, our driver appeared in less than one minute. We made it to the airport in less than 40mins and even had time to grab a Potbelly sandwich on the concourse before our flight. I will definitely call Jay again the next time we need transportation in the DC area to/from the airport. Jay clearly cares about his customers, and that is just plain cool. Very reasonable rates, too. 5 stars! Funny moment en route to Dulles Airport: My totally sober drummer points at the U.S. Capitol and whispers in excitement, "dude, is that the white house?!" read more

It's the second time I've used his service, and it was as good as the first. Jay is early, drives comfortable, clean quiet town cars, and only talks as much as you want him to! Great service. read more

I called Jay at the last minute for a trip that I was booking into Alexandria's Old Town for a meeting. I actually needed him to pick me up at Baltimore Airport and drive me the one hour trip down to Alexandria (this would save me $1,000 on a last minute airfare into DCA). I have to say that with the multitude of limo companies in the DC area, it's a daunting task to make a decision based not only on cost -- but reliability and service. I'm happy to recommend Jay's Sedan Service on all counts. I read a few of the other YELP reviews which actually helped me with my decision... I love the fact Jay responds to EACH review. That showed me that he values his company and its reputation. So, after leaving a voice-mail regarding my needs on a late Saturday night, Jay called me back right away that evening and offered a 10% discount for new customers which was appreciated and confirmed my reservation by email. Jay showed up promptly at BWI airport and called me as soon as I landed to inform me which baggage claim he would be waiting for me at... When I arrived in baggage claim, Jay had a sign with my name and was well groomed and very polite. He carried my bags out to his black Lincoln which was neatly stocked with bottle waters and candy. One thing I appreciated was that he did not turn the music on. (I'm sure that he would have if I asked) however, this allowed me to open my laptop, put in my wireless card and get some much needed work accomplished from the back seat as I was smoothly driven to my hotel. Once arriving in Alexandria about 50 minutes later I, was able to pay with my credit card by sliding it on his iPhone for approval (very easy). The receipt was emailed immediately to me. I booked my return ride with him at that point. He was right on time and made sure I got back to the BWI airport in plenty of time for my flight. Worried about the price? I compared this car service to Super Shuttle (private car service) and Jay's Sedan was competitive. Of course for much less $$ you can take the Super Shuttle "shared ride" , however if time if money to you... I promise you'll not get any work accomplished, you'll sit on uncomfortable van bench seats and who knows how many stops you'll make. Keep in mind that you can save the hassle and expense of renting a car and driving, you can work or day dream as you are whisked to your location, you'll save the parking fees ($35 a day at my hotel) and much more. Overall, I rate Jay's Sedan Service as 5 stars and will use his service again during my business trips back to the city. Hope this review is helpful to others looking for a reliable car service in the DC area. Derek read more

A bit on the pricey side, but was reliable, clean, and early. I ordered the car service to Union Station from my apartment in Silver Spring for a very early AM amtrak train. I would recommend this for travel to and from airport. From downtown Silver Spring to Union station, the fastest means of travel is still the metro (only if it is on the weekdays) but sometime the unreliability of the metro causes lost sleep and unnecessary stress. Def better than the blue shuttle services and def worth the extra money for the peace of mind. I will def consider using this service in the future for work related travel. read more

Professional, on time, flat rate, helpful, friendly. No b.s. Talk about "like a rockstar" treatment Better than the Go and Dafre shuttle and local taxis service. I had to go to stafford, VA. Got a corporate rate and the drive in the Lincoln town car was clean and comfortable. I was hungry and we stopped at the afghani run halal gyro kabab house. no upcharges. Had cold bottled water in a cooler nice touch. I needed it after I got the hot spiced gyro. The ac was working well considering it was hot and humid with a 96 degree heat index at 845pm! I thought I didn't leave Miami. This is my goto transport service when I'm working in the northern VA area. read more

Jay (no relation lol) was incredibly helpful and took on a trip to Jersey City at the very last minute. He had the perfect vehicle for our needs, and he arrived exactly when he said he would, dressed in professional attire. He is a gentleman and a smooth driver. He even helped load and unload 6 large suitcases and a considerable amount of additional cargo. I can't thank you enough Jay! If you need sedan service, look no further! read more

Phoned the service for a next day pick up. They took our number and said they would call back in 15 minutes. They never called back. Ended up using Falcon instead and received superb service from them. read more

Ordered car service to Dulles Airport from home in Arlington/Mclean area. Arrived 15 minutes early which was great. Car was a black Lincoln Towncar so the passenger can enjoy a nice ride on crappy NoVa roads. Tuesday 8-9am morning, but going West, against the commuter traffic going East. So, Jay's guy did what he was supposed to. Here's what I didn't like: (1) Was charged $65 when $55 was posted on the website. (2) Was charged $6.50 as an admin fee (I used a CC). Note that an automatic 20% tip is tacked on, so let the driver load up your bags for that money. Also note that there is another 20% charge during prime travel days, so just be aware. I didn't comparison shop, but I did have a metered taxi from Dulles to Balston, Arlington on a Saturday night for $48 plus tip in 2010. All in all, pricing was on the high side, but got to the airport. Those are the facts, you decide . . . I don't know why the others raved though . . . read more

Couldn't tell you if this is a good car service or not as I am giving a review based on the customer service. Allow me to explain! When I called, it rang several times; on the 5th or 6th ring, I went to hang up and just as I did, a gentleman answered the phone. I immediately called back and apologized for hanging up and proceeded to explain the details of my trip. I gave the pickup location and after that I was asked what date I needed this done. I told him and then he said they were booked all and I didn't hear what he said after that. He stopped talking and I heard someone in the background and then I got hung up on. I waited a few minutes and I called back a 3rd time; I just wanted clarity on if they were booked the day I needed service or not. Around the 3rd ring, I got sent to voicemail. He didn't bother to pick up or finish explaining what he was saying when we were on the phone minutes ago. Again, I cannot speak to the actual service of their drivers, punctuality, etc. but when someone who is representing the company doesn't explain everything, hangs up and then sends you to voicemail, I would just elect to move on to another service that can not only start a conversation but can end it properly. read more

If you don't mind a whopping 20% gratuity on top of your ride, by all means go ahead and take Jay's taxi service. What a ripoff. From Quantico to the Ronald Reagan airport he asked for ~$135, not including the hidden fees these kind of taxi businesses probably like to spring on their customers. I went to Yellow Cab and they charged $80 for the same route save your wallet-don't use use them unless you're rolling around in money read more

This is a long overdue review.....when my elderly parents were coming back from Europe this spring where they had been unexpectedly hospitalized, I could not get to DC (from NYC) to pick them up. I had to find a car service--working from online listings-- that could not only get them from Dulles and take them to suburban Maryland, but to be able to get their attention as they came through customs-they had no idea who, if anyone, would be there to get them. I spoke to Jay directly and explained the situation and he made a sign for them with their names on it--in extra-large letters, and took their descriptions from me so he would be sure to spot them. They were exhausted and tense from the trip but could not stop talking about how wonderful their driver (Jay) was....and how he refused to believe they were as old as I told him they were. They got a big kick out of being picked up by such a nice car (maybe limo?) as well....they rarely spring for a cab. Thanks Jay, for the great service and lovely treatment. read more

I needed to arrange for a ride from the airport for my wife. I called and was told to send an email with the itinerary and I'd receive a call back. I received no call. Follow up emails and phone calls all went unanswered. I understand they may not have been interested or available for my situation, but at least say this so I have time to make other arrangements. read more

I have used JAY'S Sedan service a couple of times, this last time at the last minute. I was in Washington DC , for 2 very important meetings that I could not afford to be late for. The only reasonI I gave Jay 5 stars is because there was no way to rate him higher. He's that good, and he is worth every penny and more. He is professional, extremely reliable, well acquainted with the area, and provided a safe , stress free venue for me to get from point a to point b. When I emailed at the initial contact, I received a reply in a very timely manner. If you need safe, clean , comfortable,reliable transportation service, Jays your man! read more

Great service! Squeezed us in and arrived early. Very professional drivers and nice cars. Water and a newspaper waiting and everything!

Outstanding customer service and we will definitely use them again. They're competitive with Super Shuttle and may be more expensive than a taxi, but if you're looking for superior reliability vs absolute cheapest fare than you need to use Jay. We were returning from an overseas vacation and got held up 5 HOURS in Boston and didn't arrive until obscenely late. Yet, Jay was there and had constantly been in contact via text/phone letting us know that he was watching our online flight details and true to his word - was there to take a very tired and cranky group of people home. You won't get that service and peace of mind from anyone else. read more

I highly recommend Jay's Sedan Service. My flight was due to arrive at IAD at 1:30 am, so I didn't want to rely on a cab. I also needed to be at a business meeting 2 days later in Northern Virginia - beyond the metro. Based on the great Yelp reviews, I booked both trips on Jay's easy website. My flight was ultimately delayed 6 1/2 hours (!), but Jay kept in touch the entire time, monitoring its eventual arrival. So nice to be greeted by a smiling face and help with your luggage at the end of a nightmare flying experience. Jay sent a different driver for my 2nd trip who was equally prompt, affable and accommodating. Cars are spotless and Jay is a true professional! read more

Jay was really great! His driver picked us up from IAD and brought us to our hotel in Rockville. The driver was waiting for us at baggage claim with a sign and was very professional. They had little bottles of water in the car for us, which was a nice surprise. On the way back to the airport from the hotel, Jay drove us himself in the town car. He was very polite and even waited to collect our money until the second trip because he wanted to handle it himself. I really appreciated him being on time, early even, polite, professional and both cars we were in were kept clean. I would recommend Jay for anyone wanting to avoid the hassle of the metro and cabs. read more

This was the second time we used Jay" services and it was great ! I can not say enough about his service ! Very friendly ,I will always use him when I come to DC Karen & Gino read more

What an awlful company. I made reservations. It was a disappointment from start to finish. The driver had bad body odor. The windows were filthy. I was overcharged considerably. My driver also got my party lost on my way from Dulles to Maryland. If I had to do it over. I would never use JAY's SEDAN SERVICE in the future nor would I recommend it to my worst enemy. There is no way possible that this is a top rated sedan service. I would agree with the gentleman (Tony M) who rated it a 3 out of 5. However, he was being nice. I was being honest. read more

I made a reservation with Jay's Sedan Service for an early morning pick-up in Ashburn going to Union Station... And a return trip several days later... Both ways, the driver was waiting on us, and both ways, we got an SUV, (a Lincoln Navigator, I think) even though we only needed a sedan... It was a free upgrade... The vehicle was in excellent condition, the a/c was cranking out cold air, and the driver was friendly... More importantly, he knew exactly how to get where we needed to go... Too many times with other services, that hasn't been the case... There was also water if we wanted it... If you want exceptional, on-time service in nice, well kept sedans, SUV's & limos, Jay's your man... If you want to go with the cheapest service out there, well, then you get what you pay for and you take your chances... My preference is to get where I need to be safely, comfortably, and on-time, and with Jay's Sedan Service that is what I get... read more

The service was excellent! Jay was very courteous, professional and always arrived to pick me up on time. He definitely knows the business and explains the main parts of the city, if you're new to the area. I would highly recommend this service if you're going to an event where you don't have time to drive yourself. read more

I hired Jay to take my parents out for a special evening for their anniversary and he made sure the night was flawless! From start to finish, Jay provided excellent customer service. He went above and beyond to make sure that the night was perfect. he even bought my parents cannolis for their anniversary :) I would highly recommend Jay and absolutely plan to use his company in the future! read more

We travel a lot and have a need for a Sedan Service several times a year. We found the answer to our need and that is Jay's Sedan Service. We had a requirement to be at the train station to get a train to New York so that we could board the Queen Mary 2. As we all know, if things don't work out well you will miss boarding your ship. Taxis are not always reliable so we called Jay's Sedan Service at 703-609-3312 and visited their WEB cite at www.jayssedanservice.com. The car was here at least fifteen minuets early. The car was extremely clean, comfortable and the driver was well dressed, helpful, and pleasant. The cost was very reasonable. read more

My husband and I were celebrating our anniversary in DC/Alexandria and chose to hire a driving service since we were not familiar with the area. We thoroughly enjoyed being picked up at our hotel and driven to our events. The car was amazingly clean and comfortable. The driver was extremely attentive, friendly and professional. It was worth every penny and we will definitely use this service again when traveling. read more

I used this service for driving my mother around for her 70th birthday celebration. I checked with other companies, but this one was the most professional. The first vehicle arrived a little early and was very nice and clean. We were told there would be a change in vehicle due to a standing appointment with a customer. When we were finished at the first location there was a bump in the connection and we had to wait and I had to make a couple of calls to find out where our ride was. Thank goodness we had an air conditioned building to wait in. We linked up with the second vehicle and were off to the next destination. I was called and told there would be a different vehicle to pick us up for the return trip home. The vehicle was there, but the driver was visiting with other drivers in the area. He was very professional and cordial when we told him we were ready to leave. The last vehicle was Awesome! It was a Mercedes S class! Very nice. After the trip I was called to ask about our service and was even sent a follow up email as a thank you. There were a few bumps, but no show stoppers and I would definitely use this service again. read more