Randi at The Time Shop knows his stuff. Polite and knowledgeable…read more My problem cuckoo was fixed in no time and the price was right. Its a tiny cuckoo but I missed it when it wasnt working. Now it works like a charm. John LaBarca

These folks have disappointed me twice and I finally decided to write a review. Most recently they…read moretold me that my watch needed an overhaul of $380. I went to another jeweler for a second opinion and i am embarrassed to report that I had forgotten that the watch was wound by motion and since I had not worn it for years I need to simply put put it on for a while! The other issue was an overhaul that they did do on my watch $400+ and then it started eating batteries every 18 months or so. (The previous battery lasted 6 years+). When I asked them about it they said that that 18 months was normal for that watch. I took it to another watch repair place and they said it didn't appear to have been overhauled and that for $180 they would do it. I paid again and now the battery has 3 years on it no problem.

Eric helped me out when I needed a strap put on a submariner. He was pleasant and his work was very…read morediligent, no scratches or scuffs made to watch during his repair. He did careful work while only taking a few minutes to complete the job. I will be going back to him for my future jobs. Thank you Eric!

Good work, trusted merchant, quick turnaround, reasonable pricing. I highly recommend!…read more Eric not only replaced my watch battery and repaired a sentimental costume ring (that two other jewelers refused to look at because of low value), he replaced three missing diamond stones my in my wedding band! Located between Home Goods and Marshall's in Gateway Plaza, Patchogue. Call first as Eric is not always there: 631-629-5393

Time Source Jewelers is our go to place for watch repair! We always get acknowledged with a…read morefriendly greeting. Today we needed a battery replacement in a wrist watch, not only was that done in under 30min, the crystal was reset and the face cleaned of dust that accumulated (it was serviced in the past with problems and took over 3 weeks). This is our go to shop for all our timepieces. I highly recommend this business.

First of all, I cannot believe ANYONE (past review) would consider anyone at Time Source to be…read more"condescending and rude". This is one of the most down to earth, friendly, helpful businesses I've encountered in years and a very FIRST in a Jewelry store dealing in top end watches!! After a lot of research, I always found myself feeling "unworthy" of even entering a Rolex dealership because I am not rich and don't usually buy luxury items and it shows in everything about me. But, when I emailed Time Source to ask if they could service my husband's Rolex by a certain close date, Michael's tone in his response was very welcoming and sincere. I ended up emailing him back to find out if he could recommend a jeweler to repair a beloved ring of mine. He responded that they could take care of that, too. So, we met Michael and the rest of the staff today and what a fantastic experience. I told Michael that I really didn't have the budget to buy a new Rolex, but he still showed me watches--new and used--and I ended up buying one! He was so upfront. We talked about the pros and cons of new vs. used, superclones, and all kinds of things. Even when he asked me if I was Yankees or Mets and I said Mets, he was STILL nice to me! (ha ha). I learned so much and felt totally comfortable with my purchase. I HIGHLY recommend this wonderful shop. Oh, by the way, my e-mails to were answered after hours and on weekends, very quickly.

I found this jeweler in Smithtown while looking to create a ring. My grandfather was a jeweler and…read morehad made a beautiful pair of earrings for me years ago, unfortunately I lost one of the pair. I wanted to make a ring out of the remaining earring. This was about 4 years ago. Surge, the owner described exactly what I envisioned and made me a heartfelt piece. I recently went back as my ring needed a little repair. This time I also brought in a broken bracelet and asked that earrings be made out if it. Again, Surge did not disappoint. He even paid me for the pieces of gold leftover from the bracelet. I have two unique pieces from LI Gold Mine and will continue to bring my business there.

Brought in a watch to have a new battery installed. The new battery didn't help the watch to…read morefunction properly and so sadly it couldn't be repaired. In the process, though, Jill was very accomodating and so was the young man who was disappointed that he couldn't bring my watch back to life. So, I can't comment on their workmanship, but I can say they went the extra mile to be helpful.

This is the only place on Long Island I trust to service my watches. They did a "resurrection…read morerepair" on a Ulysse Nardin piece that two other watch repair 'experts" told me to scrap. I have also purchased two fine timepieces here and am very pleased with the service and value received. Louis Maddaloni himself is usually on site and treats all customers with warmth and respect. I have shopped in watch boutiques around the world and Maddaloni is on par with the best. All of the elegance with none of the snobby BS.Amazing to find such an establishment in a small shopping center on Long Island.

Our rings shine like sunshine on a perfect Sunday, and so did the service. Maddaloni Jewelers took…read moresuch great care of us, offering expertise, kindness, and quality you can trust. We're very happy with our experience.

I was looking for an engagement ring last year and Alex was super helpful in creating the unique…read moredesign. Great place to work with. Great price. The ring gets compliments everywhere.

Exceptional service from start to finish. The owner was warm, knowledgeable, and offered appraisal…read morerates well below competitors. He cleaned all ten of my pieces at no charge, they looked brand new and even gifted me a jewelry travel case after hearing I travel frequently. Genuine care, great value, and impeccable service. Highly recommend.

Needed to get my son's new watch straps adjusted to fit his wrist. They did it in 10 mins and we…read morewere very pleased with ensured that the fit was perfect.

stopped into see if they could size an expandable watch band . 15 minutes later it was done . great…read moreprice. Sylvia was very nice, fair and accommodating . non intimidating. great to deal with small local business.

If M can't fix it, no one can! I brought a watch to their store which was essentially a build kit…read moreI bought from overseas. It looks nice but the links were impossible to remove. I tried myself and actually broke some of my tools. M cut out the bad links and sized the watch for $21. I was prepared to spend way more given what a nightmare this project had themes into. She is highly skilled and deserves credit as the artisan she is!

Very helpful, reasonable and honest. Highly recommend. Trish is accommodating and listens to what…read moreyou want done.