Great service and prompt attention on short notice in busy season. Diagnosed the problem and…read moreinstalled new unit that works perfectly for our square footage.

My issue with this company has been the severe need for more communication between the front office…read moreand the technicians. Their workers showed up unannounced to begin the installation of a new HVAC unit in the property next door to me a day and a half later than I was told, without notice of when they would arrive. When they did arrive at the property, they just walked in and began working without notifying anyone that they were over there. After they had finished, they up and left without saying a word. I received a phone call the next morning asking if they were finished, and after paying I was told that an inspector would come to the property to ensure everything was installed correctly. They never showed. To be fair, I called the inspection company directly and ran into the same issue and eventually gave up trying to get them to come out, so I won't put this entirely on the fault of Service Plus. Lastly, after all of the work had been completed, I had to make several phone calls to the office to correct basic information on my final invoice. This company seems to do quality work, as I haven't had any issues with my new unit. However, they need to do a better job of communicating with their customers and handling things a bit more professionally.

Awesome service and super prompt response! Donald came out on the weekend within an hour of our…read morecall. He had our A/C working again within 1.5 hours. Thank you!

From the owner: Repairs and replacement units at reasonable rates and some of the best warranties on the market!read more

I had a complete HVAC system replaced in my Belhaven Condo. The Hvac work was seamless and when…read morean issue did arise it was handled with customer first professionalism. I would not consider anyone else.

From the owner: Call. We'll Cool You Off!…read more Advanced Air Solutions Systems Inc. provides Washington, NC and the surrounding areas with quality, professional heating and cooling services. We will install, maintain and repair your air conditioning and or heating system.And we perform the following services, among others: Residential service Commercial service Duct work Heating and cooling repair Replacement or change outs Heating and cooling repairWe service all makes and models. Our team of professionals is on call nights and weekends for emergencies and service calls. Whatever you need, we will be there to help you.Call us today for a free estimate!

I called Robeson Heating and Air in Washington, NC on a Monday for a general cleaning and checkout…read moreof our heat pump. They scheduled me for Wednesday after lunch. The technician called me just before noon on Wednesday and told me he'd arrive in 20 minutes. He arrived just when he said. He (Josh) did a great job. He was very thorough. He checked the refrigerant level and the starting capacitor and thoroughly cleaned the coils. Took maybe 45 minutes.

Stay away from this company. They installed an upstairs unit in our house. I had to call the owner…read moreof the company and fuss at him because it took so long for them to begin the installation process. It was improperly installed from the beginning. One of the first nights we used it, it cut off because it wasn't draining properly. Before that, the installers drilled the holes for the upstairs registers in wrong place. The workers denied that they did it! To be honest, the company did make that right. The holes were filled and a painter came in to touch up. A few times a week during the summer, I have to go upstairs and dry out the the area around the air handler in the attic. Attached are some photos of the sweating of the upstairs unit and the improperly drilled holes. I'll not be using them for anything else. We had to replace our downstairs unit this summer. Needless to say, we didn't use Robersons!

They arrived at my home within 20 minutes of me calling…read more they were able to get my unit up and running quickly and they were very kind to answer all my question.

Anderson's Heating & Air is the BEST H&A service company in this area. Smart, professional, prompt,…read moreefficient, friendly...the list of greatness goes on and on. Sam and Joe explained the entire service and repair process. No hidden costs. I appreciate this company's honest business policy. Anderson's is the GO-TO company. Watch out other HVAC companies...Anderson's success is going to make everyone else obsolete. Lindsey Smith

I really appreciate Little's honesty and the phone professionalism. They took the time to talk…read morethrough my issue asked the right questions, and gave clear, knowledgeable advice on what equipment needed to be replaced and the price. It's rare to find a company that prioritizes helping the customer over making a sale.. Those who say they didn't get priority business or a gave a poor review - it's because Little's are so much in demand as a genuine family business.. Little's does not want to desire to be a big box HVAC company. This is an old family business. They don't have the money and time to get around to take care of everybody in ENC so don't hate on them for being first come, first serve and quality. I happen to run circles in this conference and business and I will tell you that Little's is the favored and most respected by TRANE..

They replaced our new a/c & heating system in Bath. Prompt and neat. We have used them forever it…read moreseems like. We have had our cottage for 42 years.

We have been using Advance Mechanical for over 20 years for the performance of routine maintenance…read moreon our HVAC system. We were so satisfied with their honesty and integrity that in 2020, when it came time to replace our system we had them do the work. They come out twice a year to check the system to ensure that it's running properly and efficiently. I highly recommend this company for all your HVAC needs!

My AC unit started to cycle from cold to hot. On Saturday night, the unit stopped working. Call…read moreSunday morning and the weekend operator scheduled a technician to come by the house Sunday afternoon. The technician arrived around 1 pm. I described what was happening and he started to troubleshoot the issue. Kevin (the tech) continue to work on the unit over the next couple hours. He took his time to eliminate all variables to determine the root cause of the problem. Kevin explained each step he was trying to ensure I know what may be issue. He located the issue, but he did not have the part on the truck. Kevin explained that the part was not needed during the warm summer days, so he was able to bypass the issue without causing any damage to the unit so my family could have cool air over the holidays. On the next workday, Kevin returned with the needed part and corrected the issue. Many thanks to Kevin and his strong work ethic to ensure the customer was happy and cool during the hot summer days. Thank you Kevin.

Follow-up to previous review. Neighbor went under house to check on duct being down. Found a main…read moreduct down (see picture). Also has picture of 98.2 degree air coming out of duct (see picture). Heating system was working, duct was down. Don't condemn my heating system when your tech did not do the job I requested. New unit has been installed and all old ductwork under house is new. No thanks to you.

Dustin & Roberto spent a whole day swapping out lighting fixtures, adding a floor outlet & dimmer…read moreswitches! They are awesome - professional & friendly! Glenn's HVAC & Electric is unbelievably responsive! They do what they say they will do & give free estimates! They replaced out thermostat last week! That's how we found them. I had come to believe that good customer service is a thing of the past. At Glenn's it seems to be the very foundation of their business! If you need HVAC or electric work done, don't even bother to call anyone else! Glenn's got you!