I recently had Rob Theisen out to have some foundation work done and called Rob and although he was…read morevery busy, he fit me in and did a wonderful job and so professional. At one point he texted me to let me know he was going to be a few minutes late and apologized for it. I was so amazed and grateful because I have never experienced such awesome communication from any service company. I highly recommend him and his company, and this is the first time I took the time to recommend a company.

I called for an estimate and the owner was on vacation with his family and still called back to…read moreaddress my concerns and answer my questions Highly recommend absolutely amazing and amazing customer service !

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

We called several companies for quotes for the crack in our basement wall. High & Dry were by far…read morethe most responsive, best priced, and could come fix it within 2 weeks. We are so glad we chose them!

We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

We used Perma Jack 10 years ago to fix two foundation walls and waterproofing. So when we…read moreencountered an issue with a third foundation wall, we didn't hesitate to call Perma Jack to help fix this problem as well. Their teams did an excellent job not only on my basement, but you couldn't even tell that they had to dig large holes in my front yard to anchor my foundation wall. The lawn was repaired so well I could barely tell where they dug. All of their staff were professional, on time, and cleaned up when the job was complete. We are very happy with their work.

Derek Sprinz and Greg Harvey were punctual, professional and thorough. I had a chip in the cement…read morein my driveway that wasn't part of the estimate. They went the extra mile to address it for me.

great company! Very responsive and helpful. They answered all of my questions with understanding…read moreand knowledge. highly recommend !

My family had a very complex water intrusion issue on our home. After having an engineer design a…read moresolution they recommended that we include Crack Stoppers in the proposals for repair. I could not have been happier with our selection. The work that they did was complex, but they provided excellent communication and worked with the engineer to complete everything needed flawlessly. The basement is now 100% dry and no further issues occurred. I trust them with any other projects the future holds.

The service rep showed up on time and wore his mask the entire time while in my residence. No mark…read moreups and paid the amount he initially quoted me. Not one drop of water leaks through where the repair was done and had several downpours since the repair.

If you are having troubles with anything structural, look no farther. Stratum Structural Systems,…read moreand Matt Wittman are who you want to work with. Matt was knowledgeable, kind and took the time to explain what we needed and help us through the process of being able to fix it. I recommend this company 100%!!

Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

We had a challenging basement and from the start I appreciated how clearly the options were…read morepresented and that the solutions were checked and approved by an engineer and the product manufacturer. Price was fair and reasonable, and they were interested in fixing the problem not just selling me the highest priced project. We had a few scheduling delays but communication was clear and open. I would recommend Jet Foundation Repair and will use them again in the future if more needs arise.

They did an amazing job! My house had significant foundation issues that needed urgent repairs…read more The unstable foundation was causing the house to shift, leading to cracks in the walls. After the team came and fixed the foundation, all of those problems were resolved. The house is now stable, with no more cracks or shifting and we haven't had any issues since!!

Two words that make every homeowner cringe are, "Wet basement"…read more It doesn't matter if it is inches deep or just minor seeping around the edges. It's still a major repair that needs immediate attention. It's better to do it, sooner than, later. My house has only a partial basement, the majority of it is finished crawl space. I have a laundry room upstairs, so all that is in my basement is the furnace and extensive shelving units for storage. With that being stated, I rarely have any need to go down into my basement. When I did venture down after one of the early spring down pours, I discovered I had an issue. It wasn't major, but I wanted it fixed before it became one. Again, being new to the RIverbend area, I reached out to friends and family for recommendations. Everyone of them said the same thing, "Midwest Basement". So it was a no-brainer on calling them to do the job. They came and gave me an estimate, explained what they would be doing and told me what I needed to move to make the work area more accessible. When scheduling a time, they were accommodating to my unique work schedule. Best of all, it was a smooth job and they completed the job faster and easier than anticipated. I could not have been happier with the work team. They were all very professional, friendly and respectful of my property. Their clean-up at the end of each day was impressive in itself. The weather has been dry since my work was completed, so I'm waiting for the next rain to really check things out. However, a friend who used them in the past, lived in his house for another 13 years after the work was completed and never had water again. I'm hoping for the same positive results. When: June 2, 2021 Why: Wet basement

Mom's basement had to have a ton of work done, i.e. waterproofing, etc. We went with Midwest…read moreBasement Tech and was so very impressed with the quality of work. The men who did the work were very friendly and very professional. I would highly recommend them to anyone who needs their basement/foundation repaired. Call Steve at 618-372-7077. Definitely a five star operation.

Nick was very knowledgeable and did a great job tuckpointing our historic brick home. We will…read moredefinitely be using again for our stone foundation.

From the owner: 20 years experience! Small locally owned businessread more

I have used Helitech on two separate occasions and both times they have been fantastic experiences!…read moreJake was my first sales guy for a constantly leaking basement. We had other companies out quoting us for 1,000s more to do extensively more work, but we were guessing that some grade work and a sump pump install would do the trick. Jake agreed and was super patient during my busy time at work. He stayed in touch and made it easy to get the work done. Their tech did a great job in a timely fashion and after 2 years the basement has not leaked again! At another property we had a foundation crack and water started getting in. Andrew was the sales guy this time and again was fantastic! He came by and gave a price on the spot and we booked it right then. The work was done today by Melvin who called on his way. He was right on time and was great on the job. He was so thorough and gave updates so we knew he would be done. The whole team at Helitech did a great job scheduling a tough job since we had to have prep work done beforehand, as it was a scheduling nightmare and their team did great. Great price, GREAT service = happy customers.

Met with them...great salesperson...gave me the confidence that they could take care of my job…read more Very knowledgeable and fast service. Highly recommend!