I don't what that one star review was about below where the person claims that they were discriminated against because they are Asian, but my wife is "Asian," and I am white, for what all that is worth... (race doesn't matter at all to us) and neither of us EVER had any complaints or problems at this store. In fact, (I am in a wheelchair) the guy that always helps us is SUPER NICE. He always helps me load my van with water. What I think is, generally IF you treat a person with respect and particularly if you are nice and have a nice tone of voice and facial expressions, you will usually get great service. Probably that person below was irritated that the machine took his money, and he or she had some sort of aggressive disposition manifested to the guy who was already helping someone. Folks, you have to wait your turn. My parents taught me that when I was FOUR. And no one likes to be snarled at. I don't even like it when pet dogs do that to me at peoples' homes. (Case in point - a little snarling Chihuahua lol) I will say another good thing about this store. One time when I was there buying a lot of water, when I went to pay, my card was declined. I didn't have enough cash money on me to pay, so he told me to pay him next time. How nice! You don't see that very often, particularly if your debit card is declined. :) So I went out of my way to come back that day and pay him what I owed him. He looked happy and surprised (lol) when I returned with the money. What's my point? It is this. I have NEVER had a problem at this store and we come frequently. Even the CUSTOMERS there are nice and offer to help me with my carts. The wheelchair probably has a lot to do with all that, but still, people, please think twice before you rag on a business here on yelp for next to nothing. People read these reviews and it DOES affect a business's livelihood. Everybody seems to want to get even now days and many times this is sometimes true because of little, trivial things. Let it go, I say... life is short and God is watching us all. P.S. - Btw... we never got diarrhea from their water or any water here in the U.S.. read more

5 stars all the way! Great management, friendly and helpful staff, Delicious and Great tasting water and excellent service. My new goto place for fresh, healthy and delicious water for the whole family! Highly recommend you give them a try! read more

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Best place to re-fill my 5-gallon bottles for alkaline water. Friendly staff. I recommend them.

I love waterboy, I have been coming for years and have always been service by the same two people and they have always been careful with how they handle and touch my water jugs. On Monday I went in around 5 pm and there was a new guy, first the new guy proceeds to remove the lid from the jug but when he takes off the lid he touch's the inside part of the lid and then he grabs the jug by the throat and the handle. When he was done he proceeds to grab the throat of my jug and pushes it, he then grabs the lid and try's to put it on but he puts his fingers all in the jug. I feel like that was all unsanitary, I have not use the water jug that he put his hands in. I might just throw the whole jug away because I don't know what this man was touching before he touched the water jugs. read more

I'm a resident of Pasadena and I own my own Solar Panel cleaning company and I get my spot free water here. my clients love the outcome! also works good for soft washing and window cleaning. read more

The only place I'll get my water!!!!!!!! 30 cents per gallon. I come every week to refill two five gallon jugs. They high pressure rinse the bottles before refilling. Water is fresh and doesn't have a weird taste like some other water places. They close at 7pm but they have a self service water machine outside that can be accessed anytime for 25 cents per gallon. Sometimes I get off work too late and can't make it before closing and use that machine. It's the same water but I don't get my bottle pressure rinsed. Love Water Boy! read more

Just went in yesterday for the first time! The staff was super nice and helpful!! Super convenient they have a water dispenser outside. You save 5 cents per gallon if you fill up outside. Love that they have alkaline water as in option! The prices are great! Definitely will be going back! read more

One of my staff members donated a water cooler to our faculty lounge, prompting us to consider the hydration needs of the staff. When I was a kid, nobody carried little bottles of water around... You had a drink of water in the morning, maybe a trip or two to the water fountain, and a big glass of water before you went to bed. Now, it seems that humans will turn to dust and blow away (oops... SPOILER ALERT) if they don't drink water every three minutes. Anyway, we ordered a water service, which averaged about eight bucks a bottle... probably not bad for 5 gallons of good clean filtered municipal water, but a little steep for a group of teachers on staff who were cameling their way through 30 gallons of water a week! After a couple of months, we canceled the service, but a few BPA free bottles, and started going to Waterboy. A 5 gallon refill is $1.50, and that includes a quick rinse out of the bottle, and minimal chitchat with the worker. with multiple filling stations, the whole process... Not counting drive time... Takes about five minutes. We are effectively paying 1/5 of the cost of delivery service, and with the half mile drive to and from the place, it's worth it to me. There are a few water appliances for sale in the store, and alkaline water is one dollar per gallon if you're into that sort of thing. Me? I get in, get out, and take the bottles back to school, where my thirsty staff and I fill our Yetis and Nalgenes with wreckless abandon for a fraction of the cost of delivery. As an aside, I put 20 gallons of water in my garage as part of my earthquake kit. Even though they have been saying the big one is coming for 30 or 40 years now, it's a six dollar insurance policy that will have a few days worth of water to cook and drink. Probably not a bad idea for you, too.... at least if you're one of my SoCal pals. read more

I want to begin saying I am asian (and I'll leave it at that). We (my mom and dad) came here to buy water for the first time, and the machine ate our 30¢.Very minor thing. But I notice right when we walked in to say hi (as a friendly gesture), before telling him, he ignored us and talked to the other guy that walks in who's also Hispanic - like him. Still completely ignoring us. We politely tell him we put in 30 cents, and water isn't coming out. He continues ignoring us. The other customer who seems to frequent there, kindly comes out to help us figure it out. That's when the owner comes out and says we didn't put in money. We said we did (and it's just 30 cents, we wouldn't try to con him). But he kept saying we didn't put in 30 cents and it's just 30 cents. We said yes it's 30 cents, which is why it's not about the money. After he goes in and gets 30 cents putting it in saying that we just didn't want to put in 30 cents for water. And then proceeds to say "whatever you just want free water get your free water." That's INSULTING. So I told him it's just 30 cents, we would not con 30 cents. I told him why don't he take a look at his camera if he has one, because he clearly doesn't believe us. That's when he decides to walk in the store to ignore us - but not before saying whatever just get your water. When I took a pic of him he gets upset and brings his phone back out to record us. I knew better than to try and argue so that he can spin the story however way he wants. It's the principal of the matter, and it was WRONG how he insulted us. read more

Excellent source for high pH alkaline water. Friendly service and good prices. Store is immaculate as well.

Only positive things to say about this place. Tired of paying $20 every month for bottle delivery from companies like Arrowhead? You pay $1.75 for a 5 gallon fill of RO water here (and they actually fill to the top). The water quality and taste are good, not great. The RO water is still just highly filtered municipal water. Arrowhead delivery has just become too expensive for me to continue. I use this water for hydration, for cooking, for beverages (tea, powdered Gatorade, and powdered energy drinks), and as a bedtime water. When I want to enjoy a premium water, I drink Fiji or Evian. On average, I fill up two 5-gallon jugs every 2 weeks. Having the after hours fill is handy as well. I do not trust filling at Primo Water Fill Stations because of how inconsistently they check and clean their filters. read more

The place is never packed , Always great service ! Rinse Bottles before fill and prices are great ! Social distance is enforced ! Place is kept clean ! Must wear a mask . read more

Very knowledgeable about water. Good price. Not crazy about them closing early because you do not have a choice of what kind of water outside. Also would be nice if the had straight distilled. read more

I'm so happy I found this place. I have a berkey water filter system and the filters are sold out and have been for months. I was looking for a place to get affordable reverse osmosis water or alkaline and found this place!! The owner is so knowledgeable about water and walked me through all the different gallon bottles and which ones he recommended. The water tastes AMAZING and is so affordable! Highly recommend this place if you care about the water you put into your body (which you should!) read more

Waterboy - My new 5 gallon bottle and pump! - Water Purification Services Near Me - Monrovia, California

Although summer is still over a month away, you can count on Cali's beautiful weather to keep you sweating year round. Decided to check this place out after seeing their reviews, and I must say it was a pleasant experience. I was helped out by a guy named Shake, very friendly and professional. I haven't tried the alkaline water yet but I am sure it will taste amazing. Oh! and I am happy that it is close by Trader Joe's, I can refill on groceries and water at a time. Ps. Remember to practice gratitude each day to help guide you towards the path of happiness. Thanks for reading this... (o: read more

By far the best alkaline water I've ever tried. The owner was very nice and helpful. I'm so happy I found this store.

I discovered this place through a friend 4 years ago for Alkaline water and they have the best price compare to other places I have been to. Shake the owner is the nicest guy and all his staff rinse your bottle and the service the best. read more

I got diarrhea everytime i drink the water. I didnt realize until i test the water.The water is red when i test it (48 ppm). I test it in the front of the employee so he can see it.Im a customer who comes twice a week. Never happen before.but the employee ask me to call the boss.he dont even know the phone number.bad service from old guy.he not even say sorry.he accused my gallon causing the water become 48ppm. read more

$1/gallon of what they advertised as alkaline water is not worth it since it's not really alkaline water. I tested the pH using pH strips and they read at 6.5, which is not alkaline! :/ disappointed read more

Waterboy - pH results show 6.0-6.5. Alkaline should be between 7-8 - Water Purification Services Near Me - Monrovia, California

Good service. Don't know the name of the guys that work here but been here a couple of times. Always been easy. Quick service and they provide caps for the gallons. read more

Great water. Great service. Great prices. Offers in store service or 24 hr self service. Great local company.

I love the water at this store and the price is great! I like how they have water service outside when the store is closed. I love the alkaline water as well! This place also has the best customer service! I have worked in customer services, so customer service is very important to me. Highly recommend this place! read more

I love alkaline water but it's really expensive to buy by the bottle at the market (Essentia is my go-to). Luckily I found a shop that sells it for only $1 per gallon! The nice thing even though I wash them after each use, this place will give it a quick rinse before refilling. The only down side is that unlike some other places it isn't self-serve. The gallon bottles fill up fast so it's not a big deal. I'll definitely be back. read more

Dropped in because I was in the area and was looking to switch to a cheaper alternative from delivery to buy purified water but saw that they had alkaline water and decided to give it a try. Can't beat the price and it tastes great. Wish I lived closer then I could be a regular read more

First time getting water here. Place is very clean, great customer service and I also like the fact that they have snacks for sale such as ice cream, beverages and candies. Also I like the fact the guy there actually fills up your water for you other places don't do it. Prices wise is $ 1.50 but it is worth it. read more

I am giving this place five star because the girl the gave the one star review was rude and didn't even consider if the store owner had some emergency things to attend to. It's a water store and he closes whenever he like. Take your business somewhere else if you are gonna bi*ch about it. The water machine works fine outside too. Don't know why understand why she said it barely function lol This place is cheap, fast and the water quality is good. read more

Bought a 5 gallon jug, stand, and bowl from here. My fiancé and I go here regularly to refill our jug and the guy always rinses it out. He is always friendly and always says thank you. He defiantly has our business read more

The water here tastes great! The filtration process that they use is fantastic. The price is reasonable as well.

I always get alkaline water here since it tastes soooo good and sweet that now I just can't go back to regular water. They have all sizes/kinds of water bottles and water related items so it was easy to get one and fill water at one-stop. Nothing important, but I kinda think it is amazing that the fridged soda can is only 75-85cents so I always grab one. read more

I don't usually leave reviews since I don't remember to, but after seeing the previous unfair review, I decided to leave this one because I've been coming here for a while, even though I don't live close by. First of all, the last review seems suspicious just from the content and why would you still be thirsty after drinking water? Maybe drink more water then? Either way, love their Alkaline water. It's really affordable, and they test it on request which a lot of places don't. A business that does that has my vote. Parking isn't that great, but the water makes up for it. read more

I live kind of far but it's worth it for me since it's on the way back from work and it's the cheapest Alkaline water I could find but still tastes great. read more

I Read other reviews on this place and thought I gave it a try. The area is a bit ghetto next to the the other big nice shopping center across the street. I felt their water wasn't that good. I was still thirsty after drinking the Alkaline water. That wasn't what I was expecting. Will be going back to my usual Alka Pi Water store in OC or other cities. It's more but it's so worth it. Their filtration system is amazing next to the this and a few others. read more

Great friendly place. Prices can't be beat. 30 cents a gallon! Fresh clean filtered water. They sell water, bottles in various sizes, water pumps and stands and coolers. Plus pet bowls and ice. Ice is 1.99 a bag. read more

I like this water store. It lo look like every water store I went to, but the owner is super friendly and gives me fast service. Kudo water boy. read more

They now sell Alkaline Water for a very affordable price, $1 per gallon (other stores sell for $1.50). pH was 9 last time they checked it for me at the store, tastes great as well. Definitely better and cheaper than purchasing at the grocery store. Also noticed the new updated vending machine outside. Longtime customer for good reason! read more

Came here for Purified water and it seemed a little expensive at 30cents a gallon but when the worker told me they rinse it with the same water it sounded like it good deal. Also found out they sell Alkaline water. I'll try that next time. Their purified water tasted great too. Will be back. read more