We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

Be careful to watch the execution process aligned with contract. Bumpy ride to the final destinationread more

I recently had Rob Theisen out to have some foundation work done and called Rob and although he was…read morevery busy, he fit me in and did a wonderful job and so professional. At one point he texted me to let me know he was going to be a few minutes late and apologized for it. I was so amazed and grateful because I have never experienced such awesome communication from any service company. I highly recommend him and his company, and this is the first time I took the time to recommend a company.

I called for an estimate and the owner was on vacation with his family and still called back to…read moreaddress my concerns and answer my questions Highly recommend absolutely amazing and amazing customer service !

I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a…read morelarge void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.

I paid roughly in labor $900 an hour, In and out in 2 hours, pleasant people to talk with but to…read morehelp figure out my leak problem or walk through it with me in person did not happen, 9' crack repair and it leaks above the repair, worse than before, tried to get them to come out and view it in person, but they had me send pictures of the leaks and diagnose that, they did what they said they were going to do, but my problem was I wanted a company to work with me on figuring out a permanent solution. So, I'm moving on to another company.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

We called several companies for quotes for the crack in our basement wall. High & Dry were by far…read morethe most responsive, best priced, and could come fix it within 2 weeks. We are so glad we chose them!

My family had a very complex water intrusion issue on our home. After having an engineer design a…read moresolution they recommended that we include Crack Stoppers in the proposals for repair. I could not have been happier with our selection. The work that they did was complex, but they provided excellent communication and worked with the engineer to complete everything needed flawlessly. The basement is now 100% dry and no further issues occurred. I trust them with any other projects the future holds.

The service rep showed up on time and wore his mask the entire time while in my residence. No mark…read moreups and paid the amount he initially quoted me. Not one drop of water leaks through where the repair was done and had several downpours since the repair.

Two words that make every homeowner cringe are, "Wet basement"…read more It doesn't matter if it is inches deep or just minor seeping around the edges. It's still a major repair that needs immediate attention. It's better to do it, sooner than, later. My house has only a partial basement, the majority of it is finished crawl space. I have a laundry room upstairs, so all that is in my basement is the furnace and extensive shelving units for storage. With that being stated, I rarely have any need to go down into my basement. When I did venture down after one of the early spring down pours, I discovered I had an issue. It wasn't major, but I wanted it fixed before it became one. Again, being new to the RIverbend area, I reached out to friends and family for recommendations. Everyone of them said the same thing, "Midwest Basement". So it was a no-brainer on calling them to do the job. They came and gave me an estimate, explained what they would be doing and told me what I needed to move to make the work area more accessible. When scheduling a time, they were accommodating to my unique work schedule. Best of all, it was a smooth job and they completed the job faster and easier than anticipated. I could not have been happier with the work team. They were all very professional, friendly and respectful of my property. Their clean-up at the end of each day was impressive in itself. The weather has been dry since my work was completed, so I'm waiting for the next rain to really check things out. However, a friend who used them in the past, lived in his house for another 13 years after the work was completed and never had water again. I'm hoping for the same positive results. When: June 2, 2021 Why: Wet basement

Mom's basement had to have a ton of work done, i.e. waterproofing, etc. We went with Midwest…read moreBasement Tech and was so very impressed with the quality of work. The men who did the work were very friendly and very professional. I would highly recommend them to anyone who needs their basement/foundation repaired. Call Steve at 618-372-7077. Definitely a five star operation.

Responded promptly for the service i was searching for and gave me pricing right away and that is…read morewhat i wanted.

From the owner: 20 years experience in the waterproofing and drainage field. Starting my own business and looking…read morefor leads . Ive completed hundreds of jobsin the st.louis are and Im very experienced and knowledgeable in this feild . Im a hard worker and im neat and organized and I can help you with any size project thanks . Sincerely, Keith,D Norman

Ronnie A Took the time to explain his work and I feel great…read moreabout the job he did, kind and knowledgeable. Would highly recommend Ronnie!

Just had annual service visit. Basement has been dry ever since installation. Haven't had service…read moresince installation in 2024, but everything looks brand new! Service specialist was Ronnie - he was thorough, informative, and professional.

I recently had water in my basement so I contacted 3 vendors and Quality Waterproofing was one of…read morethe vendors. Bill R. came to my house 2 days later. Two days later on May 16 I received his bid via email. I replied to his email with 5-6 questions on May 17. I text Bill R. letting him know I replied to his email. He replied that he will need to talk to his manager and he'll get back with me. Today is May 30 and I still haven't received a response. Needless to say they aren't earning my business nor will they ever have the opportunity to earn my business. The other 2 vendors responded quickly to all my questions. BEWARE of Quality Waterproofing.

This company is top of the line . They are professional ,timely , efficient…read more 4 years after installing our sump pump we had an issue with the city line and Quality Waterproofing ( Andrew Timp) was very helpful and even checked on us the following day . I would highly recommend recommend this company Brad Norman