After some time and consideration, I have decided to express my displeasure and feeling of being…read moreduped by The Eye Care Center of Geneva. In years gone by, Dr. Piper of The Eye Care Center advised me against getting prescription glasses, noting that "cheaters" would be enough for me. She was obviously looking out for the patient's best interest; but, as I have aged, my distance vision has slipped. I can still pass a motor vehicle eye test, but it is not the clarity that I once had. With this in mind, I went to The Eye Care Center to improve my condition by way of a vision screening. After a series of chart readings and responses to the question of, "which is better," I received their prescription. Relying on their motto of, "See the Difference!" I expected "better" vision. No one cautioned me any that my condition would result in an imperceptible improvement (basically unnoticeable) in distance vision. Instead, they compounded the situation by upselling me on additional options that resulted in ballooning personal expense which were useless without improved vision. Thus, if you go to The Eye Care Center of Geneva, don't assume that they have your best interests in their mind. They upsell their products; and, completely neglect to tell you that you may not see any improvement. I would strongly advise anyone to: 1) ask pointed questions about future improved vision performance, and 2) to realize you can often get the same results at a discount optical center - - - and, sometimes get more than one pair of glasses for a far lesser cost! BUYER BEWARE! The Eye Care Center of Geneva has lost my business and probably should not get yours.

Friendly, helpful staff. Answered all my questions about each part of the exam and what the results…read moremeant, including future care and concerns. Appts easy to arrange. Was seen promptly without feeling rushed through.

Dr Schwartz office has gotten me seen very quickly and was able to work around my busy schedule. He…read moreis very thorough and explains the procedures clearly. I appreciate his expertise and kind professional demeanor. My husband uses him too & is equally just as pleased with the care he receives.

Tried to call this office. Left two messages for a call back never received one. I've been calling…read morethe last three days and either no one picks up the phone or they pick it up. Don't say anything and put you on hold. Either just terrible service or extremely understaffed.

I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!

The progressive eyeglasses were unuseable because the lens area was too small to support the…read moreprescription. After spending $1,378 on two pairs of glasses, I mistakely believed Clarity would stand behind its work. They said would "make us happy" and offered a refund, but then refused to answer many phone calls, emails, and letters when we asked for one. It is insulting to be treated by Clarity in such a dismissive and deceptive way. I have never been treated in this way by any business. I wish I could give Clarity zero stars and sue them in small claims court.

They hung up mid sentence on my 80 year old father while he was calling to ask why he never heard…read moreback about an appointment they said they would get back to him about days earlier. Arleo himself is a skilled professional, but some of the people here have a serious personality deficiency.

I'm puzzled by the negative reviews here. I've been using them for many years and have always found…read morethe front of house staff to be friendly, courteous, and helpful and Dr.s Arleo and Stockwin are very experienced professionals who not only obviously know what they are doing, but are also clear in their explanations of what's going on w/ my eyes and what they are recommending and why. Likewise with the technicians. I recommend them without reservation.

highly recommend. Very professional. Dr Hunter was very through in getting to my vision issues. The…read moreprice for the full exam and glasses was very reasonable, even with bifocals and transitions. He gave me information to give my primary care physician to do a follow up for surgery.

I've never left a yelp review before, but now that days have gone by and I've had emergency eye…read moresurgery at another location with many doctors who are very professional caring and understanding with me. I just have to leave a review about Dr. Richard Hunter OD at the Geneva Visionworks location. Especially since I explained his behavior to these other professionals and they agreed that this was very out of line for a doctor to act towards a patient that they've never even met before that was going through a very scary eye emergency. From the moment he walked through the door, he did not introduce himself, he did not ask how I was doing, he didn't even ask me my symptoms like the technician said he would. I purposely did not explain a lot to her because she told me I could "explain all that stuff" to the doctor. She did ask me if I wanted an extra test for an extra charge and I said I would rather not get tests done if they're not needed because this is an unplanned emergency thus I was not financially prepared for this so I would like to keep the charging of extra tests to a minimum until I know what's going on. She was totally ok with that stating that after I spoke with the doctor if him and I decided to do the test, then I could come back out and do the test with her. When he walked in, his exact phrase was "if you're coming in with symptoms about your vision and we offer you additional testing, it's really not smart to decline that testing." We went back-and-forth for several minutes as I explained to him that I did not deny the test, I just asked to talk to a medical professional first, so I could explain my symptoms so that we can decide it together if it was best. I also explained the process of informed consent, I did not call him doctor because he was not acting like one, I explained to him that I'm also in the healthcare field, and I also carry the title of a doctor, but I would never ever treat a patient the way he was treating me. He eventually walked out of the room without telling me where he was going and then came back in and told me to get up because he just talked to the manager and they were going to waive the fee for the extra test so I needed to go get that test for free because he decided to do me a favor I didn't ask him to do. I then felt like my no thank you to the test was not appreciated, he went against my wishes by having me do the test anyway, stating that if I did not get that test done before I walked out of there, I very quickly could lose my vision. This is very scary for someone that's only in their 30s to hear especially someone who's pretty well versed in the healthcare field and did not expect to get treated this way whatsoever at the doctors office. I was nothing but bullied and sent on my way without much help and a whole lot more fear than I walked in with. He gave me three different offices I could call that were specialists in the area that I needed and he said you better hurry and get out of here because it's about 5 PM and they're probably all closed. After telling me that I had very little time to get this fixed because it already was going on for " way too long." I explained to him that I tried calling the office closer to my home and they could not get me in for over a month even after explaining to them my symptoms. I then took it upon myself two days later to cancel that appointment and try to get in somewhere else which is how I ended up in Geneva. So for him to tell me that I already waited too long (a week) even though I was trying my best to get into offices, was just completely uncalled for. He had no idea my journey to get there because he didn't ask me a single question. He just went off the very little information that was in my chart from the technician assuming he knew everything. I do understand being worried for your patient going through a medical emergency, but he also explained to me that he sees these all day long and that he knows what he's doing. Never once did I question what he was doing until he started bullying me into the test that I asked for more information on. I was not educated at all on my symptoms or my condition. I had to look a lot up on my own. All he said to me was that if I did not go to one of those specialists asap, I very well could be blind in the next couple days. Thank you but no thanks to you Richard Hunter. I hope every patient you have stands up to as I did. No patient deserves to be bullied and shamed into receiving medical care. I hate the idea of more patients having to experience your nasty behavior. Informed consent matters most. Just a reminder from one doc to another.

Dr. Guy (& EVERYBODY at Family Vision Center) is absolutely wonderful. How often can you say that…read moreyou look forward to going to any kind of Doctor? My husband, daughter and I are all patients of Dr. Guy and all agree that he's one of the best. At my most recent appointment, Dr. I, an optometry resident, treated my five-year-old and was fabulous! He was kind and funny and treated my daughter SO well - even in the midst of her eye drop-related meltdown. The office itself is in an unsuspecting Henrietta Plaza, but the waiting room is modern and bright. Can't recommend Family Vision Center more highly.

I think this Family Vision Center is way overrated . I was not impressed with the vision test …read more Other places take more time to check vision . Also I have Medicare and with $350 for glasses . I picked out a low priced set of glasses and they said I would have to pay $150 or so . I went to a well know place and got my glasses for free and they were a better quality .

Dr. Pisacano was so very personable, realistic and collaborative. He thoroughly explained his…read moreanswer to any questions I had and was specifically interested in what I was trying to achieve and what my personal experience had been with my corrective lenses.

From the owner: Thorough exams for visual comfort and eye health. Evaluation of all vision conditions and eye…read morediseases. Fitting all types of contact lenses. We take our time and answer all of your questions.

The very best place to go in Ithaca for all your vision needs. Dr. Wood's office is kind and…read moreattentive, they don't try and fleece you by trying to sell you a lot of stuff, and the eye exam is thorough and precise. Having briefly gone elsewhere to one of the big name doctors, I am back here and will stay here. Simply the best.

Dr Woods is very knowledgeable, warm and funny. I have been going to him since I was very young! He…read moreis a great optometrist!

Simply the best. Honest, straight up and direct. That direct bearing may, to some, be upsetting…read morebut to me it was efficient. If I could have him back as my eye care doctor I would.

I have no issues with Dr. Stout, but at least one of his receptionists has a vile, hateful and rude…read moreattitude. I was transporting a non-mobile individual in a wheelchair for an appointment and upon entering the office, this particular receptionist shrieked at me to produce the patient's paperwork. She was completely, unacceptably rude. She visibly cringed at the patient and informed me that had I been another "minute late" she was going to "cancel his file". After the appointment with the doctor, I apparently was not pushing the patient's wheelchair fast enough up to the reception desk and she shrieked out "Hurry up!" Loud enough to cause other patients sitting in the waiting room to look up, startled. Maybe this particular receptionist needs more customer service training, but she certainly needs more training on interacting with people with disabilities.