Yep, in a previous job. I had *that* job (other duties as assigned) of stocking the company water…read morecooler. At times I would go by the store itself and the nice guys there would put the 5 gallon (I think it was) jugs of water in my car for me. We would put the back seat seatbelts around each jug to ensure they didn't roll around and perhaps bust open. The receptionist was always sweet, and talkative and she grew up with my stepdaughter. We always enjoyed a brief chat in person or shared cellphone pictures. Other times, at two locations, Crystal Mountain would deliver. (It was up to me, both options are available) and every driver was friendly, courteous, and would goabove and beyond to help me schlep the jugs to the second floor. We were cash clients so I cannot attest to their billing department. It was always a nice treat to "sneak off" early some days to drop by their office on my way home, load up, and then offload (with the help of a kind coworker) and refill the company cooler the next day. :) Crystal Mountain was always a pleasant experience for me! (Even though, between you and me, I'm glad I no longer work at that company, and no longer have this additional duty as required.) :-D

Been a customer for over a year and they have missed several deliveries despite calling the day…read morebefore to confirm. They don't make the effort to let you know of a miss delivery and neglect to notify you that they will not be there. Customer service/support is not a key area of focus - clearly

Al & Peggy are some of the most genuine and heartfelt people you'll meet. I live on the road and I…read morewalked into their shop because it was next to a restaurant. I ended up staying for 2 hours just to chat about life. If you are anywhere near here just pop in for the vibes.

This shop with its amazing owners and wonderful mission was a highlight in my visit to Birmingham!…read moreNot only did I pick up a couple of great t-shirts at an amazing price, chutneys also get to pick out a free book with every purchase. The free hugs and great kindness were added bonuses to a fabulous experience!