FRE got our water leak fixed in less than a day! I was worried that there might be leak(s) in the…read moreslab portion of our house, but we learned that part of our leak was actually coming from a sneaky, leaky toilet. Once Jeff fixed the flapper and flow valve in one toilet, and we turned off the sneaky toilet, the leaks were gone! It was worth the time and money to get this fixed.

From the owner: FRE Plumbing Service Inc has been serving the citizens of Washington and surrounding counties…read morefull-time since 1993 with residential and commercial plumbing services. Jeff and Marie bringsa wealth of knowledge and experience to his customers since his start as a plumber's helper dating back to the late 1970s. FRE Plumbing Service Inc has continuously grown over the past 20 years having outgrown 2 previous shops and places of operation, to moving into our brand new shop facility in 2008 which we now occupy on Harding St. in Washington.FRE Plumbing prides itself in providing timely and responsible service to its customers. We answer calls 24 hours a day, return calls within 30 minutes of receiving the call, and try extremely hard to be on time and perform our plumbing repairs quickly and accurately. Our normal working hours are 8am to 5pm Monday through Friday. Weekend work can be scheduled in advance if needed however additional charges may apply for after-hours work.FRE Plumbing uses s

My toilet clogged on the morning the movers were coming with my stuff. Bob was able to come and…read moreclear the clog before they arrived.

No stars. Made appointment dates 3 different times and he NEVER shoiwed up nor called for any of…read morethem!

I would call this company for any plumbing issues! Even when the service I requested was outside…read moretheir scope, they worked hard to help me find one that could. It's the type of hometown company that prides itself on taking care of their customers and community!

Kaden did an amazing job. He explained everything to us in a way we could understand and stated the…read morenext steps. A fair price for a weekend call, with a scheduled return call as well. Update review 6/12/26. My initial experience was positive; Kaden diagnosed the source of the leak, which is the only reason I gave 1 star. However, when it came to repairing the shower, communication and professionalism were issues. 5/21/26: 2 workers came as stated to start the demo, and after assessing the size and removal of the shower material, I was told they would return on 5/26/26. Before leaving, one of the repairmen requested a payment but didn't provide an amount. I called the office while he was here to request an invoice so I could pay with my credit card. I never received it, and they were a no-show. I sent an email on 5/31/26 and received no response, but I knew it was read that same day based on the email tracking. My husband called on 6/4/26 anI was told that the repairman felt they couldn't handle the project and needed extra help, and that demo would start on 6/8/26 and be done within a week. Well, that never happened. 3 repairmen showed up on 6/8/26 and had no idea what was going on. My husband and son were told that the mo would start on 6/9/26, and it was another no-show. I then messaged on 6/9/26 to say that this business is unprofessional and that we no longer needed their services. I also questioned items on the initial invoice that weren't provided or needed.

Ben had a lot to figure out to clear my drains and did an excellent job. It brings a peace of mind…read moreto know you are able to shower and flush without worry.

A Harsh Lesson in Trust: Thousands Paid, Zero Relief from Delcor's Broken Promises. As someone who…read moreco-financed the HVAC installation with Delcor, I felt compelled to share my own perspective, because this ordeal hasn't just cost us money; it's cost us trust, time, and peace of mind. From the outset, we were sold a vision of reliability. A reputable company, a full-service experience, and the comfort of knowing our tenant would be taken care of. What we received instead was a dysfunctional unit from day one. Two weeks later, it's still not working--and not a single person at Delcor is stepping up to resolve the issue in any meaningful way. I'm not just speaking as a frustrated customer--I'm speaking as someone who tried to do everything right. We didn't go with a cut-rate contractor. We chose a well-known company and paid upfront for a full system. That trust was met with radio silence, departmental runarounds, and a shocking lack of urgency. Let me be clear: the unit had defects from the moment it was declared "installed." It leaked. It was missing critical components. And instead of taking accountability, Delcor has chosen delay over resolution. They continue to request final payment for a job that isn't done. Not working. Not livable. In the meantime, we had no choice but to spend more out of pocket for a temporary cooling solution--just so a human being wouldn't have to suffer in an unconditioned space during a heatwave. If you're thinking of hiring Delcor, ask yourself this: What happens if the install goes wrong? Who will pick up the phone? Who will stand by their work? Based on our experience, the answer is no one. This review isn't about venting--it's about warning. If you're looking for true end-to-end service, or a company that takes responsibility when things go south, I urge you to look elsewhere. The cost of choosing wrong goes far beyond dollars.

I am so pleased with the work Waterleaf plumbing did for us when they replaced our shower set. The…read morejob was complicated because they had to access the plumbing by cutting through a wall behind the shower. The end result is excellent. They did a very professional job at a fair price. I will never use any other plumber.

From the owner: Top-quality plumbing work is only a call away. Whether you need to replace a faulty fixture or take…read morecare of a major plumbing issue, the local plumbers from WaterLeaf Plumbing have what it takes to tackle your project. We can take on residential and commercial jobs in Jacksonville, New Bern, NC and up to 100 miles away.

Called bc i had no hot water, they came out same day. Ernest was the Best!!! Figured out exactly…read morewhere the power source was coming from , which was not an easy task ( as it definitely shouldnt be where it is) fixed the issue and even told us how to fix this issue in the future shoukd something happen. 5 stars from me!! And will definitely use them again if needed!!

I had National Waterheater replace my waterheater to the tankless. What a disaster. The man that…read moreserviced me was from Rocky Mount in 2021. I paid extra for them to run the lines correctly in order to get hot water to the back of my house as well as a line for logs and a grill. Well they left some of the connections loose under my house (my house could have blown up) and the grill line never ran. I had problem after problem I called this team back at least 6 times & after so many times and the problem still not fixed you get tired of talking to the person. Rinnai replaced the module and still did not work, then he said i must have the timer so I purchased the timer and still did not work. I gave up on these people as they were obviously clueless. I called in another company paid 360.00 for a diagnostic turns out this just means they call Rinnai and troubleshoot over the phone, some how NWH had the system hooked up wrong and I got hot water for 2 days. I am now 3 years into dealing with the same problem. We called Delcor this is the company you need to call they charge 130.00 to come out but please now this tech will not leave until your problem is 100 % certain it is resolved. He had this fixed in 2 hours yes he too was on the phone trouble shooting with Rinnai and turns out it was a connector not of Rinnai brand in the back of the house that was not working correctly. I will call DELCOR every time, I believe the techs name is Jeff who is also friendly with great work ethics. Do not waste your time with NWH.