I scheduled an appointment for a detail today but they did not show up, and they did not answer any of my texts or calls. In fact, they pushed my call to voicemail almost immediately. It seems like the other bad reviews were accurate in that they will ghost you, but I guess it depends on your luck - if you're one of the lucky ones that they'll show up to do a great job for as the other great reviews stated. This is certainly not the right way to do business. The only good thing is that you don't have to pay ahead of time in situations like this. Don't waste your time with this company as I did. read more

So happy to be writing this updated review! I got a call shortly after my negative experience from Zach and he took full responsibility for his actions. And he didn't just say sorry and hang up. When I tell you he apologized it's because he sincerely took accountability and I could hear it in his voice that it was truly a heartfelt apology. And what I didn't expect is that he offered to make things right, in fact he asked if I would give him and his business a second chance, which you rarely hear from small business owners especially after receiving a customer complaint. I accepted and we made another appointment. Zach is a wonderful person, he did a great job on the wash and gave me advice on how to care for my car. Extremely satisfied with the customer service and his work, would definitely recommend! read more

The phone number on their website doesn't work. No one showed up for my appointment. No one responded to email I sent to attempt to contact them. A very irritating experience along with obviously poor customer service. I gave them their +-30 minutes they request due to appointments possibly taking longer, and then some. No one to contact other than the main number listed on their site, and no one has contacted me at all. Blocked out this part of my schedule for nothing I guess. Good thing you don't pay ahead of time. 0/5 absolutely do not use this company, go elsewhere. read more

Awesome company and workmanship! Even during the busy holidays, I was able to get an appointment in a reasonable period of time. The owner answered the phone and booked the appointment. He was very pleasant and the price was quite acceptable and less than other places with similar good reviews. Nick was the individual who did the car cleaning, polishing, etc. What an amazing job he did! Not only that, Nick was pleasant and professional. And the best thing-my 2019 black 4-Runner looks new. All in all, I recommend this company without hesitation. read more

WashMyCar - 2019 Toyota 4-Runner like new! - Auto Detailing Near Me - Chandler, Arizona

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Nick at Washmycar did a great job. No streaks on my windows, super detailed inside. Tires dressed !! I have a dark car so everything shows , I'll use Nick every time. Excellent job read more

Very very thorough and hard working, worth every penny. I have two dogs so my car was extra dirty and I let them know ahead of time that it had pet hair. They were able to get all the hair out of my seats which is a big feat since I've tried myself and it's not easy. I will definitely hire them again!! read more

Not worth the money. Car was still dirty when Greg just left without saying he was done so we could walk it afterwards. Just sent a text stating the keys were left in the car. He left grime and tire shine on the driveway. We called him to come back to clean the driveway and he refused. He also refused to come back to get the dirt and water spots left on the car unless we paid more money. I was referred to Greg by his cousin so I surely expected more. Don't waste your money on this company. read more

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I didnt hire these guys and probably never will now, I was driving to work down Gilbert on 4/12/22 at around 7:45am and one of the vehicles for this company tried to almost run me off the road. We were passing a school and I was in the left most lane and they were in the middle lane and they didnt even blinker or anything, almost hit me. When i honked all they did was flip me off through the side mirror. I understand its the morning but youre driving a company vehicle. 3NA9ADA was the license plate. read more

I made an appointment for "wash my car" to do a clean and detail on my car while I was at work. I was able to make the appointment online, and the company sent me a few reminders. Justin showed up exactly on time, and did the most careful and thorough clean and detail I have ever seen. He was professional and courteous and took his time making sure to do the job right. I can honestly say my 3 year old car looks better than brand new. Online appointment was a breeze, the cost is comparable to what I would have paid at a free standing car wash- but they came to me, and the final product was absolutely perfect. I highly recommend this company! Thanks so much Justin! read more

WashMyCar - Auto Detailing Near Me - Chandler, Arizona

I honestly struggled w/ this review & its rating. I went from a 4 to a 3 then a 2, but I admit the fluctuation was more reactional than logical. After exchanging e-mails w/ Zach regarding my concerns, & thinking things through, I really could not, in good conscience, give WashMyCar anything but a 4-star. The sole purpose for me was the removal of the stains on my upholstery. My car is 14 years old & has been through years of abuse from hiking & rock climbing & other outdoor activities. Despite my residence being outside of the service area, Zach was quick to respond to my inquiry & willing to work w/ me on setting up a location for the detailing. The young guy who showed up to provide the service, Nick, was quite spectacular. He was extremely polite & funny, & (I think) appreciative of me parking in the shade (service was done a month or so ago) & of my offer to buy him something from AZ Chimney Cakes. (He was servicing the car at the Cinemark on Dobson & Rio Salado, while I was at a movie.) Upon first seeing the vehicle when he was done, I was astonished at how well it looked. The majority of the stains were gone & those that weren't at least were less visible. It wasn't until driving away, with the sun shining on areas more clearly, that I noticed a few items I wasn't particularly overjoyed about. If you see my pictures, the shelf in front of my gauges was not cleaned off, which was odd considering how well he cleaned out the side pocket doors & the drink holder. The other issue was the rear windshield. It looked like someone had spilled something on it; making it cloudy & splattered looking. As I had family visiting, I didn't take the time to do anything about the rear windshield until a couple weeks later. That's when my rating shot down to a 2-star. In my pics, you'll see the black gunk that came off when I tried to clean it, using a micro-fiber & water. When that didn't work, Windex didn't either; soap & water was only slightly better at cleaning it off. This is when I exchanged e-mails w/ Zach. Despite being on vacation w/ his family, he still responded quickly - and after some back & forth communications, we decided on a mutual resolution. Unfortunately, he didn't have any idea what that black crap was ... and my only thought was that the window tinting was degrading. Regardless of the two areas I was unhappy about, since the upholstery was superbly cleaned, I settled on the 4-star rating. You cannot deny their excellent work on that. Now I know that when I get any car detailed again, don't have a squirrel moment. I was so enamored w/ the upholstery, I failed to see the "bad" things. So next time I will look at EVERYTHING closely, and will move the car into the sun, checking it out from every angle, before driving away. :-) But again, for what I wanted done, WashMyCar did the job well & I would use them again. read more

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1500 miles of road tripping bugs and grime gone like magic and my Bronco looks brand new. Thanks for the attention to detail Nick! Great work! read more

I booked a full detail with the owner Zach. He wanted to start at 7am so I woke up early to accommodate his schedule and cleared everything out of the garage except for my car. I texted him the morning of to confirm the appointment.....and he no call no showed me. I first contacted him on June 28 and waited until July 11th for his first opening just to have him no show. Total waste of time. read more

Very Reliable and very hardworking individuals! Every time time i call them my car is ledt in dealer condition

I have to start this off with a few notable things. First, I'm personally wavering between a 3-4 star review, but my husband says 4 stars to be fair so that's what I'm doing. I also have to note that the guy who cleaned our car did say if we were unhappy they'd come back within 7 days. We weren't super happy after seeing the car in full sun (we let him work in our garage since it's so hot out) but also didn't want to try to fit it into our busy schedule to have someone at the house cleaning the car again. I ended up cleaning it a little bit myself to avoid looking at some annoyances daily. I just wanted to provide an alternate view to all the five star reviews because I feel like I can't be the ONLY one who was 100% satisfied. We had these guys out to wash our new to us car. We had bought it from Carvana and it had a bit of a musty smell and a few dirty spots inside the vehicle. Carvana had offered to reimburse us for the detail, otherwise we are generally the kind of people who just do everything ourselves. So I scheduled for washmycar.com to come out the day after the vehicle was delivered. We showed the guy (I feel bad pointing out names so he'll just be "the guy") a couple dirty spots on the inside of the windshield (tape from a label we removed and spray marks from someone previously cleaning, as far as I can tell), plus a couple white marks on the plastic of the vehicle, and noted the smell being our main concern. We said it probably wouldn't take him long to clean and hopefully it would be an easy job for him. He smelled the car and said he did notice the smell too and that since we had him booked for the long cleaning (eco3?) he'd throw in a shampoo to try and get the smell out. Definitely gave us a good impression there. When he finished (about an hour and a half later... Maybe hour and 45 min) the car smelled like shampoo, which is better than musty, for sure. We were inside tiling our bathroom while he was working so we were dirty and really couldn't crawl around inspecting the clean car so we quickly walked it, said it was fine, and paid/tipped him. The next day when we went to drive it somewhere we saw that he hadn't wiped one of the two spots on the front window and the spot that he had wiped still had tape residue. Plus, whatever rag he used to quickly wipe near the tape seriously just left water spots all over a sizeable section of the window. I broke out the Windex and fixed it myself, but I wasn't pleased. We noticed when walking the car that he had been unable to get the paint marks/scuffs off the exterior plastics which was fine because we've since tried and have been unable to as well. We also have noted that spots that were previously dirty or not wiped down, particularly the plastics on the inside of the vehicle, still were not wiped down. The smell inside the car also came back but we don't blame them for that because you never know when smells will or won't be easy to remove and the smell did decrease by half or so. Pretty much, I feel like we would have been equally as happy (if not more) if we just didn't bother with having anyone come out to clean the car. In all fairness, maybe if your car is trashed and not just slightly dirty, then the amount of cleaning will be worthwhile. I am still glad we tried to have a professional get the smell out and it did help a bit. Before he came out and did the work we were talking about scheduling our second vehicle to be cleaned by them too. Afterwards, we decided we'll just hand wash it ourselves. read more

I just moved to AZ from the midwest and I was looking to get a good detailing done to get all the travel bugs and grime off. The inside of my car needed some major attention as well. So, as always, I hopped on Yelp to look at some reviews of potential companies I could choose. I came accross WashMyCar, five stars, and they deserve it. Not only was it simple to set up an appointment online, but it was convient. (They washed my car while I was working!) Now let us talk about the individual who came and washed my car. Justin, you are such a nice gentlemen. He arrived right ontime, got my car keys and started to work. MY CAR LOOKS BRAND NEW! Thanks so much! : ) read more

Wonderful job on my car. I'm a mom and spent a lot of time in my car running the kids around. I needed a deep clean from crumbs and kids mess. They were on time and did a great job! It looks like new. I love that they come to me and the pricing is fair! Thanks guys! read more

We have never detailed the car since we bought it in 2006. Alan was great! He cleaned inside and out. The tire rims were corroded and he managed a miracle despite their condition! The cloth upholstery looks new! I would have them back frequently if I could afford it. Reasonable rates though! read more

WashMyCar - Auto Detailing Near Me - Chandler, Arizona

Nick let me know he was running a little behind, less than 20 minutes. He was very friendly and took his time on details. My parent's van looked great, they were very pleased. He cleaned up, put things back where he found them and even took time to wipe down my moms scooter and it's lift. We will definitely be using Wash My Car again. read more

So my fiancé and I just moved to arizona about a month ago and our cars were tore up. Adam came and cleaned and detailed both of our cars and they look brand new!!! We are so thrilled with the results and we are so thankful to Adam and Wash My Car for the incredible service. We cant wait to start our new life here with awesome looking cars. We will be using them again for sure! read more

The owner Zach is a very good person. We got our car detailed through his company. His employee didnt do a good job and didnt clean the trunk of my car. I emailed back and Zach came the next day to take care of it. At that time we realized that the battery of my other car was dead. Zach helped me to jump start the car using his car. All this while standing and working in 110 + hot weather. Zach and his employee did a very good job of detailing my car. They were punctual too. I would recommend him to my friends and family read more

Thank you Justin! This is the best car detail I have ever had. You can't beat the price, quality or customer service. I recommend this company to everyone. The convenience of them coming to your home is fantastic! My car looks brand new! read more

This business was amazing!!!! I was able to get a same day appointment (thank you). Justin was phenomenal at turning my car into a piece of art. He worked so hard at cleaning every nook and cranny. He got every stain and even the horrible smell out!!!! He deserves a raise! This was without a doubt the best car cleaning experience I've ever had and I'll be a repeat customer for life. Thank you. read more

Trevor did an amazing job with my car. Love how easy it was to book online, and was even able to get an appointment same day, in the comfort of my home. Trevor was very detailed in his work, my car is sparkling and smelling clean! He even had me do a look over when he finished to make sure I approved. Trevor did A+++ work. Highly recommend, and will be having him clean my cars monthly. read more

WashMyCar - Auto Detailing Near Me - Chandler, Arizona

I had a great experience with washmycar.com!!!! They go to your house and do the job right at your house! I was dredging having to drop off my car to a detail shop. :( because then I have to have someone follow me to drop and someone to go back to pick it up. :( So I basically watched TV us Andre was waxing, buffing and detailing the inside of my car!! I 100% WILL USE THEM AGAIN!!! Thanks again Andre!!! P.S. So anyone looking to use the service you should definitely request for Andre if he is available!! :) read more

I too found this service through a local Facebook page; I'm so pleased I tried them! I have a 2014 Veloster Turbo with matte paint. It can only be hand washed which gets old after awhile. Since it always has to be done at home, the interior isn't kept up as much as it should be. One visit from WashNyCar and my car looks like the day I brought it home! Stellar work, friendly customer service, and a great price for the amount of work put in. Highly recommend! read more

I just moved to AZ from WA so my car was filthy with road grime & bugs etc. Booked an appt on Fri for the upcoming Mon. He showed up right on time. Did a wash & hand wax. My car looks beautiful! Like brand new. Fantastic job & I'll use them again. read more

This car needed an extreme makeover! It was bad. After checking with other places and having some email conversation with the owner Trevor, I tried Washmycar. Wow is all I can say. It looks like a new car. Trevor and his team showed up early the next day and spent 3 hours getting this car looking showroom new. And the price was very reasonable. He charged exactly what he quoted too. Don't waste your time looking anywhere else. This guy is the real deal. read more

Wow. Wow. Wow. Arizona clean! I moved to Phoenix Monday with a car that had some east coast salt, road dirt and a healthy dose of dog hair from our four day road trip. Adam was superb. He drove right to our door (door to door service? how great is that!) and after plenty of elbow grease and attention to detail he made sure that my vehicle looked and smelled like new. He really went above and beyond. I will definitely use this service again and I recommend WashMyCar highly. read more

Adam was on time, polite, and very thorough! Only issue was he wore a Patriots hat, other than that, haha, extremely happy with washmycar and Adam and would use them again for my Prius and Van. Great prices and have occasional specials, and very professional! Highly Recommend, Great Job Adam and Thank You! read more

I'm very glad I found this service on the internet. It's very convenient to have someone come and wash your car in your place, and you don't have to drive and wait for two hours somewhere else. I got the eco detail. Justin came right on time, put all effort to make our car as clean as possible and spent over 2 hours trying to take those stains off while I was comfortably waiting in my home. Plus, the price is unbeatable! What else can you ask for? I highly recommend him to everyone! read more

Awesome find for me on yelp! Super easy to book appointments and really great staff who takes a lot of pride in their work! Very convenient for a busy working mom with two messy kids. read more

I am so impressed!!! I don't know if words can describe how happy and impressed I am. I have an older car but it has low mile so I keep it. It looks brand new! My seats were so dirty from the kids and dogs, my center console and vents had coffee stains from me and now it's like I just drove off the dealership lot. A very BIG THANK YOU to Adam!!! Your work is incredible, you're so kind and professional. I will definitely be back and HIGHLY recommend WashMyCar.com, ask for ADAM! Also it was super easy to book my appointment online. Easier than ordering a pizza...LOL read more

Wow! What incredible service. Adam is fast friendly and very professional. He had two minivans and two car seats to do and it all looked fantastic. He is one hard working guy. Thanks for coming to me and getting the job done right for a fair price. I will be signing up for regular service. read more

Great job overall on cleaning my two vehicles (Mustang and Explorer). Scheduling was easy, and the technician arrived early (called first to confirm that was OK). Our Explorer was more in need of a 'deep cleaning' inside and out, after many trips moving out of a house. It was super convenient having the vehicles serviced at our home, the pricing was fair for the level of service provided and comparable (if not better) than some of the drop-off car wash based companies we have used in the past. I would say the convenience factor is huge and I would use the service again, assuming the shine holds up as advertised based on the quality of the cleaning products. read more

Devin arrived on-time & had a great attitude. The price was competitive & he worked his a** off to make sure my Grand Cherokee was done right. Today was my first time using a mobile car washing service, & I'd definitely use this company again. Be sure to ask about a new customer discount. read more

Justin did an AMAZING job!!! I will never go to another carwash ever again. The detail and pride that they put into their work is outstanding! The small crevices that most car washes skim on, Justin did not miss! I also love that they come to my place of work and I'm not sitting at a car wash waiting for my car. read more

I can't say enough good about this company. They are amazing. I've used them in the past, and they always have done an excellent job, but they really outdid themselves this time. It started with a trip with my dogs to the vet. Well, one of them got sick on the way home, and to say the least, my car was a mess. I decided to contact Wash My Car; not sure if they would be able to get my seats clean as I tried the best I could to no avail. I emailed Wash My Car, and within probably 5 or 10 minutes, I received an email back. I explained what had happened, and the owner asked me to send him pictures of the seats so he could better assess the situation. He assured me he would be able to get the seats clean. I made an appointment online, which was so easy to do; I could choose what day and time worked best for me. On the day of the appointment, he sent me a text to let me know he was on his way. When he was finished with the car, I went out to look, still not expecting what to find. Not only did the exterior of the car look great, but the interior looked brand new (and I have an older car). I was utterly amazed. Throughout the process, Zach was not only professional but personable as well. Fantastic job and service. I highly recommend Wash My Car. read more

I was returning my lease so needed to have my car cleaned and presentable, trying to make sure they don't get you with excessive wear charges, so I called in for an appointment. I was happy to see that there was an opening the very next day, so I scheduled the basic with a couple of small add-ons, which is still very well priced. Justin showed up fully equipped! I just gave him my keys and he got to work. Justin went above and beyond in making sure that everything was cleaned to perfection. I mean, he steam cleaned the engine, and even cleaned the tail pipes in my WRX and looked better than when I got it new three years ago. I honestly started thinking about keeping it! I will for sure be using this company again and will recommend to my friends. read more

I booked this company after seeing a post on a Chandler Facebook page. They showed up at my house on time as well as texting me beforehand to make sure I still wanted my car cleaned on a windy cloudy day. They were here for about an hour and a half. My car was super clean, smelled nice, and all of the dog hair in the backseat is gone. I have a very fluffy dog that goes on car rides with me all the time. When I take my car to a car wash, they can never get the dog hairs out. I was very pleased with the service and will definitely use them again. It is such a nice thing to not leave your house to sit and wait for your car to be done. Highly recommended! read more

After traveling cross country and back within a two week time span, my car needed all the help in the world to tackle the bug guts. Zach was on-time to my home and did a fantastic job in detailing my car. My car looks and smells brand new. Wash My Car's prices are very reasonable and the quality is excellent. read more