Love my floor we had excellent expierience with the sale & installation workmanship from Payne…read moreCarpet outlet on Military Road from start to finish! They provided excellent customer service during the sale, and the installation workmanship was flawless. Highly recommend! The floor is great for pet owners Shaw florte classic series luxury vinyl plank floor 20ML 2002V TITANHDPLUS color 185IMPERIAL BEECH

My husband and I have used Paynes twice. Once for carpet in our old house, and once for a new house…read morethat we recently bought. Paynes is a local, family owned company and they really do beat the prices of other carpet places in the area. What's not to love? After looking into prices for carpet, both times, Paynes was the cheapest! They have a nice selection of carpet, we've always gone with carpet that they had in stock. They had quite a lot to choose from the two times we came, we've never had to order. The most recent time we've used Paynes, they were able to install our carpet quickly, so that we would have it before our move-in date for our new house. We will never forget that. They really went out of their way to make our lives a whole lot easier during a stressful time! The installation went perfectly. The guys who came were super professional, and they did an extraordinary job. Our new carpet is just perfect. We had two bedrooms done, and they were not particularly easy in terms of shape. Our master bedroom is shaped oddly, with a heater vent in the floor in one area. Both rooms have closets. Paynes was able to get this carpet installed beautifully. It looks and feels absolutely amazing! And the price was even better! Thank you so much Paynes!

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

I usually do not take the time to post a review unless I am really wowed! I had the BEST EXPERIENCE…read morewith the whole team at this Carpet Factory Outlet. first of all, Tom, our salesman was personable and down to earth. I know what I want, and he was great with me shooting him down and pointing me in the right direction! Scheduling was easy and flexible. then there were the installers.... OMG, they were wonderful! super nice, kind and personable, not to mention they did a great job and helped us repair someone else's mistake. AND, we're even honest about my wall paint colors! Just a great experience! Thank you!

Awesome place to do business with. Came and measured rooms next day after stopping by to get…read moreInformation. After ordering carpet they came in 2 days after it came in. Installers were excellent. Would definitely buy from again.​​

Asked owner for trim threshold that was told to me by his guy Greg that would leave one and it…read morewasn't with the material told me wasn't part of the deal Ok I told him but his kid said they would handle it from original deal; their customer Service is not customer centric especially with their original installer from my original review. Arrogant sales man and does not listen Go else where or get Greg to do side work he the polite one

My husband and I have bought carpet and flooring from here for years. Never a complaint and…read moreexcellent people to work with!

Could not recommend this place higher! Fantastic customer service. The owner was great and created…read morean installation video just for us. Very impressed! Quality product too.

Great job and reliable service is what I received. Very professional work and very nice guys to…read moreget the job done when they said they would. You can't go wrong and I would recommend the service to anyone and everyone. Thanks Keith, you definitely know what you are doing! Gary and Sheri S.

would highly recommend Rogers Carpet Cleaners. Top Quality work, Great Price,…read moreDependable and on-time. Our carpets and furniture look brand new again!! Thank you

Job well done.. shows up on time .. takes pride in the job.. I'll use Roger Carpet Cleaning for all…read moremy carpet needs