Masseuse would not let me leave until I tipped her more. My tip was perfectly appropriate for the service and length that was provided. She said "I massaged you really good" and shook her head until I gave her double the amount. Ridiculous. I've been coming here for over 6 years. I had not had her before. read more

We offered 20% tip and they demanded $20 per person and immediately said "we work hard we deserve more". Ridiculous, talk to your managers about that not your customers. You don't demand more tips. Period. Hope you enjoyed the one payment from us because we're never coming back, learn some customer service. read more

I don't typically leave reviews unless I'm either really impressed or really treated like crap. This place used to be a cool spot, but me and My Wife went yesterday for a massage and during my massage, I told the lady that a little bit rougher would be OK But during the massage, she'll literally was going so hard I was being shaken off the table and whenever I was in a lot of pain and they knew that they would start laughing amongst the two of them. Almost intentionally like they were trying to hurt me. After that, we went to tip them and we told them an amount that we felt was ok and they literally said "no that's not enough" charged us what they thought was fine and wouldn't hand our card back until we signed the receipt Ridiculous read more

This was the worst a craziest massage. Massage starts but within minutes the girl leaves for so long that I got dressed to leave. She promised extra time but after a few minutes she is yelling and fighting with another woman. I asked if I could have a massage with no yelling..but no. I finally told her to stop, got dressed and got a refund. Most unprofessional place I have ever been to! read more

I previously reviewed this place and gave it a great review. But the last 2 times I've been here the massage has been mediocre and they DEMAND a $20 tip! I got a 1 hour massage, the fee was $55, charged $3 for credit card payment and told me she was adding the tip to credit card. I told her I would give a cash tip, she said "we ask 20 dollar tip". I proceeded to tell her that I, the costumer decide how much tip I want to give, mind you I never tip less than $10 at a spot like this, $25-$35 at places like Burke Williams. She again said, " We ask $20 dollar tip." I asked for my credit card back and told her this is the second time they demand what my tip will be and that I will take my business elsewhere where. read more

Waterfront spa & massage - Location is at a small shopping center with very limited parking space. - Massage Therapy Near Me - San Pedro, California

See all

Been to all the businesses in this shopping complex out of the blue we want to waterfront, the massage was amazing and they made extra effort that I was comfortable and received one of the best massages of my life - highly recommend. Go on a quite day read more

This used to be my Go to massage place. However, the few times before the last that I went, the massage women weren't so nice nor gave a satisfying experience. Their wall posts a high tip n would be asked to give more if you do not give enough. However, the last time I went back the management has changed. The lady in charge was very nice n asked of your needs. The massage experience was satisfying. Perhaps, I will give them another chance. read more

Overall the massage was good, place was clean but prices were a bit steep for the type of massage place. No set prices are listed and seemed the price could have been made up from the moment I prepaid for my service. The therapist had left the room multiple times during session to tend to other customers. When I left the place, I gave the therapist $10 and they came back and asked for more. I went into my wallet and gave another $5. I could have been fine with the higher prices, interruptions, etc but asking for more of a tip instead of asking if I enjoyed the session or customer feedback came off rude and over expectant. read more

Waterfront spa & massage - Massage Therapy Near Me - San Pedro, California

I booked an appointment online. Got here and was asked to pay $40 upfront. why? I offered to pay $20(half) upfront. She said no "my boss says". I told her she can keep my car keys if it's an issue. She said I don't know you and you don't know me. Pay first. read more

Super clean and well run. Linda has magic hands and knows just were the tension and sore areas are. Be prepared to tip when paying for your services when you first arrive. They have never turned their noses up because of the amount I can afford to tip. They are always grateful for my business. They are constantly laundering and cleaning in between clients. I have been coming here for a year and a half and always leave relaxed. read more

This place was great! Very clean and it was 50/hour which to me is a smidge pricey but it was totally worth it! My boyfriend and I both enjoyed our massage. The pressure was great (medium/hard) and they focused on the shoulders quite a bit which we both loved! They even hooked it up with a little water bottle after. Would highly recommend this place. I had Ana as my massage therapist but I do not know who did my boyfriends massage. read more

Waterfront spa & massage - Massage Therapy Near Me - San Pedro, California

Best massage I've had in a very long time. I will definitely be back. My bad for not getting the name of the nice Chinese gal that did my massage. Since no 2 are the same at it I definitely want her when I return. Well worth the cost. Best massage I've had in a very long time. I will definitely be back. My bad for not getting the name of the nice Chinese gal that did my massage. Since no 2 are the same at it I definitely want her when I return. Well worth the cost. $55 for 1 hour. read more

I decided to try this location, as I was needing a massage due to my weeky massage location has been closed since March due to COVID19. I liked how you can pre-pay your time slot, but since I was booking for 2 people, I decided to call and make my appt. It was a 60 minutes massage for $60. Our appt was Sunday, July 12th, 2020 at 7pm. We were in a private room with relaxing music and very clean and professional. My masseuse was Lily, and she did an awesome job with pressure. I have limited mobility on my right shoulder due to tension and a pinched nerve. Not only did my tension decrease by 50%, my whole body was relaxed. Lily knew where the tension was, and rubbed it away. I will definitely visit this location again. read more

The expectation is to tip 40%-60% here or they will ask for more money. If you only tip 20%, the owner will confront you. They say it's not about the percentage and it's the standard in LA to tip $20-$30 for a 55 min massage, but any Google search for massage tipping is 20%. If they expect you to pay a bigger tip, they should increase their prices or pay the staff more. read more

Highly recommended this place I came here a couple times without making an appointment and the staff is always available for massage . I had stiff neck from sleeping bad the night before and they fixed it. I was able to move better and the discomfort was gone . read more

Legit deep tissue massage. Asked if I preferred it hard and replied, yes. Dug out several problem areas in my back, legs and glutes. It's a no frills place, but they know what they're doing. Debating if I want 90 minutes massage or 60 and a 30 minute foot massage on my next visit. I would definitely recommend giving them a try if you're in the Harbor & Southbay area and need a good massage. read more

Walked into this spa with a little dog barking behind the counter, must have been the owner that was ear-piercing, yelling to be quiet in Chinese to the dog. When I entered in the room, I informed the masseuse that I was in terrible pain. I squirmed the entire 1/2 hr of the intense pressure she was using with her thumbs. I Kept on saying "easy", and stop. Never experienced such a painful experience. So when it was over, I wanted to still tip her, out of respect to her. Even though she deserves something, wasn't about to hand over my big bill, so I asked for change, she didn't understand or was upset, so went to the owner, whom made a single comment in Chinese, as my masseuse chuckled...know doubt it was an insult to me. Didn't mind paying in advance, like they usually ask in advance, but I've never experienced a terrible time...a time to relax and ease into my pain, rather than the total opposite. No means no, stop means stop, easy means easy. read more

I went to Waterfront Spa for a massage and it was absolutely fabulous place is very clean the masseuse wavery professional and very experienced I believe her name was Linda this is the place that I could bring my wife Back To really enjoyed it will definitely go back read more

It was a good massage, but I am having specific issues and it is difficult to communicate this to the masseuse due to communication barrier. I would like a more spa feeling with aromatherapy, etcetera, but that is a personal preference and not anything they did wrong. read more

It was my first time going to this establishment. I received a certificate for Christmas. My appointment time was 9am on Saturday. The employee did not get there and In the place until 9:02. She brought a dog with her, whom was yapping at me, then she started to yell at the dog. mind you all of this was happening while she was getting the room ready for my massage. Then we proceed into the room for the massage. The sheet wasn't even full length. I get ready and She comes back in the room. Then she answers the phone during my massage in a loud voice. During the massage she is not consistent with the massage. And Then she leaves the room for materials for the massage. The whole experience wasn't pleasant or relaxing. Then the time was cut short considering we started way after 9am. I handed her the certificate and She asked for a tip. And she kept repeating herself saying "What, No cash tip, No Tip?!?" I will not be going back there. read more

It is a fantastic place. I got good massage and service there. I was so tight by the time after I got it felt relax and wonderful. read more

Waterfront spa & massage - Massage Therapy Near Me - San Pedro, California

See all

This place is heaven!! Linda has magic hands and really makes you feel relaxed. Thank you I will be returning again.

I use to come here often and the pricing for the quality of the service was good. I think this place went to new owners, as my last visit was horrible. Not only am suspicious the person massaging was pouring sweat and wiping it with his hands and continue massaging me... but it was no good. The lady in the front prior to me entering tried to get me to do a 30 min session instead of an hour. Never coming back. read more