Echoing similar sentiment, when I was pricing out an auto insurance policy. I was letting Josh know…read moreI was going with another provider he pushed back with "I just did all that work for nothing?!." I felt pressured to go with them. Finally when it did come time to move to another insurance provider they became unresponsive and unhelpful on cancelling my policy. They would not answer questions. They don't go to bat for their customers and advocate for them. Lacking professionalism and and only seem self-serving.

Lipstone has managed my Home & Auto for just over two years…read more However, this week I asked Josh to run a quote on a new rental property. I had a different agent (new acquaintance) run a quote, just to compare. I decided to go with the other company as the policy was a little better and less expensive. I emailed Josh to let him know, and things got awkward quickly! tl;dr If you get a quote from Josh, you'd better go with him or his feelings will get hurt (see email)! He stopped replying to me, by the way.

Mike Petilli of Apex-Cary Insurance Agency has been wonderful to work with. We have ALL of our…read moreInsurance with him. He is like family to us. We trust him and recommend him to everyone we know.

Mike Petilli is a trusted professional with the local knowledge we need our clients to receive when…read morepurchasing Homeowners and Car insurance. We always count on Mike to consult us on insurance situations and his accessibility is unmatched in this industry.

Lee Winters has always provided courteous, professional, and excellent service. He responds…read morepromptly to my emails and calls. Though obviously a busy man, he has never been impatient or short with me no matter how many questions I ask. The automated emails are not just marketing but actually provide good information and reminders. The year end review email read: "Everyone needs to do an insurance review to make sure they're not missing pieces of protection that could save their bacon." The review email provided a list of life changes that can mean an insurance change is needed. Very helpful! I have and will recommended Lee to others.

I've had a very positive experience with Lee Winters and Erie Insurance. Lee is always available…read moreand promptly replies to any questions related to my renter's or auto insurance.

Back in the Raleigh metro area after being away for six years and making the call to Anthony for…read morehome and auto coverage is one of the highest priorities we have right now! I've had a catastrophic loss when hurricane Fran swept through the Triangle and Anthony and State Farm handled that loss with the highest level of care and support possible! We've been customers ever since and will continue to be ever more!

Insurance companies are a very tough entity to review. Unless you've had a major claim and had…read moreexperiences to one side of the spectrum or the other the only thing you can really review is customer service and pricing. Up to this point I've never made a claim, lucky me, so I cannot review services I haven't utilized. Three stars for this company seems a little light so I'm edging towards 3 and a half. The customer service for this location has always been pleasant. Juanita was my latest service representative for this office and did a splendid job of communicating the details of swapping renter's insurance for a homeowner's insurance policy. I've been a member with State Farm for nearly 10 years and it's been the best deal I've been offered among the major insurance carriers I've researched. I'll likely continue using this agency and office while I live in this area. If I ever need to file a claim I will review again based upon my experience.

It is great working with Jason and his team. Always responsive and takes care of my business needs…read more HIGHLY recommend.

I was in contact with this company for a month before I needed my policies setup. The day I needed…read morethe policies to take affect (which they knew the date) I didn't hear a word from them. Called office several times and could not get anyone on the phone to take payment and set policies up. By the time they called me back I went with another company. After posting my initial review I was emailed twice This is the last email: Jason Smith 10:44 AM (12 hours ago) Pamela we called you multiple times. I saw all the emails from Karla to you as well. But guess what, we are human and arent perfect. Only Jesus was. We are going to make honest unintentional mistakes. Everyone does. Are you saying you never have? So why do you feel you need to punish someone or an agency for being human? Have you no mercy for people making mistakes? Does it really make you that bitter and angry to have to hurt them for not doing anything intentionally wrong? We dont make money unless we write policies, so obviously we do whatever we can to write as many as we can. It does us no good to quote someone and not write a policy. That being said, if we dropped the ball then thats on us and we lose a customer,it's ok, we can't write everyone and we will drop the ball from time to time. Losing them is on us. Thats no reason to punish someone or leave a bad review to hurt their business. What if it were your business and you had an employee make an honest mistake and the client bashed your business on the internet? How would you feel. If it makes you feel better at night to do that then leave the review as it is. I forgive you regardless of what you decide to do. Im glad you found a better rate also. Things work out, no reason to be bitter and hurt people more over things that aren't done intentionally. I hope you find some forgiveness in your heart one day as well. Have a good weekend. "

Great service by Steve. He was very helpful in transferring my insurance from out of state as well…read moreas saving me a lot on my monthly payment. Thanks!

Great rates, awesome service. I recommend checking them out for quotes on autos and home!read more

LOVE THEM! I don't even have a policy with them but I called today trying to get one and they…read moredidn't have an automated system so automatically 10/10, then after that was super quick and easy and they were super nice. Can already tell they will be amazing

I have been dealing with Farm Bureau for the past 5-6 weeks and it has been an incredibly…read morefrustrating experience so far. I was rear ended by a Farm Bureau policy holder and they do anything to make you say "fine, I give up" which is what they are expecting, most likely. My direct contact is Debra S. and she is impossible to reach out to and even worse at getting back to voice mails or messages. Under no circumstance do I recommend them nor would I ever want to be their client.

Thank you Rodney Vance for explaining all my coverage. My options and the situations that put the…read moredifferent scenarios in perspective. It was a pleasure and getting MORE coverage for LESS was the cherry on top of that sweet cake,

I spoke with Rodney on Friday about moving insurance carriers. He quoted me for auto which was…read moregonna save me about $75 a month. He called the next Wednesday to confirm the auto and home policies. He ended up saving me even more on my auto and brought my premiums for my home down. Call them! You will be glad you did!