1. Watchung Commons

    1. Watchung Commons

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    Watchung, NJ

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    Watchung Commons

    4.0 (1 review)

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    6 months ago

    Helpful 2
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    George's Appliance Service

    George's Appliance Service

    3.7
    (80 reviews)

    Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

    called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

    Drx Duct

    Drx Duct

    4.8
    (33 reviews)

    Everything went well . I called DRX Duct this morning I was…read moreso lucky that someone cancelled . I highly recommend them ! I don't usually write a review . I want you to know they are trustworthy and competent . They made it to my House this morning They were clean , efficient , helpful . It was a pleasure . They were knowledgeable. My husband is a contractor And they passed the test . My friend also recommended them highly . We are very happy!! Thank you DRX duct we appreciate good work . Amy and Paul Lewis South Orange NJ

    I called DRX to clean the chimney of my wood burning fireplace. I spoke with the the company and…read moretold them it was a single flue wood burning fireplace that was last cleaned a few years ago (2-3 years). They told me they could clean the chimney and we scheduled a session. The technicians called and arrived on time. They put down drop cloths and set up for the cleaning. All done very professionally. They started to do the cleaning which consisted of a large vacuum unit and compressed air. There were no brushes or other usual chimney cleaning equipment. The entire cleaning was done within the house. No one cleaned the chimney from the top. When I went to look at the cleaning I noticed there was still some evidence of creosote in the firebox. This is the reason I called them to do the chimney cleaning in the first place. I was told by the technician that they only do a Level 1 cleaning which is removing loose dirt and dust. (He showed me pictures of the work that was done and this level of dirt was removed). When I told him I was concerned about the creosote he said this was level 2 or 3 cleaning and they don't do this level of cleaning. I would need to find someone else to do this and they didn't have anyone to recommend. The technician said they can't tell the level of cleaning until they come out and most chimneys only need level 1. I said that when I book the appointment no one ever mentioned level of cleaning. I understood that the level of cleaning can't be assessed on a phone call. But, if this was known I might have made other arrangements. The owner did follow up with me later in the day to discuss the feedback I provided the technicians. I explained my concerns and he was gracious in understanding my perspective. Although there was the misunderstanding in the level of cleaning, the process was handled in a professional manner.

    Watchung Commons - localservices - Updated July 2026

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