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    Waters Basement Services

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

    Services - Waters Basement Services

    Foundation repair

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

    Waters Basement Services Photos

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    11 years ago

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    Repairs With Care

    Repairs With Care

    (3 reviews)

    Andy and Spencer seemed very nice and by the book when they initially discussed my project with me…read moreand drew up a contract, assuring me that they were fully insured. Day one went okay, but it was clear that they had underestimated the amount of time needed to accomplish the goals. What was supposed to be a two day job turned into a drawn out nightmare in which they wasted hundreds of dollars of materials I had already paid for and caused $850 of damage to my bathroom plumbing by performing an illegal and incompetent repair. They lack the ability to manage projects or accept responsibility for their actions. Fueled by marijuana, judging by the way they smelled, these two giggled together and made one bad decision after another. They refuse to do anything about the damage they caused, preferring to label me as "nitpicky" and "problematic." Do not hire them!

    I paid for materials, they were providing the labor to do a steel fabrication roof over an existing…read moresteel staircase. They needed to clean the steel for framing, paint it, and fabricate the framing to install corregated roofing. They wanted 50% down, I told them I would divide the labor by the 4 days they estimated the time frame of the job. They agreed..... 2 hours into the job, they walked off. Si la vie.... this was a trial to see what they knew and how they worked. I have a lot of work to do on this 160 year old house.... The pricing on tree work is off the charts.... 4 times what it cost me to have 4 trees dropped. I recomment Josh from Tree Titans... dm me for the number if interested.... If they walk off the job... if I gave them the 2 days labor down which they asked for..... do you reallllly think they would of showed up the next morning.... I think not.... only good thing I can say.... IS.... i verified their insurance.... and Andy seems to know somewhat what he is doing, Spencer is inexperienced and slow and talks a good game..total BS artist.. beware.... OMG after reading Mara's review on here I think I dodged a bullet....LOLOL...thank you for walking off the job.... I AM A 70 YR OLD GRANDMOTHER OF 9.... AND EVEN I KNOW YOU DON'T DO PLUMBING THAT IS GOING TO BE INSIDE A WALL WITH SHARK BITES....OMG..... RED LIGHT RED LIGHT CAUTION CAUTION....

    Frank's Basement Systems

    Frank's Basement Systems

    (29 reviews)

    We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

    So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

    Waters Basement Services - waterproofing - Updated June 2026

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